Mark Eustice
Mark Eustice at BMW of Freehold
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Mark Eustice | Page 3

Client Advisor

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Mark Eustice

February 16, 2024

Dealership Rating
Employee Rating

He was courteous,knowledgeable, promptness and open to answer all question with details.He is like an asset to the dealership More

by Dolbrusw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruslan Gayetsky

Feb 19, 2024

BMW of Freehold responded

Hello! We appreciate your kind words! It's great to know our team at BMW of Freehold was able to provide you with the detailed and knowledgeable service we strive for. Thank you for recognizing their efforts, it means a lot. Drive safe until next time!

January 25, 2024

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Mark was super helpful and provided a superior level of customer service. He is very patient and even offered water for my mom's puppy. The young lady who welcomes the guests is very friendly. The overall More

by LITTLEBRITT88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

BMW of Freehold responded

Hi Britt! We're delighted to know that Mark and our team at BMW of Freehold provided you with top-notch service, and even offered your mom's puppy water. We appreciate your recommendation and are glad the journey from Richmond was worth it! Enjoy the road ahead and we hope to see you again soon!

January 18, 2024

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Amazing customer service. Mark went above and beyond to work on our budget and specific needs. Mark has great knowledge and best customer service skills. This is my second car More

by AKANDELAKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Catania

Jan 18, 2024

BMW of Freehold responded

Hello! We're so glad to know that Mark and our team at BMW of Freehold could assist you in finding the perfect car within your budget. It's wonderful to see returning customers like yourself, and we appreciate your kind words about our service! Enjoy your new ride and we hope to see you again soon for even better experiences!

January 17, 2024

Dealership Rating
Employee Rating

This dealership goes above and beyond to make sure the customer is taken care of. My experience is above 5 stars. Dan and his team were delightful to work with! I am a forever loyal customer. They are all More

by LIZROSE13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lichaa, Danny Claro

Jan 18, 2024

BMW of Freehold responded

Hello! It's fantastic to know that Dan, Mark and the rest of our team at BMW of Freehold made your experience a memorable one. We're grateful for your loyalty and look forward to serving you in the future!

January 17, 2024

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Employee Rating

Every aspect was handled professionally and competently. The support staff was cheerful and helpful, even going out of their way. More

by MARCHITTO61
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hyman, Frank Catania, John Calabrese , John Bell, Rachel Costa

Jan 18, 2024

BMW of Freehold responded

Hello! We're delighted to know that you had a positive experience with our team at BMW of Freehold. We always strive for professionalism and competence in all we do, so it's great to see this reflected in your visit. Come again soon!

January 17, 2024

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Employee Rating

My temporary plate expired today. I called many times and no luck. Left message for Mark he never responded. Never in my life I had this happened buying cars. I bought the car with ex More

by RIKRIS8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 19, 2024

BMW of Freehold responded

I'm sorry to learn about the issues you've been facing with your temporary plate and inspection sticker. This is not indicative of our usual standards and we want to rectify this situation as soon as possible. Please reach out so that we can address these concerns directly - it's important for us that all customers feel valued regardless of their purchase type. Thank you, Danny Claro - General Sales Manager - dclaro@dchusa.com

January 17, 2024

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I recently purchased a 2024 BMW 540Xi from BMW of Freehold and the experience was exceptional. The customer service was notably friendly, patient, and honest, setting a high standard for car dealersh More

by FERDINAND VERLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hyman, Orville Bynoe

Jan 18, 2024

BMW of Freehold responded

Ferdinand, we're so glad to know that your experience with Orville and the rest of our team at BMW of Freehold was exceptional. It's great to learn about those personal connections! We appreciate you choosing us for your new 2024 BMW 540Xi purchase. We hope to see you back for your first service appointment!

December 29, 2023

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The whole experience is simply the best. I have purchased several vehicles from the dealership and will keep going back More

by JECKERT35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lichaa

Dec 29, 2023

BMW of Freehold responded

Thanks for the review, JECKERT35! We're delighted to know you've had consistently great experiences at BMW of Freehold. Looking forward to your next visit!

December 15, 2023

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Employee Rating

Excellent communication. Great service, very professional. Highly recommended. This was the fastest and easiest vehicle purchase I have experienced, even after changing the v More

by ALEXANDERSEN.DARLENE
Recommend Dealer
Yes

Other Employees Tagged: Mark Eustice

Dec 17, 2023

BMW of Freehold responded

Hi Alexandersen! We're delighted to know that your vehicle purchase at BMW of Freehold was smooth and efficient. We appreciate the recommendation! Enjoy your new ride!

December 12, 2023

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Employee Rating

Freehold BMW is a very friendly and most importantly not a snobby dealership. I felt welcome as soon as I walked in. We have worked with Mark to get 3 cars so far and have been very happy with the attenti More

by drmverde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Shouldice , Rachel Costa

Dec 13, 2023

BMW of Freehold responded

Hello! We're so glad to know you've had such positive experiences with Mark and our team at BMW of Freehold. It's fantastic that we could make the process smooth for you, especially considering your busy schedule! Thanks for choosing us again and enjoy those new rides! We hope to see you again soon!

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