98 Reviews
Write a Review98 Reviews of Mark Eustice
February 16, 2024
He was courteous,knowledgeable, promptness and open to answer all question with details.He is like an asset to the dealership answer all question with details.He is like an asset to the dealership More
Other Employees Tagged: Ruslan Gayetsky
January 25, 2024
Mark was super helpful and provided a superior level of customer service. He is very patient and even offered water for my mom's puppy. The young lady who welcomes the guests is very friendly. The overall customer service. He is very patient and even offered water for my mom's puppy. The young lady who welcomes the guests is very friendly. The overall atmosphere is warm and welcoming. I traveled from Richmond, VA and would definitely recommend this BMW dealership to anyone. This dealership is A1! More
January 18, 2024
Amazing customer service. Mark went above and beyond to work on our budget and specific needs. Mark has great knowledge and best customer service skills. This is my second car Mark went above and beyond to work on our budget and specific needs. Mark has great knowledge and best customer service skills. This is my second car from BMW of Freehold, and experience just gets better and better. Thank you to Mark and entire team for all help and assistance with our purchase. We are very satisfied. More
Other Employees Tagged: Frank Catania
January 17, 2024
This dealership goes above and beyond to make sure the customer is taken care of. My experience is above 5 stars. Dan and his team were delightful to work with! I am a forever loyal customer. They are all customer is taken care of. My experience is above 5 stars. Dan and his team were delightful to work with! I am a forever loyal customer. They are all so courteous and pleasant. Mark went out of his way to make sure I was happy. Dan, of course., the perfect gentleman as always. Please pay them a visit, you will not be sorry. More
Other Employees Tagged: Nicholas Lichaa, Danny Claro
January 17, 2024
Every aspect was handled professionally and competently. The support staff was cheerful and helpful, even going out of their way. The support staff was cheerful and helpful, even going out of their way. More
Other Employees Tagged: Tyler Hyman, Frank Catania, John Calabrese , John Bell, Rachel Costa
January 17, 2024
My temporary plate expired today. I called many times and no luck. Left message for Mark he never responded. Never in my life I had this happened buying cars. I bought the car with ex I called many times and no luck. Left message for Mark he never responded. Never in my life I had this happened buying cars. I bought the car with expired inspection sticker. So far I was not able to drive my car due to that reason. The dealer is irresponsible. May be because I bought a used car dealer doesn’t care much. Very disappointed More
January 17, 2024
I recently purchased a 2024 BMW 540Xi from BMW of Freehold and the experience was exceptional. The customer service was notably friendly, patient, and honest, setting a high standard for car dealersh Freehold and the experience was exceptional. The customer service was notably friendly, patient, and honest, setting a high standard for car dealerships. My salesperson, Orville, was particularly outstanding - enthusiastic and easy to converse with, making the whole process feel personal. What I appreciated most was the smooth and seamless process from ordering to delivery. The staff’s welcoming attitude made a significant difference, making me feel valued rather than a bother. A memorable moment was discovering that Orville and I have children with the same name, adding a unique personal touch to my experience. More
Other Employees Tagged: Tyler Hyman, Orville Bynoe
December 29, 2023
The whole experience is simply the best. I have purchased several vehicles from the dealership and will keep going back I have purchased several vehicles from the dealership and will keep going back More
Other Employees Tagged: Nicholas Lichaa
December 15, 2023
Excellent communication. Great service, very professional. Highly recommended. This was the fastest and easiest vehicle purchase I have experienced, even after changing the v Great service, very professional. Highly recommended. This was the fastest and easiest vehicle purchase I have experienced, even after changing the vehicle mid purchase. More
Other Employees Tagged: Mark Eustice
December 12, 2023
Freehold BMW is a very friendly and most importantly not a snobby dealership. I felt welcome as soon as I walked in. We have worked with Mark to get 3 cars so far and have been very happy with the attenti a snobby dealership. I felt welcome as soon as I walked in. We have worked with Mark to get 3 cars so far and have been very happy with the attention and patience we received. He is an honest salesman and doesn't try to sell you on options you don't need or want. Mark is very informative and was able to answer any questions we had. He kept in touch with us during the entire build process and even delivered the vehicle to our house since time is short with 2 toddlers and a puppy. Can't recommend Mark enough. Thank you! More
Other Employees Tagged: Maria Shouldice , Rachel Costa