Marc Bales
Marc Bales at Lexus of Chattanooga
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Marc Bales | Page 3

Lexus Master Certified Sales and Leasing 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
217 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

4 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
5.0

217 Reviews

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217 Reviews of Marc Bales

January 08, 2024

Dealership Rating
Employee Rating

Ralph was knowledgeable, professional and made things exceptionally easy. Being my daughter’s first car buying experience, now she’s spoiled. More

by Bradley C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Robbie Bales

Jan 15, 2024

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that Ralph provided a knowledgeable, professional, and exceptionally easy car-buying experience. Spoiling our customers with excellent service is what we aim for, especially during significant moments like your daughter's first car purchase. If there's anything more we can do for you or your daughter, please feel free to reach out. We appreciate your trust in Ralph and our team. Wishing your daughter many happy miles in her new car!

December 29, 2023

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Marc was a joy to work with very professional and knowledgeable. He also was prompt in returning messages and answering questions. The whole experience at Lexus of Chattanooga was a good one! More

by d2henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're delighted to hear that Marc provided you with a joyous and professional experience, demonstrating knowledge and prompt communication. Ensuring a positive and seamless experience is our goal, and we're thrilled to know we achieved that for you at Lexus of Chattanooga. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Marc and the entire team.

December 28, 2023

Dealership Rating
Employee Rating

Lexus of Chattanooga is a fantastic dealership. They really work hard annd also give you the space to come in and find what you’re looking for. We are very pleased with our experience. More

by Bett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Schreiner , Josiah Sadek

Jan 04, 2024

Lexus of Chattanooga responded

Thank you so much for your kind words and for choosing Lexus of Chattanooga! We're delighted to hear that you had a fantastic experience with us. Our team works hard to provide exceptional service while giving you the space to find what you're looking for. We truly appreciate your positive feedback, and we look forward to serving you in the future.

December 16, 2023

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Employee Rating

Marc and everyone at Lexus of Chattanooga were very professional and easy to deal with. More

by d2henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Lexus of Chattanooga responded

Thank you for sharing your experience with us! We're thrilled to hear that Marc and our team at Lexus of Chattanooga provided you with a professional and easy-going experience. Making your time with us effortless and pleasant is always our aim. Your kind words mean a lot, and we're grateful for the opportunity to assist you. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to get in touch. Wishing you many enjoyable miles ahead, and we look forward to welcoming you back in the future!

December 16, 2023

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Employee Rating

Marc was very helpful and patient with me and my wife in making a decision. He helped me work a deal that met my budget and allowed me to get the upgrades I was looking for. All in all one of the best car b More

by Jseththomas1203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allie McKamey , Taylor Gibson

Dec 18, 2023

Lexus of Chattanooga responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Marc provided you and your wife with helpful and patient assistance in making such an important decision. It's fantastic to know that he was able to tailor a deal that not only met your budget but also allowed you to enjoy the upgrades you were looking for. Creating a positive and memorable car-buying experience is our goal, and we're delighted to learn that your time with us ranks among the best you've ever had. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels in your new vehicle, and we look forward to serving you again in the future!

December 11, 2023

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Employee Rating

Excellent customer service from start to finish. Wonderful working with Lexus of Chattanooga. Highly recommend. More

by Ruiseñor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that you experienced excellent customer service from start to finish at Lexus of Chattanooga. Providing a wonderful experience for our customers is our top priority, and we appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again. Safe travels and enjoy your time with your Lexus! 🚗😊

December 10, 2023

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Employee Rating

Dealer was very professional to work with. Sales person, Marc Bales, was a pleasure to work with and really helped us get the best vehicle and deal. More

by SLuckett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josiah Sadek

Dec 11, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with the dealer and specifically mentioning Marc Bales. We're thrilled to hear that the dealer provided professional service, and Marc was a pleasure to work with, helping you secure the best vehicle and deal. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you again in the future. Safe travels and enjoy your new vehicle! 🚗😊

December 01, 2023

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Excellent dealership with professional and knowledgeable personnel. Marc Bales made the purchase process both easy and enjoyable. More

by kastnice
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 01, 2023

Lexus of Chattanooga responded

Thank you for your kind words and positive feedback about our dealership! 🌟 We're delighted to hear that you had an excellent experience with our professional and knowledgeable personnel. It's wonderful to know that Marc Bales made the purchase process easy and enjoyable for you. If there's anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

November 28, 2023

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Employee Rating

Everyone there was friendly and helpful! Marc especially , but also everyone else not even "assigned to us ". Everyone asked if we needed help or anything else ...to drink etc Marc helpe More

by suzannedew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Schreiner

Dec 01, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us at Lexus of Chattanooga! 🌟 We're thrilled to hear that everyone, especially Marc, was friendly and helpful throughout your visit. It's wonderful to know that Marc was patient, pleasant, and efficient, even when faced with some challenges. We appreciate your kind words about the technical trainer, the accounting team, and the overall experience. Your feedback is valuable to us, and we're grateful for your willingness to work with us again. We understand your concerns about the parking lot and appreciate your patience. If there's anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out. We look forward to serving you in the future, and we'll keep your anticipation for the new location in mind.

November 27, 2023

Dealership Rating
Employee Rating

This was one of the smoothest purchases I've ever made at an automotive dealership. Marc was great to work with, great communications, easy to work with and was genuinely interested in making sure I was 100% More

by Bill_G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson, Justin Hendrick

Dec 01, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us! 🌟 We're thrilled to hear that your purchase at Lexus of Chattanooga was one of the smoothest, and Marc played a key role in making it an excellent experience. It's wonderful to know that Marc was great to work with, communicated effectively, and ensured your complete satisfaction with both the vehicle and the dealership. We appreciate your enthusiastic recommendation of Marc and Lexus of Chattanooga. Your kind words about our friendly and professional staff mean a lot to us. If there's anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.

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