127 Reviews
Write a ReviewDealership Experience
7 yrs, 7 mos
Industry Experience
7 yrs, 7 mos
127 Reviews of Mackenzie Hansen
February 23, 2018
Mackenzie Hansen was very helpful and a great car salesman Mackenzie Hansen did a great job and I would recommend this dealership to other buyers Thank You great place to shop for a vehicle was very pleased wi Mackenzie Hansen did a great job and I would recommend this dealership to other buyers Thank You great place to shop for a vehicle was very pleased with everyone all was very friendly More
February 23, 2018
It was an amazing experience!! FANTASTIC !! They were all wonderful. They treated us very fairly. Extremely knowledgeable. Staff was over the top helpful. We traveled 3 hours just t FANTASTIC !! They were all wonderful. They treated us very fairly. Extremely knowledgeable. Staff was over the top helpful. We traveled 3 hours just to buy here! Mackenzie made sure that every detail was handled efficiently, and worked tirelessly to handle every detail. Not to mention the fact that he was so courteous and sweet, it would be impossible to want to work with any other dealership after working with him. Cecil was extremely knowledgeable and went over every feature of the truck, and never rushed. Very thorough..... And last but not least, Amaaad completed our purchase, and made us feel like we were the only customer in the showroom, and like he had known us for years. Top knotch!!!! This is the kind of customer service that keeps customers coming back again and again. Buying here was not only a good decision, but a great experience. Love, love, love these guys!!!!! Keep up the good work. You set a high standard for other dealerships to live up to!!!! More
Other Employees Tagged: Cecil Ball , Majdi Awad
January 23, 2018
Most pleasant experience!!! Mackenzie was very pleasant, polite, and professional. He worked diligently with Shane to get us the best deal possible. We would highly recommend t Mackenzie was very pleasant, polite, and professional. He worked diligently with Shane to get us the best deal possible. We would highly recommend this dealership to family and friends. More
Other Employees Tagged: Shane Little
January 12, 2018
Dodge Ram Mackenzie was a pleasure to work with. Very mature to be his real age. I would recommend Mackenzie to a friend. I was hoping to get a better deal tha Mackenzie was a pleasure to work with. Very mature to be his real age. I would recommend Mackenzie to a friend. I was hoping to get a better deal than I did. More
January 02, 2018
Patient and Helpful I needed a reliable vehicle, as I am a new mom. However, I have a semi recent bankruptcy and was still upside down on the vehicle I had. Mackenzie, P I needed a reliable vehicle, as I am a new mom. However, I have a semi recent bankruptcy and was still upside down on the vehicle I had. Mackenzie, Pete, and Shane worked hard to find a vehicle that would fit the bill and would work, financing wise. They we're patient and diligent in this endeavor and always kind, positive, and understanding to the situation. It did take some time, but they found a great, reliable, super safe vehicle that should last us a long time. Thank you so much! More
Other Employees Tagged: Pete Clay , Shane Little
December 17, 2017
Pleasant, Professional Experience We were looking for a nearly new vehicle and located a candidate vehicle at Lenoir City Ford. Our first encounter with sales personnel was with MacKe We were looking for a nearly new vehicle and located a candidate vehicle at Lenoir City Ford. Our first encounter with sales personnel was with MacKenzie Hansen. We found him to be very knowledgeable about the vehicle, professional and low pressure. Our next encounter with sales was with Lisa Bunch-Myers. She was also very knowledgeable and professional. At no point did we feel we were under high pressure to purchase the vehicle, but rather every question we had was answered promptly and accurately. MacKenzie was particularly knowledgeable of the cars complex electronics package. The Internet Manager, Sonny Wolfenbarger went out of his was to introduce himself and make sure all of our questions were answered. At the end of the process I felt that were able to make what I consider an educated decision to purchase the vehicle at a very fair price. I also noticed a Folds of Honor decal on the front door, which I hope means that they support this fine charitable organization that provides post-secondary scholarships to children of military men and women who have been killed or disabled in the line of duty. I rate our experience at Lenoir City Ford a solid A+. More
Other Employees Tagged: Sonny Wolfenbarger , Lisa Bunch-Myers
November 21, 2017
Amazing service! I love this place! Lenior City Ford helped us tremendously when choosing and buying the car we wanted and that was best for us! We love this place! I love this place! Lenior City Ford helped us tremendously when choosing and buying the car we wanted and that was best for us! We love this place! More
Other Employees Tagged: Majdi Awad, Lisa Bunch-Myers, Shane Little, Ben Reel