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Mark Hepler
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40 Reviews
40 Reviews
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40 Reviews of Mark Hepler
July 28, 2023
The most amazing service staff anywhere. Love it here! Thank you all very, very much! Love it here! Thank you all very, very much! More
by George101
Other Employees Tagged: Melissa Potts, J.R. Richardson , Jacob Peel
Helpful 
July 04, 2023
I'm an 72 and only bought 2 new vehicles in that time span. I'm from the old school and enjoy the hand the barter experience. Rashad and I worked together very easily. Rashad knows the Nissan Product ins span. I'm from the old school and enjoy the hand the barter experience. Rashad and I worked together very easily. Rashad knows the Nissan Product inside and out. he knew about the car that was on the back lot dirtier than xxxx these folks got me out the door price in 2023 Nissan Platinum Package than 2023 SV package. Let the other guy take the hit buy used. Thanks RASHAD TURNER, Charlie More
by andersoncharlie969
Other Employees Tagged: Willie Phillips , Eric Roundy
May 07, 2023
Excelente atención en español, fue un trato muy ameno, me encanta mi auto, muchas gracias por los servicios prestados! Me encanta Nissan of Cool springs! encanta mi auto, muchas gracias por los servicios prestados! Me encanta Nissan of Cool springs! More
by oreanna19_7
Other Employees Tagged: Paul Huber, Willie Phillips , Celia Dukeshier, Eric Roundy
January 11, 2023
I recommend Nissan cool springs for service; The service department is outstanding! very professional and friendly Thank you! department is outstanding! very professional and friendly Thank you! More
by tracy67
Other Employees Tagged: Gareth Collins, Daniel Hoggatt, Melissa Potts, J.R. Richardson, Willie Phillips
January 02, 2023
She was so great to work with. Brought us several cars to test drive and Eric even came out to talk with us and show us around. Brought us several cars to test drive and Eric even came out to talk with us and show us around. More
by johnlogue
Other Employees Tagged: Jason Stacy , Celia Dukeshier, Eric Roundy
July 14, 2022
This is the worst dealer EVER! Mark helper is a terrible manager and I will never come back. 4 plus hour waits for a oil change and the way he talks to his employees infront of cus Mark helper is a terrible manager and I will never come back. 4 plus hour waits for a oil change and the way he talks to his employees infront of customers is so rude and unprofessional! The advisor I was working with was being helpful and kind and this so called “manager” came over to rudely talk to him in front of me. I was taken back by how he spoke to his employee in front of me. I’ve bought many Nissans from this store and have had all my services here but I will never come back if that’s how this company allows management to talk to employees especially with customer ears listening. Disgusting!! More
by seer.strays_0l
February 08, 2022
It was a great experience this is the 4 car I have purchased from Nissan of Cool Springs and this was the best of them all!!! purchased from Nissan of Cool Springs and this was the best of them all!!! More
by Stephanie
Other Employees Tagged: Bishoy Rizk , France Champassak
December 10, 2021
Transmission went out on my Mazda 3 on October 30th, 2021. Took it to a reputable transmission repair shop and they determined that the flexplate was installed backwards. Nissan of Cool Springs instal 2021. Took it to a reputable transmission repair shop and they determined that the flexplate was installed backwards. Nissan of Cool Springs installed the motor back in 2019 after they put in the wrong oil filter for a simple oil change. Oil leaks out and motor blows. Nissan installed a used motor and the flexplate was installed backwards as I said earlier. Contact Nissan of Cool Springs and they said they would not pay for the transmission and pay for car rental while being repaired. More
by cookw
Other Employees Tagged: Jason Stacy
September 11, 2021
My experience at Nissan Cool Springs can be summed up in one word “Fabulous!”. I felt as if the red carpet was rolled out and treated with the upmost respect. Give it a try! They’re the BEST! I love my one word “Fabulous!”. I felt as if the red carpet was rolled out and treated with the upmost respect. Give it a try! They’re the BEST! I love my Nissan Rogue Sport! More
by angelamarable
Other Employees Tagged: Bishoy Rizk , Matthew Harmon
August 15, 2021
Nissan of Cool Springs made the car buying process easy and smooth for me. They made sure I had the best deal and got the best car for my budget and my family. The service is outstanding and I won’t go any and smooth for me. They made sure I had the best deal and got the best car for my budget and my family. The service is outstanding and I won’t go anywhere else to buy a car. More
by maryriedling
Other Employees Tagged: Bishoy Rizk
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