Matthew Spencer
Matthew Spencer at Waite Toyota
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Matthew Spencer | Page 3

Sales & Leasing Consultant

Waite Toyota

18406 US-11
Watertown, NY 13601

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5.0
104 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

11 yrs, 11 mos

Specialties & Trainings

Toyota Certified

5.0

104 Reviews

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104 Reviews of Matthew Spencer

December 23, 2022

Dealership Rating
Employee Rating

Matt was great. No haggling on trade in. No pressure to buy extended warranty at all More

by KTM-Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Everson

Dec 27, 2022

Waite Toyota responded

Thank you!

December 21, 2022

Dealership Rating
Employee Rating

Dealing with Matt Spencer and Waite Toyota was probably the best car buying experience I've ever had. We received all the info we needed both before and after we bought the car. There was absolutely no pre More

by sunny13601
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Everson

Dec 22, 2022

Waite Toyota responded

We appreciate your review!

December 03, 2022

Dealership Rating
Employee Rating

Everything went smoothly. Matt told me if I had any questions to call or stop in. More

by bawilliams05
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 05, 2022

Waite Toyota responded

We appreciate your review!

November 07, 2022

Dealership Rating
Employee Rating

The people were very welcoming, friendly and informative. It was a very comfortable environment in which to do business. More

by willconnor2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Saunders

Nov 09, 2022

Waite Toyota responded

Thank you for your review Will!

October 30, 2022

Dealership Rating
Employee Rating

All of the staff at Waite Toyota are very professional, detail oriented, courteous, problem solvers. I highly recommend Waite Toyota. More

by brian.m.murphy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Everson

Oct 31, 2022

Waite Toyota responded

Thank you Brian!

October 01, 2022

Dealership Rating
Employee Rating

Great to deal with, kept me posted on when vehicle would come and day of pickup was in and out fast with everything I needed to know. More

by TGLane
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Everson, Matthew Saunders

Oct 04, 2022

Waite Toyota responded

Thank you!

September 20, 2022

Dealership Rating
Employee Rating

In today's world, I was not a fan of internet sales. Waite made the negotiation transparent and a fair deal. WE traveled over 2 hours to test drive and close the deal. The vehicle was exactly how More

by ddarrow17
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Waite Toyota responded

Thank you for sharing your experience!

June 26, 2022

Dealership Rating
Employee Rating

Smooth, easy transaction. I will definitely continue to do business and service at this dealership. More

by jj.farmer23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Saunders

Jun 27, 2022

Waite Toyota responded

Thank you for your review!

June 22, 2022

Dealership Rating
Employee Rating

Great experience dealing with Chuck Dibble. Everything went smoothly and would definitely purchase from this dealership again. More

by SHERMAX33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Keggins, Steven Malbouf , Charles Dibble

Jun 27, 2022

Waite Toyota responded

Thank you for the review!

June 19, 2022

Dealership Rating
Employee Rating

THIS IS SECOND CAR I BOUGHT FROM THE SALESMAN, MATT SPENCER, WHO WAS VERY INFORMATIVE ON THE VEHICLE. DEALER HANDLED THE OUT OF STATE TRANSFER, WITH NO PROBLEMS. More

by BCRANE1
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Waite Toyota responded

We appreciate your review!

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