Mahamadou Toure | Page 14

I have bought multiple cars from this dealership and everyone has always been awesome. From sales to finance to service. I had not planned on trading in my pathfinder but it worked out fine. I love my r everyone has always been awesome. From sales to finance to service. I had not planned on trading in my pathfinder but it worked out fine. I love my rogue sport. More

by DRAGONFLI0728 Verified Customer Verified Customer

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BUYER BEWARE! This is the worst dealership!! They advertised & quoted me, in writing, a price of $15,795 for a used car, and told me to come in and make the deal. By the time I drove there they raise advertised & quoted me, in writing, a price of $15,795 for a used car, and told me to come in and make the deal. By the time I drove there they raised the price $2,000, to $17,795. When I confronted them with the written quote and advertised price from only hours earlier they told me they could not sell it for $15,795, as they had advertised and as their internet sales manager Joseph Fakhori, quoted me in writing! Do not waste your time with them!!! Shady business practices I can not believe Nissan supports them. All their reviews on Facebook are horrible, this bait and switch is apparently standard operating procedures for them! PLEASE FEEL FREE TO SHARE! More

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Good Sales people. The quality of the work done after sales it not that promising. They agreed to get a sunroof installed to my rogue and it looks like a unprofessional third grade quality. Doesn't expec sales it not that promising. They agreed to get a sunroof installed to my rogue and it looks like a unprofessional third grade quality. Doesn't expect from a 1st grade dealership. More

by Costumer Verified Customer Verified Customer

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Staff was friendly and very helpful to all my needs. Thanks Muhammad and Mr. Evans for your assistance in the purchase of my 2021 Nissan Rogue. Thanks Muhammad and Mr. Evans for your assistance in the purchase of my 2021 Nissan Rogue. More

by sidbradley67 Verified Customer Verified Customer

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Horrible experience. Good prices, but sales team couldn’t have been less helpful. I did more work than they did to buy this car. It’s like they had no interest in selling me the car I came to get. If you ha have been less helpful. I did more work than they did to buy this car. It’s like they had no interest in selling me the car I came to get. If you have a choice, go elsewhere. Trust me. More

by Runningman Verified Customer Verified Customer

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Service advisor was courteous and pleasant to work with. Came talked to me as soon as I pulled up in the service lane. Great job Came talked to me as soon as I pulled up in the service lane. Great job More

by GMESCOBAR62 Verified Customer Verified Customer

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Mahamadou Toure was great, initially went in to get a used vehicle.. Left with a 2020. SMH..Great salesperson thanks Mr. Mahamadou for your help before and after purchase used vehicle.. Left with a 2020. SMH..Great salesperson thanks Mr. Mahamadou for your help before and after purchase More

by LANDREDMILLER Verified Customer Verified Customer

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Our initial experience wasn’t good. We had set an appointment to look at a car and when we arrived we were told that unless we were there there to purchase a car we could not be helped. After being c appointment to look at a car and when we arrived we were told that unless we were there there to purchase a car we could not be helped. After being convinced to come back for a test drive, the experience wasn’t much better. First, we were discouraged from purchasing the one one car we were there to see so we could “upgrade to a brand new vehicle “. Once we made it clear that we were only interested in the one vehicle that we had researched, then it got really, really gross. The traditional, old school sales tactics came out and we were really pretty stunned that in this day and age that this still goes on. From the sales guy to the finance guy. It was awful. We never, ever will go back. The schadenfreude going on there was just disturbing. I hope you hear this feedback. Mahamadou was okay, not great. His manager and the finance person Charles “the Bull”, would be where I would start I I owned this franchise. There also seems to be a major disconnect between your sales department and auto repair department. Another major customer service failure happened to the point we were wondering if maybe we had a blooper reel going for us. Again, not sure if it is just this dealership or all Nissan dealerships, but I so regret buying this car. More

by Eredsox09 Verified Customer Verified Customer

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Great people to work with. Above and beyond. They worked very hard to get the best financing possible to suit my needs. Will come back again. very hard to get the best financing possible to suit my needs. Will come back again. More

by eeammons55 Verified Customer Verified Customer

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I have been with Rocking Nissan of Richmond for two years. I was recommended by my sister who has been there for over 10yrs. and I have failed to be disappointed by any employee who has helped me. years. I was recommended by my sister who has been there for over 10yrs. and I have failed to be disappointed by any employee who has helped me. Thanks. More

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