Maytee Ycaza

Dealer is very secretive, dishonest and misleading. The salespeople along with management listed below are not good at all. I tried reaching out to them several times to ask basic questions about a par The salespeople along with management listed below are not good at all. I tried reaching out to them several times to ask basic questions about a particular car and NO ONE could answer the questions and wouldn’t look at the car physically or take the time to get the correct answer. I have plenty of facts to show what I have written so its not a person just writing an emotional review. Here are the people I spoke with the following people: Daron Changeux, Daniel Jean Baptiste, Marc Vertus,Maytee Ycaza, Susan Grogan that could not provide adequate information about the car. More

Helpful 0

Report | Print

I buy a Car for $13k but after the finance it become $21k that’s so expensive for a Kia Rio he don’t have a good luck that’s so expensive for a Kia Rio he don’t have a good luck More

by djean0929 Verified Customer Verified Customer

Helpful 1

Report | Print

Excellent customer service! The sales man EZ is nice and helpful. The finance manager Rafal knows his job! They are kind and they know how to sell a car!!! The sales man EZ is nice and helpful. The finance manager Rafal knows his job! They are kind and they know how to sell a car!!! More

by jesmarub2006 Verified Customer Verified Customer

Helpful 0

Report | Print

Purchased using the website and when I arrived at the dealership, they were ready for me. After a short discussion, we finalized my price and completed the paperwork. Left with my new car after about 3 h dealership, they were ready for me. After a short discussion, we finalized my price and completed the paperwork. Left with my new car after about 3 hours. More

by Rwatt Verified Customer Verified Customer

Helpful 0

Report | Print

Made my best deal on line and when I came to the dealership they were ready to complete my deal. dealership they were ready to complete my deal. More

by Rwatt Verified Customer Verified Customer

Helpful 0

Report | Print

unclear of why I met 8 people to purchase a car. The best person was Maria outstanding and Chris.The rest was terrible service and not being clear on explaining the cost and services. Not my price, The best person was Maria outstanding and Chris.The rest was terrible service and not being clear on explaining the cost and services. Not my price, but your price of purchasing is ridiculous with all your fees and fake costs to the consumer. I would never buy there again.A 34,000 car and you people wanted 43,000. Thats thievery, outrages. The inside of the showroom is like a picnic ground with tables and chairs everywhere and no privacy. I have never experienced anything like this in my 70 cars purchased. Its like a carnival inside. No class. Hey they sell alot of cars ,spend some money on the front of building other than big rocks blackened and copper pipes exposed and no flowers or bushes looks terrible. In and outside appearance is not good at all. Remember first impression tells alot about the place.Sales people walking around outside eating food and drinking water or tonic and some with terribly dressed. Not a good picture. Place needs to up there standards and appearance but I guess they dont have to and dont care they sell lots of cars even at those inflated prices. Do you think for 1 minute I can remember the 8 people I met and no business cards. More

by psilvestri13 Verified Customer Verified Customer

Helpful 0

Report | Print

Nice dealership. Good price. Trey was super nice and courageous, taking shotgun for the test drive with a driver who has never driven a manual car! Thank you Trey. Good price. Trey was super nice and courageous, taking shotgun for the test drive with a driver who has never driven a manual car! Thank you Trey. Maytee and Dave were also super nice and very helpful. More

by manichols8 Verified Customer Verified Customer

Helpful 0

Report | Print

After several days of negotiations the Honda sales team continued to work our deal to a successful completion. Thank you to Morgan Donahue and my final sales rep who sadly I do not recall his name who fina continued to work our deal to a successful completion. Thank you to Morgan Donahue and my final sales rep who sadly I do not recall his name who finally closed the deal and several others who contributed to making it work. Five stars to all. More

by ROBERT_BEAUCHAMP Verified Customer Verified Customer

Helpful 0

Report | Print

I picked out a car (vin #) and filled out all purchase and finance paperwork online prior to arriving at the showroom. I called the sales manager and gave her my American Express code and told her I’d be and finance paperwork online prior to arriving at the showroom. I called the sales manager and gave her my American Express code and told her I’d be there within the hour. It should have taken no more than an hour yet took almost 3 hours. The sales person kept trying to write up a sale and finance agreement even though I’d already done it on line (on the dealership website). He even made me an offer for my trade-in that was over $3k less than Honda had already agreed to online. The finance guy had to enter everything manually because he told me he couldn’t download the online data to his computer system. He also questioned it when I told him I was approved for 3.9% financing. He said they don’t have that on a 2024. He was wrong. The whole thing was frustrating as it seemed as though no one understood their own processes. This is why people hate buying cars. It should be simple but they make the whole thing slow and maddening. More

by Stephen_mckinnon Verified Customer Verified Customer

Helpful 0

Report | Print

Top notch all around, Ryan and Mike gave me a great experience along with Bassam experience along with Bassam More

by Jsolomon Verified Customer Verified Customer

Helpful 0

Report | Print