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Mariela Hernandez
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Mariela Hernandez | Page 21
Service Solutions Advisor
Bill Dickason Chevrolet Buick
1110 E Broadway Ave
Gladewater, TX 75647
237 Reviews
Languages Spoken
English
Spanish
237 Reviews
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237 Reviews of Mariela Hernandez
June 21, 2019
Service Mariela Hernandez was so nice and welcoming when my vehicle needed service. She went above and beyond to make sure i was happy. Great experience! Mariela Hernandez was so nice and welcoming when my vehicle needed service. She went above and beyond to make sure i was happy. Great experience! More
by BrianS9690
Helpful 
June 09, 2019
Service Customer service is one of the most valuable components to a Successfull business. From the time that I called to set up my appointment to the time Customer service is one of the most valuable components to a Successfull business. From the time that I called to set up my appointment to the time my car was fixed, Mariela helped me through the whole process even ensuring I arrived to work on time. Thank you Mariela for the great customer service you provided to me. More people need to learn from you and more business need to instill this this quality in the work place. Thank you again!!! I would also like to thank Dennis for assisting me with ordering some custom floor matts for my car. I’m so excited and can’t wait until they arrive. Thanks Dennis!! Tanya Happy customer. More
by TANYAWALLACE
Other Employees Tagged: Dennis Smith
April 24, 2019
Awesome sales department and service department I I was extremely happy with sales and service that I received they made sure everything was working right with my vehicle the people are friendly and p I was extremely happy with sales and service that I received they made sure everything was working right with my vehicle the people are friendly and professional More
by Judith 63
Other Employees Tagged: Faye Hinds , Mark Abernathy, Vernon Hall, Brandon McCloskey, Jason Smith, Nena Townsend
March 29, 2019
Very helpful When my car kept making weird sounds and behaving weirdly, Mariela really helped out by getting my car in and getting me a loaner until it could be fi When my car kept making weird sounds and behaving weirdly, Mariela really helped out by getting my car in and getting me a loaner until it could be fixed. She kept in contact with me through the process and worked around my schedule to help me. More
by Myownhero93
Other Employees Tagged: Nena Townsend
March 25, 2019
Very knowledgeable, courteous and helpful Adrian introduced me to the service agents, one of the owners and went out of his way to make sure that I was happy with my purchase,. This dealership Adrian introduced me to the service agents, one of the owners and went out of his way to make sure that I was happy with my purchase,. This dealership is way above other dealerships i have been to. I would highly recommend McKaig in Gladewater of you are wanting to be testing fairly and with respect. More
by rickyn59
Other Employees Tagged: Adrian Cortes , Christian Carter, Brandon McCloskey, Jason Smith
March 21, 2019
We found the perfect car at MCKAIG! We found the perfect vehicle for our family road trips at McKaig! Freddie, Jeriamy & Brandon got ya handled in no time. Charles walked us through the We found the perfect vehicle for our family road trips at McKaig! Freddie, Jeriamy & Brandon got ya handled in no time. Charles walked us through the Onstar and all the cool vehicle electronics. Love this vehicle and love This dealership! I know my new Buick Enclave will be in good hands with Vernon, Mariela and Jason when I need service. Thanks again! More
by Johnny Hinds
Other Employees Tagged: Susie Scadden , Vernon Hall, Brandon McCloskey, Charles Phillips, Jeriamy Schumacher, Jason Smith, Freddie Tomlinson
March 18, 2019
Courteous Service was prompt and friendly. She was very courteous and I enjoyed the visit. I was a little early,but this didn’t seem to cause any problem. Service was prompt and friendly. She was very courteous and I enjoyed the visit. I was a little early,but this didn’t seem to cause any problem. More
by Inman.gale2019
February 28, 2019
Great They was able to do the work on my truck the same day. Mariela Hernandez was very friendly and was able to help with any questions I had They was able to do the work on my truck the same day. Mariela Hernandez was very friendly and was able to help with any questions I had More
by BIGBABY81
February 18, 2019
Awesome!! Fast, convenient, friendly, and just awesome!! They understand that my family needed our car back asap with our busy schedules and did everything in t Fast, convenient, friendly, and just awesome!! They understand that my family needed our car back asap with our busy schedules and did everything in thier power to make my life easier!! Thank you!! More
by Hfamily420
December 17, 2018
Customer Service As always my visits to see My favorite Dealership of wonderful ASSOCIATES. Everyone you meet at McKaig are so very kind. Mariela Hernandez was the fir As always my visits to see My favorite Dealership of wonderful ASSOCIATES. Everyone you meet at McKaig are so very kind. Mariela Hernandez was the first and last person to see and speak to on this last visit. I believe her to be a very kind and courteous young lady, who is an asset to MCKAIG service department. More
by DSpin65
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