Melissa Sinapi
Melissa Sinapi at DCH Wappingers Falls Toyota
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Melissa Sinapi | Page 2

Sales Consultant

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
178 Reviews

Melissa is a longtime resident of Hopewell Junction.   After majoring and receiving her degree from Pittsburgh in Business & Travel Industry, she spent the next 15 years fulfilling people’s desire to see the world…and even managed to rack up an impressive list of wonderful vacation memories of her own.   Melissa is the proud mother of four wonderful children; 2 boys, Peter & Louie and 2 girls, Adriana and Vanessa. While raising her four children, Melissa still managed to fulfill her position as travel consultant as one of the first telecommuters in her large firm.   Melissa joined the DCH team approximately six years ago, knowing that her experience in working with people would translate seamlessly to the automotive industry. (She was correct!)   When away from work, Melissa enjoys spending time with her family, cooking, movies and reading.   “I enjoy that face-to-face process of working with customers. It’s comfortable for me…and it ensures that they receive the attention

Dealership Experience

13 yrs, 1 mo

Languages Spoken

English English

4.8

178 Reviews

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178 Reviews of Melissa Sinapi

April 13, 2023

Dealership Rating
Employee Rating

This was our 4th car from dch. We came here even though we moved an hour away because of the service we get every time. More

by TAZ1883
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Michael O'Hare

Apr 13, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 02, 2023

Dealership Rating
Employee Rating

Great dealership & sales people. My family has purchased a half-dozen vehicles here & we certainly will return again. My only complaint was that the vehicle I purchased wasn’t s More

by PAUL.ANTHONY.RODRIGUEZ316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy, Dylan Abell

Apr 06, 2023

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff has been very helpful to you over the years. Thank you for letting us know how we may improve for your future visits.

Apr 06, 2023

PAUL.ANTHONY.RODRIGUEZ316 responded

I would also add that customers who are purchasing a $20K+ car should be given it with a full tank of gas, a new oil change/filter and clean air filters. I just had to spend an additional few hundred on those items.

March 19, 2023

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Dave Kolozy and Melissa Sinappi were top notch. From Dave letting me know of inbound vehicles to Melissa going over my new vehicles options provided a great experience. More

by mattvigg
Sales Price Transparency
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Recommend Dealer
Yes
Mar 20, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like Dave and Melissa went above and beyond to assist you and provide you with great service. We truly appreciate your kind words and hope to see you again in the future!

March 05, 2023

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Employee Rating

I’ve dealt with the people at DCH Wappingers Falls toyota for several years and purchases. Always to my complete satisfaction. I would highly recommend them to anyone and certainly purchase through them agai More

by ROCARR52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karl Boye, Dylan Abell

Mar 06, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We truly appreciate your loyalty to our dealership and look forward to working with you again in the future!

March 02, 2023

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They really worked with me to find me a car that fit my needs and budget! The are very friendly and helpful! More

by JASON.DENIVO
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Recommend Dealer
Yes
Mar 03, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 24, 2023

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Employee Rating

Service advisor was clear and the work was done in a timely manner. The waiting area has a good spot to get some work done. More

by JPOOLEDISALVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

Feb 27, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 11, 2023

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Employee Rating

I have bought one car from them over the years. Another Dutchess County dealer that is overpriced and just better to avoid. I’m not sure why Dutchess county dealers in general seem to be below aver More

by CarExpert69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 15, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at 845-296-4261.

February 10, 2023

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Employee Rating

Made things easy, from the first email I sent, to the minute I walked in the door, until I drove off with a new car 3 days later. More than fair trade in allowance as well. More

by BUTTONJS
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 13, 2023

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and provide you with great service.

January 29, 2023

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Employee Rating

Everything went smoothly at this dealership, no issues at all. The salesperson was very professional and pleasant to deal with. More

by tbiking305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2023

DCH Wappingers Falls Toyota responded

We're so glad to hear that everything was smooth and our team was very professional and pleasant to deal with. Thanks!

January 05, 2023

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Employee Rating

Avi was great to deal with. He’s very responsive and helped answer all my questions. More

by JOHN@GORUSSO.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 05, 2023

DCH Wappingers Falls Toyota responded

Thanks for sharing your kind remarks for Avi. It's really great to hear that he was very responsive and able to help answer all of your questions.

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