Mariela Hernandez | Page 24

Bill Dickason Chevrolet Buick responded

We appreciate your business and for recognizing the friendly and helpful efforts of Mariela Hernandez. Your word "amazing" made our day! We take being "For the People"(R) very seriously and sincerely appreciate it when customers take the time to recognize the efforts of our great staff in helping them drive a safe, reliable and fun to drive car for as long as they wish to own it. We are most grateful for your business and look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick Your Tyler - Longview East Texas "For the People"(R) Car Dealer Gladewater TX (US 80 @ E Loop 485) Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Dear Leslie, As you know, we believe everyone deserves a nicer, newer car that is safe, reliable and fun to drive for as long as they wish to own it! That means Oil Changes and routine maintenance are very important and we appreciate the opportunity to serve you and earn your continued business. It makes our day when you take time to give us recognition through OnLine Reviews as our goal is to make you happy! Thank you for your business and taking the time to write a Review! Sincerely, Susie, Kent & Mark Dealers FOR The People(R)

Bill Dickason Chevrolet Buick responded

Dear Kristen, Thank you so much for your business and taking the time to write a great OnLine review about your McKaig Experience! Our team works hard to provide great service and we sincerely appreciate it when they are recognized for the job they do. We know Faye and Mariela are grateful and we thank you again for your business. Sincerely, Susie, Kent & Mark Dealers FOR The People(R)

Bill Dickason Chevrolet Buick responded

We are most grateful for your business and for recognizing Mariela Hernandez providing you with friendly and helpful "Great Service!" We believe everyone deserves to drive a safe, reliable car that's fun to drive for as long as you wish to own it. We take being a dealer "for the people" (R) very seriously and sincerely appreciate it when guests recognize the efforts of our great staff. Thank You! We look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick Gladewater, Texas (US 80 @ E Loop 485) Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Thank you so much for your business and for taking the time to write a review to let us & others know about your service experience. We have been making changes to improve and appreciate your feedback. We are very sorry we were slower than your expectation and will check to see why this occurred. What service did you have performed and what are your expectations in the future as we will discuss in our Training sessions. We truly want to be the best in East Texas and appreciate ideas on how we can improve. Thank you again for your business and Happy New Year from all of us at McKAIG Chevrolet Buick - your East Texas Dealer "For the People(R)."

Bill Dickason Chevrolet Buick responded

Marisol, We sincerely appreciate your business and for your taking the time to recognize the friendly and helpful efforts of Mariela on your behalf. We want folks to enjoy their McKaig experience and love to hear when we succeed in making you happy helping keep your car safe, reliable and fun to drive for as long as you wish to own it. We look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick - for the people (R) Gladewater, TX (US 80 @ E Loop 485) The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Thank you so much for your business and for recognizing the "fast and friendly service' of Mariela Hernandez. We have a great Service Solutions team led by John Mackey and believe everyone deserves to drive a safe, reliable and fun to drive car for as long as they wish to own it. We appreciate your choice of McKaig and take very seriously being your Longview - Tyler East Texas dealer "for the people" (R) regarding your transportation needs. We look forward to serving you as well as your co-workers, family and friends in the future. Sincerely, McKaig Chevy Buick - "For the People" (R) Gladewater, Texas (US 80 @ E Loop 485) The Antique Capital of East Texas