Malainne Costa | Page 2
Service Adviser
Herb Chambers Honda of Seekonk
185 Taunton Ave, Rte. 44
Seekonk, MA 02771
Hello I am Malainne. I have worked for Herb Chambers since 1994. I started in the auto detailing department part time. In 1995 I was transferred to Cashier | Receptionist. The following year I was promoted to handle accounts payable where I stayed for 15 years. Recently I accepted a position as Service Advisor which I love. Stop by Service to say hello on your next visit.
Read more359 Reviews
Write a ReviewDealership Experience
30 yrs
Industry Experience
30 yrs
Languages Spoken
Portuguese
Employee Video
359 Reviews of Malainne Costa
March 26, 2024
I had a 1030 appointment. Almost four hours later I received an absolutely unfathomable estimate for the suggested work on my car. I was not pressured to get the work done an Almost four hours later I received an absolutely unfathomable estimate for the suggested work on my car. I was not pressured to get the work done and the associate was professional and kind. I left the dealership and when I got home I realized someone had left someone else’s keys in my car. I called the dealership and someone was sent to pick the keys up. I left the keys on my car so they could just grab and go but that is not what happened. They grabbed the keys and went inside my car and attempted to start it. I went outside and asked them what was going on. They said they were returning my car to the shop but I left the wrong keys for him. I explained to him this wasn’t the case and it took him a good minute to understand what was going on. I didn’t want him to keep attempting to start my car with the wrong keys. He said no one explained to him what was going on so he just assumed he needed to return my car. Communication could have clearly been better. What a long day. More
February 28, 2024
If you are in the market for a new car, I highly recommend you go to Herb Chambers Honda of Seekonk and ask for Homero Lima. I have been a customer of Herb Chambers for years and have purchased a recommend you go to Herb Chambers Honda of Seekonk and ask for Homero Lima. I have been a customer of Herb Chambers for years and have purchased a number of cars. This is my fourth car with Homero. I can't say enough good things about him. He makes the whole experience seamless from start to finish. He is knowledgable, professional and patient. He listens and is attentive to my needs as the car buyer. He goes above and beyond to make sure I get the car I want and am happy with the vehicle. More
Other Employees Tagged: Scott Birtles, Adriel Calo, Homero Lima, Emilio Navarro, Crissy Serrano
February 12, 2024
All Customer service at Honda has been very Good whenever I have come to Seekonk; However, Tim Islip is amazing! Thank you Tim. I have come to Seekonk; However, Tim Islip is amazing! Thank you Tim. More
Other Employees Tagged: Tim Islip, Kelvin Almonte
February 02, 2024
Tim has always provided Quick dependable service along with special attention to details at a fair price with special attention to details at a fair price More
Other Employees Tagged: Tim Islip, Kelvin Almonte, Leny Cepeda
February 01, 2024
The service I recive at Herb Chambers is always top notch. Jason was very courteous in helping me process the paperwork for my car repair. He also helped in getting me a ride while my car was repaired. notch. Jason was very courteous in helping me process the paperwork for my car repair. He also helped in getting me a ride while my car was repaired. More
Other Employees Tagged: Tim Islip, Kelvin Almonte, Leny Cepeda
January 23, 2024
Excellent service all the time, great communication and they are very helpful whenever you are in need. they are very helpful whenever you are in need. More
Other Employees Tagged: Tim Islip, Kelvin Almonte, Leny Cepeda
January 18, 2024
Good l only bring my car there getting better on customer service!great job team customer service!great job team More
Other Employees Tagged: Tim Islip, Kelvin Almonte, Leny Cepeda