Marc Bales
Marc Bales at Lexus of Chattanooga
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Marc Bales | Page 2

Lexus Master Certified Sales and Leasing 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
213 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

4 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
5.0

213 Reviews

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213 Reviews of Marc Bales

February 05, 2024

Dealership Rating
Employee Rating

I met with Marc Bales on a busy Saturday. He was very professional and helped with everything I needed. The dealership is well ran and everyone there that I have worked with have all been ve More

by Brian_Miller10
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

Feb 05, 2024

Lexus of Chattanooga responded

Thank you so much for your glowing 5-star review! We're thrilled to hear about your positive experience with Marc Bales and the entire Lexus of Chattanooga team. We take pride in maintaining a well-run dealership and providing professional service to our valued customers. It's fantastic to know that everyone you've worked with has been very good, and we appreciate your kind words. We look forward to welcoming you to our new location! If there's anything more we can assist you with or if you have any further feedback, please don't hesitate to reach out. Safe travels, and thank you for choosing Lexus of Chattanooga!

February 05, 2024

Dealership Rating
Employee Rating

Very friendly, found the car of my dreams! ! I literally feel like a queen in this car. It is beautiful and drives so smoothly. ❤️❤️❤️ More

by Queen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2024

Lexus of Chattanooga responded

Congratulations on finding the car of your dreams at Lexus of Chattanooga! We are delighted to hear that our team was very friendly and that you feel like a queen in your beautiful new car. It warms our hearts to know that you are enjoying the smooth drive and that your experience has been so positive. If there's anything else we can assist you with or if you have any more feedback to share, please feel free to reach out. Wishing you many joyful miles in your new vehicle, and we look forward to being of service to you in the future.

February 05, 2024

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Employee Rating

Mark was super to work with! Everything was smooth and efficient from the test drive to financing! We will definitely recommend Lexus of Chattanooga and Mark! Great experience!! More

by Marilee Tennant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hendrick

Feb 12, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Mark and our team at Lexus of Chattanooga made your car-buying journey smooth and efficient, from the test drive to financing. Your recommendation means a lot to us, and we're grateful for your kind words. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. Congratulations on your great experience, and we look forward to serving you or your recommendations in the future.

January 30, 2024

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Salesman Marc was amazing and knowledgeable. Dealership awesome. All staff a pleasure to work with More

by Stephanie.cauthorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Lexus of Chattanooga responded

We're truly grateful for your fantastic feedback! Thank you for highlighting the amazing and knowledgeable service provided by Marc and the overall awesomeness of our dealership. At Lexus of Chattanooga, we strive to create a positive and enjoyable experience for our customers, and it's wonderful to hear that all our staff were a pleasure to work with. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. Your satisfaction is our priority, and we look forward to serving you with excellence in the future. Safe travels, and thank you for choosing Lexus of Chattanooga!

January 26, 2024

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Employee Rating

Loved the service! ! Marc was professional and so courteous I look forward to dealing with Lexus of Chattanooga! More

by Mmim1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Lexus of Chattanooga responded

We're thrilled to hear that you loved the service at Lexus of Chattanooga! 🌟 Thank you for highlighting Marc's professionalism and courtesy – we'll be sure to share your kind words with him. We're excited about the prospect of serving you in the future and making your experience with us exceptional. If there's anything more we can do for you or if you have additional feedback to share, please don't hesitate to reach out. Safe travels, and we can't wait to welcome you back!

January 22, 2024

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Marc Bales is hands down the best in the business. He was so welcoming and his laidback approach and attitude to let me drive anything and everything the first day I drove on the lot was extremely he More

by Slp_2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Slp_2021 responded

Thank you again for the best new vehicle experience Marc

Jan 22, 2024

Slp_2021 responded

Lexus of Chattanooga I highly recommend.

January 08, 2024

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Employee Rating

Ralph was knowledgeable, professional and made things exceptionally easy. Being my daughter’s first car buying experience, now she’s spoiled. More

by Bradley C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Robbie Bales

Jan 15, 2024

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that Ralph provided a knowledgeable, professional, and exceptionally easy car-buying experience. Spoiling our customers with excellent service is what we aim for, especially during significant moments like your daughter's first car purchase. If there's anything more we can do for you or your daughter, please feel free to reach out. We appreciate your trust in Ralph and our team. Wishing your daughter many happy miles in her new car!

December 29, 2023

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Employee Rating

Marc was a joy to work with very professional and knowledgeable. He also was prompt in returning messages and answering questions. The whole experience at Lexus of Chattanooga was a good one! More

by d2henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're delighted to hear that Marc provided you with a joyous and professional experience, demonstrating knowledge and prompt communication. Ensuring a positive and seamless experience is our goal, and we're thrilled to know we achieved that for you at Lexus of Chattanooga. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Marc and the entire team.

December 28, 2023

Dealership Rating
Employee Rating

Lexus of Chattanooga is a fantastic dealership. They really work hard annd also give you the space to come in and find what you’re looking for. We are very pleased with our experience. More

by Bett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Schreiner , Josiah Sadek

Jan 04, 2024

Lexus of Chattanooga responded

Thank you so much for your kind words and for choosing Lexus of Chattanooga! We're delighted to hear that you had a fantastic experience with us. Our team works hard to provide exceptional service while giving you the space to find what you're looking for. We truly appreciate your positive feedback, and we look forward to serving you in the future.

December 16, 2023

Dealership Rating
Employee Rating

Marc and everyone at Lexus of Chattanooga were very professional and easy to deal with. More

by d2henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Lexus of Chattanooga responded

Thank you for sharing your experience with us! We're thrilled to hear that Marc and our team at Lexus of Chattanooga provided you with a professional and easy-going experience. Making your time with us effortless and pleasant is always our aim. Your kind words mean a lot, and we're grateful for the opportunity to assist you. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to get in touch. Wishing you many enjoyable miles ahead, and we look forward to welcoming you back in the future!

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