Maria Capello | Page 5

The Service Team at Rockland Jeep addressed the manufacturer’s recall promptly and professionally. Thank you! manufacturer’s recall promptly and professionally. Thank you! More

by Ron Salzano Verified Customer Verified Customer

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Estoy muy satisfecha de de la atención que hace el mantenimiento a mi carro ! Gracias mantenimiento a mi carro ! Gracias More

by walterhuilca786 Verified Customer Verified Customer

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Made an appointment on line when I got there, they told me I Didn't have an appointment. I had a fit, spoke to the manager a sweetheart. She calmed me down found my appointment in the system but told me me I Didn't have an appointment. I had a fit, spoke to the manager a sweetheart. She calmed me down found my appointment in the system but told me that I'm better off calling next time because the online appointments sometimes don't make it into the system. So why do it this way. Usually it's quite the opposite. More

by slushygrl1000 Verified Customer Verified Customer

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Rockland Chrysler is always easy to deal with. I’m very happy with their service. I’m very happy with their service. More

by LTORT501 Verified Customer Verified Customer

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Nobody picks up the phone. Every extension goes to voicemail every time. Part took 1.5 months to come and every call they were unhelpful. There response was always “it’s not in Every extension goes to voicemail every time. Part took 1.5 months to come and every call they were unhelpful. There response was always “it’s not in yet”. Didn’t go above and beyond at all. More

by jlester7775 Verified Customer Verified Customer

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By far the worst service experience ever! Never addressed the issue. Decided to ignore it and just reset the check engine light and return the car to me without addressing the actual issue. W Never addressed the issue. Decided to ignore it and just reset the check engine light and return the car to me without addressing the actual issue. Wasted my time and money as i had to pay for a rental out of pocket. Will never step foot into this dealership again. Manager claimed she will review and call me back. No call back, nothing. This dealership does not care about customer care. More

by JonW85 Verified Customer Verified Customer

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Everything about this experience was tremendous. This was my 1st time coming there since I purchased my truck from my brother. I did the express oil change and was greeted promptly with a smile . M This was my 1st time coming there since I purchased my truck from my brother. I did the express oil change and was greeted promptly with a smile . My service advisor was truly a gentleman and treated me as if I was a member of the family. Thank you very much!!!!!! More

by anthony.mingone13 Verified Customer Verified Customer

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Horrible! !! 9 days to change a battery that cost $700.00 and was never offered a loaner car? The worst customer service I've ever experienced. Will never go !! 9 days to change a battery that cost $700.00 and was never offered a loaner car? The worst customer service I've ever experienced. Will never go back there and I have told every person I come into contact with to never go there More

by coolmjc Verified Customer Verified Customer

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Made appointment for 9:30am oil change finished and car wash also done. I was out 12:30 wash also done. I was out 12:30 More

by sunu_koshy Verified Customer Verified Customer

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Totally turn around after I called Jeep main number. The care was great, when I finally got help. However it could have been like this since the first time I was there. But the person that helped me th The care was great, when I finally got help. However it could have been like this since the first time I was there. But the person that helped me the first time did not make any effort to find a solution. More

by judididio Verified Customer Verified Customer

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