Maggie Matir | Page 110
Service Advisor
Eastchester Chrysler Jeep Dodge Ram
4007 Boston Rd
Bronx, NY 10466
1,105 Reviews
Write a Review1105 Reviews of Maggie Matir
April 28, 2018
Extremely helpful and friend staff! Getting my Jeep serviced for recall was extremely pleasant. The staff were very friendly and welcoming. My service adviser Maggie was extremely help Getting my Jeep serviced for recall was extremely pleasant. The staff were very friendly and welcoming. My service adviser Maggie was extremely helpful to me from the morning to after hours. She went out of her way even after her shift was over to make sure I was taken care of! More
April 25, 2018
Excellent Great staff and clean facility. Very professional, polite and works with you under any circumstances. Highly recommend to anyone looking to service th Great staff and clean facility. Very professional, polite and works with you under any circumstances. Highly recommend to anyone looking to service their next vehicle. More
April 20, 2018
Great Staff was very professional and friendly. Took care of my vehicles needs promptly and with full knowledge. The rep assisting me was dedicated to solvi Staff was very professional and friendly. Took care of my vehicles needs promptly and with full knowledge. The rep assisting me was dedicated to solving any issues I had and made sure I was well informed. More
April 20, 2018
The terrible customer service The worst customer service team in the try state, the service department closed and never notified me on when my car was ready, I called 4 times duri The worst customer service team in the try state, the service department closed and never notified me on when my car was ready, I called 4 times during the day and they always told me we will call you when your car is ready, I had to basically steal my car back in order to get home. I email the manager frank and never got a response or a apology, on them closing without giving me my car back. they even left something loose under the car I went back the next day and the girl at the service desk said there mechanics don't make mistakes and they weren't going to fix it. I had to go to another dealership to get the problem fix. More
Other Employees Tagged: Yasmin Henry
April 19, 2018
Service The service is so much better than before. I was accomadated with a rental vehicle and my car was fixed the first time and management took care of eve The service is so much better than before. I was accomadated with a rental vehicle and my car was fixed the first time and management took care of everything. More
Other Employees Tagged: Frank Perez , Rob Aristy
April 18, 2018
Love Eastchester Chrysler Jeep Dodge Ram I love the professional service I receive every time I schedule a service appointment with Eastchester Chrysler Jeep Dodge Ram. Maggie was very throu I love the professional service I receive every time I schedule a service appointment with Eastchester Chrysler Jeep Dodge Ram. Maggie was very through and did not rush through explaining the service options and standard service procedures concisely. She is very pleasant, and welcomed me with warm gentle customer service pleasantry. More
April 16, 2018
Not Pleasant! My overall experience at this service center was not pleasant! The service advisors don't acknowledge you until a mechanic brings you to them! I had a My overall experience at this service center was not pleasant! The service advisors don't acknowledge you until a mechanic brings you to them! I had an appointment to bring my car in and when i arrived the advisors had no record of my appointment! The wait time was over an hour, just to pick up my car after it was already repaired. During the time it was being serviced i was contacted one time and never again! I had to call and text daily just to be met with voice mails and no returned calls. I had to physically show up in person just to get the status of my car, to have to come back the following day to finally pick it up! More
April 11, 2018
customer service, advisor and receptionist relationship. from telephone service to my arrival for service attendants were kind and directed me to proper stations to preform work to be done. I am Bronx reside from telephone service to my arrival for service attendants were kind and directed me to proper stations to preform work to be done. I am Bronx resident and highly recommend this establishment. Many special thanks to Maggie my service advisor who kept me well informed More
April 11, 2018
Sservice Car was fixed in one day. Maggie had Dante drive with me to get to the bottom of my concern. Great cuatomer service, will come back! Car was fixed in one day. Maggie had Dante drive with me to get to the bottom of my concern. Great cuatomer service, will come back! More
April 09, 2018
Fantastic Service and Support Timely, efficient and professional service. Very pleased with my experience. Thank you guys so much for all your help! Maggie was very helpful and pro Timely, efficient and professional service. Very pleased with my experience. Thank you guys so much for all your help! Maggie was very helpful and provided timely and informative updates. More