Madeline Familette
Madeline Familette at Huston Chrysler Dodge Jeep RAM
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Madeline Familette

Service Advisor

Huston Chrysler Dodge Jeep RAM

1600 US Hwy 27 S
Avon Park, FL 33825

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of Madeline Familette

May 22, 2024

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Excellent customer service. Worked me right in on a Saturday without any issues. Keep me updated More

by SKYLARKFLA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arturo Chavez

May 22, 2024

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Quality service, pricing is high, waiting room is comfortable with free snacks. Service took a bit longer than quoted, but, was kept up to date on a regular basis. More

by wgmills1245
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Recommend Dealer
Yes

May 20, 2024

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Arturo was very helpful and explained all repairs thoroughly. He was very professional and made me feel confident in the dealerships diagnosis. More

by tannersbiz
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Recommend Dealer
Yes

Other Employees Tagged: Arturo Chavez, Rob Boggess , Gary Worden is and has always been a huge asset to the service department. He is the main reason I come to this dealership.

May 22, 2024

Huston Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review! We are thrilled to hear about the exceptional service you received from our team. We are glad that Arturo provided a thorough explanation of the repairs and made you feel confident in our dealership's diagnosis. We appreciate your business and look forward to serving you again in the future. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 17, 2024

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I was met with a great smile and courtesy. She answered my questions regarding what I needed to have done.. very polite. More

by kpnfit
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Recommend Dealer
Yes

Other Employees Tagged: Arturo Chavez, Rob Boggess

May 21, 2024

Huston Chrysler Dodge Jeep RAM responded

Thank you for the fantastic review! We are thrilled to hear that you had a positive experience with us at Huston Chrysler Dodge Jeep RAM. Our team is always here to assist you with a smile and provide the best service possible. We look forward to welcoming you back in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 16, 2024

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Great job and service. would go back again .very professional people.ultimate professionals who made sure my needs were taken care of. More

by drheck
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Recommend Dealer
Yes
May 20, 2024

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words and 5-star review of Huston Chrysler Dodge Jeep RAM! We are thrilled to hear that you had a great experience with our team and that your needs were met professionally. We look forward to welcoming you back again in the future. Drive safely! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 15, 2024

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I had to wait for 2hours for a 5 minute job. You guys were not that busy. I will probably go somewhere else for work on my van. You can not even change my oil because you won’t drive my van with More

by larryo51
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Recommend Dealer
Yes

Other Employees Tagged: Arturo Chavez

May 17, 2024

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback, Larry. Our team at Huston Chrysler Dodge Jeep RAM is committed to providing efficient and timely service. We value your business and would like the opportunity to address your concerns. Please reach out to us so we can make things right for you. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 09, 2024

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Wasn’t notified when work was completed, stopped on our way passing by the shop. More

by bevjayflorida10
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Recommend Dealer
Yes

Other Employees Tagged: Arturo Chavez

May 14, 2024

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback. We appreciate your visit to Huston Chrysler Dodge Jeep RAM and bringing this to our attention. We always aim for top-tier service and will work on improving our communication moving forward. If you have any further concerns, please don't hesitate to reach out to us directly. We value your business and hope to see you again soon. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 06, 2024

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Excellent service and Arturo is the best ! !! Will go back there often and always !!! Good !! More

by dietz2cell
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Recommend Dealer
Yes

Other Employees Tagged: Arturo Chavez , Ariana Patterson

May 09, 2024

Huston Chrysler Dodge Jeep RAM responded

Thank you for your 5-star review! We are thrilled to hear that you had an excellent experience with Arturo. We truly appreciate your kind words and your loyalty. Looking forward to welcoming you back to Huston Chrysler Dodge Jeep RAM again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 06, 2024

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I appreciate the quick response to my call about needing service on my Jeep Cherokee. More

by amccardle2017
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Recommend Dealer
Yes

Other Employees Tagged: Arturo Chavez

May 09, 2024

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our service team. Providing timely and efficient service is always our top priority. We look forward to assisting you with any future needs you may have for your Jeep Cherokee. Drive safely! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

May 01, 2024

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Took a bit long. Why make an appointment? But the staff was mostly friendly. The new girls was very friendly. The other one didn't even say hello. Just my two cen More

by ccm050
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arturo Chavez , Ariana Patterson

May 06, 2024

Huston Chrysler Dodge Jeep RAM responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

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