Michael Fair
Michael Fair at Jim Ellis Chevrolet
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Michael Fair

Service Advisor

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.4
12 Reviews
4.4

12 Reviews

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12 Reviews of Michael Fair

May 02, 2024

Dealership Rating
Employee Rating

I am not satisfied with your service department they over charge for oil change that’s not good More

by KAMAL1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 20, 2024

Dealership Rating
Employee Rating

Luis was very helpful. Dealership they’re not interested in us as a customer I won’t come back Thank you More

by Acastanedaess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 23, 2024

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. \

April 17, 2024

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Best dealers in town . JimEllisChevrolet is the best in GEORGIA.And Nick made excellent job.I will recommend all my friends More

by Anthony Portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet and for helping to spread the word about us, Anthony. Expect the Best! Service Manager Mr. David Theriault

March 26, 2024

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Employee Rating

Efficient and professional service! I think I've said all that needs to be said. Bye More

by rmpm709
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair

Mar 26, 2024

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

March 15, 2024

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Employee Rating

Michael was professional and helpful. He got me straightened out on a issue that I had from my last visit with a tire rotation! More

by WOLFFDEN
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair

Mar 15, 2024

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

February 07, 2024

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Employee Rating

Service was fast, but scheduling was difficult. Didn't realize I needed to book an oil change a month in advance More

by simonsen77
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair

Feb 07, 2024

Jim Ellis Chevrolet responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

Dealership Rating
Employee Rating

I love getting my vehicle serviced by you guys just make the experience so nice ???? More

by jerrymathis404
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair

Feb 05, 2024

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jerry, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

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Employee Rating

Michael was professional and thorough. He explained what needed to be fixed in a way that I could understand. He made me feel like a valued customer. More

by MRSFIELDS777
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair

Feb 05, 2024

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

January 12, 2024

Dealership Rating
Employee Rating

Actually the 4 should also be a 5! I made an error. But my purchase and vehicle service was top notch and the service waiting area was extremely comfortable?? More

by vipdee1
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair

Jan 13, 2024

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

Dealership Rating
Employee Rating

Had a check engine light and a traction light show up at the same time littery limped into the dealership. They managed to turn off both warning signals. I will put 200 miles on the truck and see if they ho More

by B_KAY
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair

Jan 11, 2024

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

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