Matt German
Matt German at Van Bortel Ford
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Matt German | Page 2

Internet Manager

Van Bortel Ford

71 Marsh Rd.
East Rochester, NY 14445

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rated
29 Reviews

I grew up in the Rochester area and have been in the automobile industry, and with Van Bortel Ford since 2011.

Dealership Experience

13 yrs

Industry Experience

13 yrs

not yet
rated

29 Reviews

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29 Reviews of Matt German

July 25, 2019

Dealership Rating
Employee Rating

Great customer service, from sales to service. Only had one service visit, scheduled maintenance. Treated very well, and timely service. Matt was great to deal with. My wife got what she wanted in More

by Charleyfixit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Jul 25, 2019

Van Bortel Ford responded

Thank you so much for choosing to also service with us!

July 25, 2019

Dealership Rating
Employee Rating

Always excellent consistent service VanBortle is the best for purchasing and service of vehicles. Been working with them since 2005. Have purchased 3 vehicles and wouldn’t consider goin More

by Huber977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 26, 2019

Van Bortel Ford responded

Thank you so much for your continued business! We look forward to seeing you on your next visit!

July 12, 2019

Dealership Rating
Employee Rating

Great Service Quick lane is great for and oil change and tire rotation, I didn't need an appointment and we walked to the plaza and had lunch will they worked. More

by Ddangel55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Jul 18, 2019

Van Bortel Ford responded

Excellent! Thank you so much, we look forward to seeing you on your next visit!

July 07, 2019

Dealership Rating
Employee Rating

Thank You, Dan! Dan was helpful, knowledgeable and delivered top quality service. He explained the process and the vehicle thoroughly and made me feel comfortable thr More

by RebeccaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jake McClelland, Dan Happ

Jul 08, 2019

Van Bortel Ford responded

Thank you so much Rebecca!

June 12, 2019

Dealership Rating
Employee Rating

Typical GREAT service and customer focus! As always, the trip to Van Bortel’s Ford was easy to schedule, and I was in and out in an hour! The people are all so friendly and helpful, it’s a ple More

by Scotfree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Service Department

May 27, 2019

Dealership Rating
Employee Rating

Great deal Got a great price without any hassle or games. They were very helpful , knowledgeable, easy to deal with, no pressure tactics ! I will definitely go More

by New truck guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 15, 2019

Dealership Rating
Employee Rating

Lease deal on 2019 Fusion Hybrid The help we received was outstanding. Trevor Carpenter was our primary contact. He was courteous, personable, and helpful throughout without being at More

by Louis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevor Coller Carpenter

February 19, 2019

Dealership Rating
Employee Rating

Matt German> Sales Excellent service from Matt German. A true professional an very attentive to my requirements. When I return for my next vehicle purchase I will look u More

by thutch4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 06, 2019

Dealership Rating
Employee Rating

Great Sales Team . Great people to work with so far I do have several more questions but I need more time with my truck to work out some bugs . More

by chris@rochesterscale.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jake McClelland

December 01, 2018

Dealership Rating
Employee Rating

Excellent experience Everything was excellent from start to finish, Matt was great to work, as was Bryan. Highly recommend Van Bortel to anyone looking for a car. Will def More

by carnold350
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Zemaitis

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