Mario Hernandez

The finance director Vincent DeCapua1. Hostile during The finance director Vincent DeCapua 1. Hostile during the calls 2. Racial comments that implying that the US is not like the country where the coun The finance director Vincent DeCapua 1. Hostile during the calls 2. Racial comments that implying that the US is not like the country where the country where im from 3. Lack of professionalism and courtesy to listen customer and discuss an alternate solution that satisfied the business need. 4. Unduly of a Director to carry himself in that manner 5. Threatening that if not done the way he was demanding the deal had to be canceled. Coercing to expose myself to a threat (by removing my fraud alert) to meet internal standards when the lender had already approved and cleared the vehicle financing. Nothing that impacted the dealership in receiving payment for the sold vehicle Leonardo S.Cruz More

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Excellent and courtesy service will recommend to anyone who is interested in buying a car from Toyota really pleased and impressed by everything about the company who is interested in buying a car from Toyota really pleased and impressed by everything about the company More

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