Matthew Melone
Matthew Melone at Certified Benz & Beemer
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Matthew Melone | Page 9

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
108 Reviews

Hello and welcome to Certified Benz and Beemer. I am Matthew Melone. Moved out here from Chicago in 2007. Graduated from Culinary School in 2010. Worked in the chef field for a total of 11 years. Just now taking a break from the culinary world and having fun giving customers the best overall experience with gorgeous cars!

Dealership Experience

6 yrs, 5 mos

Industry Experience

8 yrs

Specialties & Trainings

Customer Service

5.0

108 Reviews

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108 Reviews of Matthew Melone

May 30, 2018

Dealership Rating
Employee Rating

Excellent Experience!! Matthew keep things simple and easy to understand. He provided all the information I needed. I will definitely return to Certified Benz and Beemer to More

by MattB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Costa

May 31, 2018

Certified Benz & Beemer responded

Dear MattB: You are welcome! We appreciate that you took the time to share your compliments on Matthew's excellent customer service. We really appreciate your support and look forward to helping you when you return to CBB.

May 23, 2018

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Employee Rating

Excellent experience I recently sold my vehicle to CBB. They made my experience painless and seamless. They were extremely professional and fair. I will definitely be doin More

by Rjhillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2018

Certified Benz & Beemer responded

Dear Rjhillis: We really appreciate you taking the time to share your feedback of your excellent experience with CBB. Thanks so much for your business and please let us know when we can assist you again.

May 20, 2018

Dealership Rating
Employee Rating

Very helpful and easy Made the car buying process very easy and everyone was very helpful. Would recommend them to anyone looking for help in the car buying process. More

by awalker96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adalberto Santos Jr

May 21, 2018

Certified Benz & Beemer responded

Dear Awalker96: Thanks for taking the time to let our customers know just how easy the car buying process is at Certified Benz & Beemer. We are sincerely grateful for your business and your recommendation of CBB to others. We look forward to the pleasure of assisting you again.

May 20, 2018

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Another Easy Transaction with CBB This is the third car we have purchased from CBB. Their prices are very reasonable, the cars are in great condition, and their staff are professional More

by Wc37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Walters

May 21, 2018

Certified Benz & Beemer responded

Dear Wc37: Thanks for sharing with others about our professional staff, the reasonable prices for our top notch cars and how easy buying a car is at CBB. More importantly, we want to offer our most sincere and heartfelt appreciation for your loyalty in continuing our relationship. Please let us know when CBB can be of any assistance to you in the future.

May 13, 2018

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Employee Rating

Best car buying experience I've had Matt, Travis, and everyone else at Benz and Beemer made my car buying experience as simple as possible. They were very transparent from the get go so More

by Sha2079129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Walters

May 14, 2018

Certified Benz & Beemer responded

Dear Sha2079129: You are very welcome! At CBB, it is our mission to provide our customers with the best car buying experience that they have ever had so it is great to hear that we were able to achieve that with you. Thank you for your business, you wonderful review and for the recommendations of CBB to others. We sincerely hope to see you again.

May 10, 2018

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Employee Rating

Used car I would recommend CBB. Matt was very responsive and willing to arrange test drives of a couple of vehicles I was considering - BMW and Lexus. He also More

by Brooklyn914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Costa

May 12, 2018

Certified Benz & Beemer responded

Dear Brooklyn914: We appreciate the opportunity to do business with you. Thanks for taking the time to share with us how helpful Matthew and Drew were. We understand that you located the very specific vehicle you wanted elsewhere. Please let us know when you are back in the market for your next vehicle as we would look forward to the pleasure of assisting you again.

May 10, 2018

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Employee Rating

Excellent Customer Service Matthew took care of me, was attentive and easy to work with. A very knowledgable person, was very comfortable working with him to help me search for More

by RR60_PHX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2018

Certified Benz & Beemer responded

Dear RR60_PHX: We really appreciate you taking the time to share your feedback regarding Matthew's excellent customer service with us. We will be sure to share your compliments with him. Thanks so much for choosing CBB and please let us know when we can have the pleasure of helping you again.

April 29, 2018

Dealership Rating
Employee Rating

Bait and switch Hidden prices, dealer add ons, bait and switch tactics.....I got the full used car sales experience with Certified Benz and Beemer. All I wanted to d More

by Erik
Price
Recommend Dealer
No
May 23, 2018

Certified Benz & Beemer responded

Dear Erik: We are very disappointed to read your review as this is certainly not the way we do business. We train our staff to provide our customers with a fully transparent, hassle-free experience and apparently that was not achieved with you. We did reach out to you in an attempt to find out more about your experience and to see if there was anyway we could help, however, you did not respond. We still welcome the opportunity to speak with you regarding your experience. Sincerely, Jack Schneider, Owner

April 09, 2018

Dealership Rating
Employee Rating

Completely Satisfied with CBB I cannot think of a single thing I am unhappy with after my purchase. Bought a 2015 Mustang. Took it to Chapman Ford who let me know filters had need More

by Alex Gomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevor Gaiser

Apr 19, 2018

Certified Benz & Beemer responded

Dear Alex: Thank you so much for working with us to resolve the initial issues that you experienced. Providing a great customer experience is very important to us and we are sorry that your initial experience did not quite reach that standard. We appreciate the chance to work with you to resolve the situation and hope that you enjoy your new Mustang for years to come. Please do not hesitate to let us know if there is anything that we can do for you in the future.

April 07, 2018

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Employee Rating

Our Outstanding Sales Experience Outstanding, superb, etc, are words that do not do this dealership justice. I've bought many cars since 1969, and this was the best experience that I More

by David Reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elijah Busto

Apr 19, 2018

Certified Benz & Beemer responded

Dear David: We must say that your review is one of the best we have recently received! We love to hear from our customers that their car buying experience at CBB was the best one that they have ever had, especially with someone like you who has extensive car buying experience. Thanks for sharing your compliments on the customer service that you received from Matthew and Elijah. We sincerely appreciate your business, your kind words and your recommendation of CBB to others. We hope to have the pleasure of working with you again.

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