Matthew Carlisle
Matthew Carlisle at INFINITI Stuart
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Matthew Carlisle

New Car Sales Manager

INFINITI Stuart

3970 SE Federal Hwy
Stuart, FL 34997

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4.8
55 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

15 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.8

55 Reviews

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55 Reviews of Matthew Carlisle

April 27, 2024

Dealership Rating
Employee Rating

awesome . ..everyone was great and my sales man was Christopher was great thank you and the car is super. AL More

by albuhrke
Recommend Dealer
Yes

Other Employees Tagged: Aaron Amador , Christopher

April 26, 2024

Dealership Rating
Employee Rating

Have a lite that goes on. Asked Alex to fix it Still waiting for his call. Bad service More

by skelley8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Limage Succes, Joshua Muir

April 19, 2024

Dealership Rating
Employee Rating

The dealership is always clean and convenient. We always work with the sales manager and have purchased other new cars there in the past. The sales team and the service team are excellent to work More

by ZANEZM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2024

INFINITI Stuart responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing INFINITI Stuart! Carlos Gonzalez General Manager (772) 254-8222

March 04, 2024

Dealership Rating
Employee Rating

Customer service was Superior! I would like to thank my salesman Wes Comeau for being patient with me while I test-drove almost every vehicle on the lot. Wes took the time to help More

by BLUEWATERFINISHINGLLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wes Comeau, Brandone Uchiha

Mar 04, 2024

INFINITI Stuart responded

Thanks for your feedback on your recent visit to INFINITI Stuart. It's great to hear that we were able to assist you and that you had such a positive experience. Carlos Gonzalez General Manager (772) 254-8222

March 02, 2024

Dealership Rating
Employee Rating

Staff were polite and courteous, they went above and beyond to make sure that I was happy with my purchase, and they place was clean. More

by BDIEUJUS21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Amador , Chris Lila

Mar 02, 2024

INFINITI Stuart responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Carlos Gonzalez General Manager (772) 254-8222

January 25, 2024

Dealership Rating
Employee Rating

I contacted Infinity of Stuart about a vehicle advertised on Cargurus.com AND the dealer's website for $20,000. When they sent me information about the vehicle the price was now $22,600. ? Why raise the p More

by Jritcheyrealtor
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Austin Robinson

Jan 26, 2024

INFINITI Stuart responded

Dear Mr. Ritchey, Thank you for bringing your concerns to our attention. We sincerely apologize for any confusion and disappointment you experienced regarding the pricing of the vehicle you were interested in. At Infinity of Stuart, our goal is to maintain transparency and integrity in all our communications, and it seems we have fallen short in this instance. The discrepancy in pricing could be due to a number of factors, including website updates or system errors, but that is not an excuse for how the situation was handled. We understand your frustrations, especially after not receiving a timely response. We are looking into why communication was not as prompt and clear as it should have been, and we are taking steps to ensure this does not happen again. Please know that we value your interest and would like the opportunity to rectify this matter. If you are still in the market for a vehicle, we would appreciate the chance to discuss this with you personally and possibly review the pricing concern. Additionally, we are more than willing to assist you with any other queries or requirements you may have. Your feedback has been pivotal in helping us improve our customer service, and we are grateful that you took the time to share your experience. Should you be willing to discuss this further, please contact us at [phone number] or [email address], and we will ensure that one of our dedicated team members assists you directly. Again, we apologize for any inconvenience this may have caused and hope to earn back your trust. Warm regards, Carlos Gonzalez General Manager Infiniti Stuart

November 24, 2023

Dealership Rating
Employee Rating

BDC Mgr Matthew Carlisle was very accessible, professional & knowledgable throughout the process. Aaron was very helpful as well. More

by vogliolaw
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Orr, Aaron Amador

Nov 27, 2023

INFINITI Stuart responded

It's great to hear that Matthew and Aaron were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Carlos Gonzalez General Manager (772) 254-8222

October 26, 2023

Dealership Rating
Employee Rating

Great attention to detail and covered all the bases in keeping the customer informed. Love the dealership! More

by Dottie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Sanchez , Gabriel Lenchus

Nov 07, 2023

INFINITI Stuart responded

Thank you for your awesome review! We look forward to assisting you again and again!

October 25, 2023

Dealership Rating
Employee Rating

I have had 4 Infiniti’s. I think the infiniti at Stuart is very good More

by jfkit820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Robinson , Gabriel Lenchus

Nov 07, 2023

INFINITI Stuart responded

Thank you for your review! We are thrilled to have you as a loyal customer with four Infiniti. Your continued support means a lot to us and we're glad to hear that you've chosen our brand for multiple vehicles. We take great pride in delivering high-quality vehicles and exceptional service to our customers, and we appreciate your trust in us. If there is anything else we can do for you or if you have any feedback, please feel free to let us know. Thank you again for your loyalty, and we look forward to serving you in the future.

October 12, 2023

Dealership Rating
Employee Rating

We have bought 4 or 5 cars there since they opened. Stuart infiniti is a dealership & staff. More

by BENSIII
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2023

INFINITI Stuart responded

We appreciate your positive review about your recent experience with us!

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