Malainne Costa | Page 36

Last Minute Save Showed up twenty minutes before closing on the Friday before the Memorial Day weekend with a nail in my tire. Knowing I was supposed to drive to New J Showed up twenty minutes before closing on the Friday before the Memorial Day weekend with a nail in my tire. Knowing I was supposed to drive to New Jersey the next morning, I was afraid that I wasn't going to be able to get service. Malainne found a technician to fix my problem and I was on my way. She always goes above and beyond when I come in for service. Thanks Malainne! More

Helpful 1

Report | Print

Yes I'll buy again at HCH of Seekonk again Looking for the release of the 2017 honda I will be ready for a new one. Best Truck that I have ever owned used to be a GMC Man Looking for the release of the 2017 honda I will be ready for a new one. Best Truck that I have ever owned used to be a GMC Man More

Helpful 0

Report | Print

The Service Department that cares The service department at Herb Chambers took a bad situation and turned into a great experience. The entire staff should be commended for their hard w The service department at Herb Chambers took a bad situation and turned into a great experience. The entire staff should be commended for their hard work to make the customer happy. I will always have my car serviced there. More

Helpful 6

Report | Print

Service and Sales - Awesome! I wanted to take this opportunity to commend the Sales and Service Departments at Herb Chambers of Seekonk, Massachusetts. I recently had my vehicle I wanted to take this opportunity to commend the Sales and Service Departments at Herb Chambers of Seekonk, Massachusetts. I recently had my vehicle serviced [routine maintenance] and was afforded prompt, friendly, and efficient service. My 2013 Honda Civic is the third vehicle that I have leased from this dealership. Mike Rebola is an attentive and knowledgeable salesperson; always checking in to see if he can be of any help. The staff at the front service desk, especially Tim Islip and Malainne Costa (who helped me the last time I was in for service) are equally as pleasant and willing to assist their clients in any way. Hats off to Honda! Thanks again. Debbie Mulligan More

Helpful 0

Report | Print

Service Department Excellent service, clean facility, and very polite staff. Winning combination! My CRV has over 120,000 miles and is 7 years old. The Seekonk Servic Excellent service, clean facility, and very polite staff. Winning combination! My CRV has over 120,000 miles and is 7 years old. The Seekonk Service Department has kept my CRV problem-free. Karen Ragland - Fall River More

Helpful 0

Report | Print

visit for oil change Took car in for oil change. Was surprised that car was checked for body condition, but the explanation of why was well presented. More service was s Took car in for oil change. Was surprised that car was checked for body condition, but the explanation of why was well presented. More service was suggested as being needed and was done. Mentioned I had a time constraint and felt that it was nicely addressed. More

Helpful 1

Report | Print

The car I wanted...the experience that delighted! I went in with my 2013 Honda Odyssey (my second) for service. I was working with Tim and Malainne. AWESOME customer service skills. I had a sim I went in with my 2013 Honda Odyssey (my second) for service. I was working with Tim and Malainne. AWESOME customer service skills. I had a simple repair to make and they even brought me back to meet with Dennis (Awesome Honda Technician) and see the van on the lift. I had been wanting a 4x4 for many years...but with new babies I always stayed with mini vans for their ease of use. Since the babies are now kids, I figured I'd "kick the tires" of a Pilot (what I've really wanted) for the heck of it! First, I shot the breeze with the GM (Scott Birtles) and he was extremely low pressure and fun to talk with...it was clear that his primary interests are to provide a great customer experience and to build long lasting relationships. Then, I was checking out a 2013 Pilot and was fortunate enough to call upon Homero Lina to ask for a test drive. Homero was courteous, knowledgeable and extremely sincere. NO PRESSURE whatsoever. A complete joy to work with! Well, we know how this story ends up...I loved the Pilot and within a few hours I was the proud owner of a 2013 Honda Pilot from Herb Chambers Honda of Seekonk! Great work everyone! I am so glad that I found a dealership that I am actually excited to recommend. Looking forward to our continued relationship! Sincerely, Carrie Wells More

Helpful 1

Report | Print

We have been looking for a new to me vehicle. We found more than I hoped for at a price I could afford with Herb Chambers. Our Sales person, Chris Luiz, could not have been more helpful. There was absol more than I hoped for at a price I could afford with Herb Chambers. Our Sales person, Chris Luiz, could not have been more helpful. There was absolutely no pressure. When he recognized we wanted to discuss our options he excused himself to give us privacy. He came in on his day off to be sure all of our paperwork and registration was ready for us and walked us over to Mellaine for an inspection sticker and check on a minor problem encountered between picking up the car and getting the sticker. They even washed the car after servicing. I would recommend Chris to anyone who wants a no pressure experience with a knowledgeable sales rep. More

Helpful 1

Report | Print

Love this dealership, love my Civic Hybrid. I cant wait for my next Honda one day problem is how to decide which car to actually get for my next Honda one day problem is how to decide which car to actually get More

Helpful 0

Report | Print