Mark Hester | Page 9

The entire buying process was made extremely pleasurable due to Leo's knowledge of his vehicles and his willingness to work with us and his Manager , Mark Hester, to get us the best deal we could find in due to Leo's knowledge of his vehicles and his willingness to work with us and his Manager , Mark Hester, to get us the best deal we could find in our geographical area. My time is my most valuable asset and none of it was wasted dealing with South Oak Dodge. Most of out transaction was conducted over the phone. Upon agreeing on the terms of the purchase, we were told to come to the dealership and the vehicle would be ready and we could be on our way in 30 minutes. When we arrived, our new vehicle was being washed and fueled. All paperwork was prepared and awaiting signatures. Time spent with the finance manager was a matter of 10 minutes at most. Leo then escorted us to the vehicle , explained the features of the vehicle to us and we were on our way. They made buying a vehicle the enjoyable experience it's supposed to be. Thanks again More

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We have purchased 3 other vehicles from South Oak over the years and we have always been satisfied with the service and the value we have received there. Sales personnel are friendly and helpful, but not the years and we have always been satisfied with the service and the value we have received there. Sales personnel are friendly and helpful, but not "pushy". They have always worked with us to come up with a price that was better that any other dealer and that we were happy with. They have always had a great selection of new vehicles so that we have been able to find a car in stock that fit our needs perfectly. The service department has always been prompt and professional, getting the repairs right the first time and on time, at a reasonable price. More

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The sales staff and finance manager that I dealt with were very friendly, courteous, and accomodating. I am happy with my grand cherokee so far. I look forward to dealing with them again, seemed to be an were very friendly, courteous, and accomodating. I am happy with my grand cherokee so far. I look forward to dealing with them again, seemed to be an honest no nonsense dealership as this was my first purchase here. More

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Everyone is very friendly and helpful. They are not pushy. We bought a car there before and very satisfied. It is the first place we look when we are interested in looking for a car. pushy. We bought a car there before and very satisfied. It is the first place we look when we are interested in looking for a car. More

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Excellence is the only word to describe South Oak Dodge from the beginning to the end and everything in between. Great Job! 5 stars to Dave Brown! from the beginning to the end and everything in between. Great Job! 5 stars to Dave Brown! More

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This was one of the most positive experiences that I have had when purchasing a vehicle. All the employees we came in contact with were friendly, positive, professional, knowledgeable and best of all NOT pu had when purchasing a vehicle. All the employees we came in contact with were friendly, positive, professional, knowledgeable and best of all NOT pushy. They were very respectful of our needs and really cared to work with us so we could accomplish our goal of purchasing a vehicle. I would highly recomend this dealership to anyone without hesitation. More

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My wife and I just purchased our first new car from South Oak Dodge Chrysler Jeep Ram. we had previously always bought used cars. We visited the dealer several times before making our purchase and they alway Oak Dodge Chrysler Jeep Ram. we had previously always bought used cars. We visited the dealer several times before making our purchase and they always made us feel at home. Leo Estrada was amazing to deal with. Leo helped us compare 2 models that we were interested in - the Jeep Compass and the Dodge Journey. Leo clearly explained the differences in both models and didn't try to "sell" us on either one but instead gave us the information that we needed to make the decision. We took several days to decide and then told Leo exactly what we were looking for. Leo was able to put us in exactly the vehicle we wanted. A beautiful 2013 Dodge Journey Crew. When we showed up to the dealership to make the purchase, Leo had helped us get in and our quickly with amazing service. He was able to answer all of our questions and we were very satisfied with our purchase. I would refer all of my friends looking for a car to Leo Estrada and South Oak Dodge. We can't wait to enjoy the Dodge Journey for years to come. More

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My husband and I have bought with Dodge before and like the product. However, this was the first dealer we have walked into that genuinely listened to everything we needed and wanted in a car....from safe the product. However, this was the first dealer we have walked into that genuinely listened to everything we needed and wanted in a car....from safety ratings to gas to what we could AFFORD. They did not push extras on us. Ryan got us in our brand new car with everything we wanted for exactly what we said we could afford! Jesus (and Mark)were also very attentive to our needs. When we arrived, our car was beautiful and ready to roll! There was one thing that I needed added to my car and they scheduled my service appointment around MY schedule and when I came in the service department was friendly and quick! Scott, another friendly employee, made sure if I needed a loaner I had one so I didn't have to sit around and wait. My husband is looking for a work car and Ryan has continued to service us by watching for a safe and affordable car. They have been in touch with us several times to make sure we are happy and to let us know they are looking for a work car! How many places do you know that will help you out like that?! I will definitely be buying my next car from Ryan and South Oak! If you want a no-hassle place to look or shop, this is your place! (I loved how clean the service department was and the young man that washed and waxed my car came out to greet me when he saw me in the service department!) They honestly want it to be a "family" kind of experience. Since I anticipate on having my car for a long time, it is nice to build a good relationship with the dealer. Thank you South Oak Dodge and RYAN! *We were referred here by guys my husband works with, and they said it was a friendly, helpful place to shop! More

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great people to work with,got a very good deal once again!robert booth and mark hester are top notch people to work with.will buy here again.thanks again! again!robert booth and mark hester are top notch people to work with.will buy here again.thanks again! More

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We had such a GREAT experience buying our new Grand Caravan through South Oak Dodge! Lisa Castillo was AWESOME and answered every question/concern we had. She made the whole signing painless and ENJOYA Caravan through South Oak Dodge! Lisa Castillo was AWESOME and answered every question/concern we had. She made the whole signing painless and ENJOYABLE! Jim Matt and Mark Hester worked so hard to get us the BEST deal and they truly did! They gave us the most for our trade and treated us wonderfully. Everyone in my family practically owns a car from South Oak now! My dad, brother and now us! Everyone was always very welcoming and greeted you with a smile. You really do have some great employees working for you! More

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