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Mekonnen Wossene

Overview Reviews (135) Inventory (193)

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Mekonnen Wossene

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Mekonnen Wossene | Page 2

Service Greeter

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.6

135 Reviews

Overview Reviews (135) Inventory (193)

4.6

135 Reviews

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135 Reviews of Mekonnen Wossene

February 20, 2024

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Employee Rating

My service started 3+ hours after my appointment time after being told it would start in 'just a few minutes'. I was told my vehicle was ready even though the service wasn't complete, ended up having to after being told it would start in 'just a few minutes'. I was told my vehicle was ready even though the service wasn't complete, ended up having to wait over an hour for it. My car seats were removed and then not installed properly even though I was told to 'wait so the tech can put them back'. Probably my worst service experience since I've owned a car. Will likely never return. More

by NICHOLAS.ELGIN

Verified Customer

Recommend Dealer

Other Employees Tagged: Mekonnen Wossene

Helpful 0

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Feb 21, 2024 -

Mercedes-Benz of Portland responded

Nicholas, I regret to read of the experience you have described receiving here. I can assure you this is not a common occurrence. When possible, I would appreciate the opportunity to speak with you further and work towards earning back your confidence. Please consider reaching out to me at your convenience using my direct contact below. Eric Trueblood - Service Manager - 503-228-8351

February 17, 2024

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This was the first OEM required service. The quality of the service was good. However, there were some glitches in the electronics, controlling the folding mirrors and automatic dimming head The quality of the service was good. However, there were some glitches in the electronics, controlling the folding mirrors and automatic dimming headlights. More

by DAVID.AAROE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mekonnen Wossene

Helpful 0

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Feb 19, 2024 -

Mercedes-Benz of Portland responded

David, we appreciate your feedback on the service you received at Mercedes-Benz of Portland. We're glad to know that overall it was good, but sorry to learn about those electronic glitches. Rest assured our team is here for any further assistance needed!

February 16, 2024

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Very professional, excellent service, and work. The fact that I've been going there for years with all of my Mercedes, well speaks for itself The fact that I've been going there for years with all of my Mercedes, well speaks for itself More

by ANDERSON1903

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mekonnen Wossene

Helpful 0

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Feb 19, 2024 -

Mercedes-Benz of Portland responded

Anderson, we're grateful for your loyalty to Mercedes-Benz of Portland over the years. It's always a pleasure serving you and keeping your vehicles in top shape!

February 15, 2024

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Is there an ice storm so my car took a little bit longer than expected but I'm sure next time it will be all great than expected but I'm sure next time it will be all great More

by tennesseesivley67

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mekonnen Wossene

Helpful 0

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Feb 16, 2024 -

Mercedes-Benz of Portland responded

We appreciate your understanding during the ice storm, and we're glad to know you had a positive experience despite the delay. We look forward to serving you again at Mercedes-Benz of Portland under more normal circumstances!

January 18, 2024

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Employee Rating

He is very helpful & pleasant He accommodated on the service & payment He is very polite service & payment He is very polite More

by LINDABERKOVICH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mekonnen Wossene

Helpful 0

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Jan 19, 2024 -

Mercedes-Benz of Portland responded

Hi Linda, thank you for taking the time to share such kind comments for our team. Knowing you received helpful, accommodating and polite service truly makes our day. If there is anything our team can do to assist in the future, please don't hesitate to reach out.

January 16, 2024

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It was quick and very pleasant. Best experience I had and he was very helpful,fast and nice Best experience I had and he was very helpful,fast and nice More

by OLESYAPRIK15

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mekonnen Wossene

Helpful 0

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Jan 17, 2024 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for its maintenance needs. Our team is happy to have provided you with timely and helpful service. Until your next visit, safe travels!

January 16, 2024

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It was great My experience is more based on the customer service which is Mekonnen is great at & very friendly service which is Mekonnen is great at & very friendly More

by WARRENJAMES97

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mekonnen Wossene

Helpful 0

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Jan 17, 2024 -

Mercedes-Benz of Portland responded

Warren, we're delighted to know that you had a great experience with Mekonnen at Mercedes-Benz of Portland. Thank you for the positive feedback about our customer service!

January 14, 2024

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Employee Rating

Very courteous staff. They worked hard to get the service completed quickly since I was waiting. They worked hard to get the service completed quickly since I was waiting. More

by GEORGEANDLUCY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mekonnen Wossene

Helpful 0

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Jan 15, 2024 -

Mercedes-Benz of Portland responded

George and Lucy, Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us if you need anything else down the road.

January 14, 2024

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Employee Rating

Good service n nearby More convenient enjoy time while waiting for service to be done and very friendly waiting for service to be done and very friendly More

by BEEBEE272011

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mekonnen Wossene

Helpful 0

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Jan 16, 2024 -

Mercedes-Benz of Portland responded

We're glad to know you found our service convenient and enjoyable at Mercedes-Benz of Portland. We appreciate your feedback, thank you for sharing!

January 14, 2024

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Easy to make a service appt, fast service. Very helpful and I'm impressed! I'll be back! Very helpful and I'm impressed! I'll be back! More

by Diana P

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mekonnen Wossene

Helpful 0

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Jan 24, 2024 -

Mercedes-Benz of Portland responded

Diana, we are pleased to read the level of care provided by our team left you feeling impressed! We look forward to having you as a return customer here at Mercedes-Benz of Portland.

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Mekonnen Wossene | Page 2

Service Greeter

Mercedes-Benz of Portland

135 Reviews of Mekonnen Wossene

Dealership Inventory (193 Vehicles)

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