Michael Aponte | Page 26

Really enjoyed buying a new Kia Telluride with Melissa at Midtown Kia. She was helpful, kind, and quick in assisting me with my new car. Great service and would do business with them again. Midtown Kia. She was helpful, kind, and quick in assisting me with my new car. Great service and would do business with them again. More

by saforbis Verified Customer Verified Customer

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Friendly, competent, stays true to their word, the service dept is number 1, sales is no pressure, best staff and owner is superb and keeps his word. service dept is number 1, sales is no pressure, best staff and owner is superb and keeps his word. More

by Rosie Verified Customer Verified Customer

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We bought a 2021 Telluride from Midtown. The sales team was fantastic! We did have a miss communication on getting the widows tinted and the time frame for the wheels getting powder coated. But like I sai was fantastic! We did have a miss communication on getting the widows tinted and the time frame for the wheels getting powder coated. But like I said the said team was fantastic. Thanks More

by nwilliamson62 Verified Customer Verified Customer

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Midtown Kia was a bad experience on every level. They charge the highest rate for their vehicles then competitors, but provide the worse experience. Got a new Telluride and it took them over two months t charge the highest rate for their vehicles then competitors, but provide the worse experience. Got a new Telluride and it took them over two months to finish the work on the car. They also had me come to the dealership multiple times saying the work was done and it was not, completely wasting my time. Every member I dealt with was inept, and gave wrong information. They also took forever to get me my license plate and registration, but had no delay filing my lease and making me pay for two months with no vehicle. And to add a cherry on top of my experience, my wife went in to pick up the license plate and was met with disrespectful and rude staff. Don’t even trust this dealership to change my oil. I’ll be using Ferguson from now on More

by dgargas Verified Customer Verified Customer

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We had a so-so experience...a long wait...they said they detailed the car- it was a terrible job! They jacked up their asking price the same amount they gave us for our trade in....then we had noticed we ha detailed the car- it was a terrible job! They jacked up their asking price the same amount they gave us for our trade in....then we had noticed we had locking hubs for our tires-but no key to unlock them! Dealer basically said, "too bad" . We would have to pay for a key if we wanted one. All I can say is the people were nice. More

by p.bell Verified Customer Verified Customer

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This dealership has many good reviews on this site, but not so on Yelp or Google. Our sales experience with Midtown Kia was very poor. We bought a brand new Telluride in late April, at least we thought not so on Yelp or Google. Our sales experience with Midtown Kia was very poor. We bought a brand new Telluride in late April, at least we thought it was new. The owner's wife had driven it almost 2,000 miles, hauling her two medium/large dogs. We test drove the car and loved it but didn't take the time to go over every little detail. We should have, but we trusted them. We had purchased a new vehicle from the previous owner 9 years prior. It was an excellent experience. When we questioned the salesman about the high mileage, he said it's still new up to 3,000 miles as long as it hadn't be owned before. He promised it would fully detailed to new condition. I can't think of anything someone would pay this much money for that was not in new condition. There were lots of scratches on the shiny middle console (visible in bright sunlight), the back end carpet had gouged drag marks on it, the cup holders were nasty and scratched up, there was lots of dog hair in tucked-away places, the rear hatch was dirty and scratched, the driver's side armrest had a black mark on it, the backside of one of the back seats had 3 yellow spots on it and a headlight rim was dinged. After two and a half weeks of attempting to get help, the dealership finally fixed or improved some of the items, but the whole experience deeply disappointed us. They shouldn't have sold the car as new, but rather a demo model. I was always polite and respectful in my communications with the staff but my attempts to speak with the owner were never realized. I simply wanted him to know how very unhappy we were with our experience and our not-so-new Telluride. As a side note, the employees I worked with were all very polite and helpful. More

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Customer service was fantastic. My salesman Michael was awesome. He was so good he was closing the deal on 3 cars at once. My only gripe is how long it took to sign the paper work. Overall I would recommen awesome. He was so good he was closing the deal on 3 cars at once. My only gripe is how long it took to sign the paper work. Overall I would recommend Midtown Kia to my friends and family. More

by Ted Verified Customer Verified Customer

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My experience was mixed. Good people for the most part, and a situation with my new vehicle negatively colored my experience, and still does. I attempted to speak with the owner but he never contacted me. and a situation with my new vehicle negatively colored my experience, and still does. I attempted to speak with the owner but he never contacted me. More

by tamit57 Verified Customer Verified Customer

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I've use this dealership for several years now with my other car So when I decided to get a newer car this was the place I wanted to go. I know they treat me right and they really care about their custome other car So when I decided to get a newer car this was the place I wanted to go. I know they treat me right and they really care about their customers. More

by teatimeannie Verified Customer Verified Customer

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Midtown Kia always show respect they see to it I'm taken care of. They do a wonderful job I will be back for sure. care of. They do a wonderful job I will be back for sure. More

by teresacrabtree75 Verified Customer Verified Customer

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