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Madeline Familette

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Madeline Familette

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Madeline Familette | Page 2

Service Advisor

Huston Chrysler Dodge Jeep RAM

1600 US Hwy 27 S
Avon Park, FL 33825

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4.8

45 Reviews

Overview Reviews (45) Inventory (146)

4.8

45 Reviews

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45 Reviews of Madeline Familette

May 23, 2024

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Maddie deserves employee of the year, for the next 10 years at minimum. Amazing every time. years at minimum. Amazing every time. More

by none23

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Recommend Dealer

Yes

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May 24, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review! We truly appreciate your feedback and your kind words about Maddie. We're thrilled to hear that she provided amazing service consistently. We look forward to serving you again in the future at Huston Chrysler Dodge Jeep RAM! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 23, 2024

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Great knowledgeable staff, quick service by the experts. Happy to be part of this dealership Happy to be part of this dealership More

by jghandour17

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Recommend Dealer

Yes

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May 24, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review! We are thrilled to hear about your positive experience with our knowledgeable staff and quick service. We appreciate you choosing Huston Chrysler Dodge Jeep RAM, and we look forward to assisting you again in the future. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 22, 2024

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Quality service, pricing is high, waiting room is comfortable with free snacks. Service took a bit longer than quoted, but, was kept up to date on a regular basis. comfortable with free snacks. Service took a bit longer than quoted, but, was kept up to date on a regular basis. More

by wgmills1245

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Recommend Dealer

Yes

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May 23, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback. We appreciate your detailed review. We are glad to hear that you found our waiting room comfortable and enjoyed the complimentary snacks. We understand the importance of pricing and strive to provide value for the quality service we offer. We will continue to work on our process to help improve wait times. If you have any further concerns or feedback, please feel free to reach out to us directly. Thank you for choosing Huston Chrysler Dodge Jeep RAM. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 22, 2024

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Excellent customer service. Worked me right in on a Saturday without any issues. Keep me updated Worked me right in on a Saturday without any issues. Keep me updated More

by SKYLARKFLA

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Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez

Helpful 0

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May 23, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the positive review! We are thrilled to hear about your excellent experience with our customer service team at Huston Chrysler Dodge Jeep RAM. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 20, 2024

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Arturo was very helpful and explained all repairs thoroughly. He was very professional and made me feel confident in the dealerships diagnosis. thoroughly. He was very professional and made me feel confident in the dealerships diagnosis. More

by tannersbiz

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Rob Boggess , Gary Worden is and has always been a huge asset to the service department. He is the main reason I come to this dealership.

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May 22, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review! We are thrilled to hear about the exceptional service you received from our team. We are glad that Arturo provided a thorough explanation of the repairs and made you feel confident in our dealership's diagnosis. We appreciate your business and look forward to serving you again in the future. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 17, 2024

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I was met with a great smile and courtesy. She answered my questions regarding what I needed to have done.. very polite. She answered my questions regarding what I needed to have done.. very polite. More

by kpnfit

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Rob Boggess

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May 21, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the fantastic review! We are thrilled to hear that you had a positive experience with us at Huston Chrysler Dodge Jeep RAM. Our team is always here to assist you with a smile and provide the best service possible. We look forward to welcoming you back in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 16, 2024

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Great job and service. would go back again .very professional people.ultimate professionals who made sure my needs were taken care of. would go back again .very professional people.ultimate professionals who made sure my needs were taken care of. More

by drheck

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Recommend Dealer

Yes

Helpful 0

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May 20, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words and 5-star review of Huston Chrysler Dodge Jeep RAM! We are thrilled to hear that you had a great experience with our team and that your needs were met professionally. We look forward to welcoming you back again in the future. Drive safely! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 15, 2024

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I had to wait for 2hours for a 5 minute job. You guys were not that busy. I will probably go somewhere else for work on my van. You can not even change my oil because you won’t drive my van with You guys were not that busy. I will probably go somewhere else for work on my van. You can not even change my oil because you won’t drive my van without the the driver seat. More

by larryo51

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez

Helpful 0

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May 17, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback, Larry. Our team at Huston Chrysler Dodge Jeep RAM is committed to providing efficient and timely service. We value your business and would like the opportunity to address your concerns. Please reach out to us so we can make things right for you. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 09, 2024

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Wasn’t notified when work was completed, stopped on our way passing by the shop. way passing by the shop. More

by bevjayflorida10

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Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez

Helpful 0

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May 14, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback. We appreciate your visit to Huston Chrysler Dodge Jeep RAM and bringing this to our attention. We always aim for top-tier service and will work on improving our communication moving forward. If you have any further concerns, please don't hesitate to reach out to us directly. We value your business and hope to see you again soon. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 06, 2024

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Employee Rating

Excellent service and Arturo is the best ! !! Will go back there often and always !!! Good !! !! Will go back there often and always !!! Good !! More

by dietz2cell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez , Ariana Patterson

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May 09, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your 5-star review! We are thrilled to hear that you had an excellent experience with Arturo. We truly appreciate your kind words and your loyalty. Looking forward to welcoming you back to Huston Chrysler Dodge Jeep RAM again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

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