121 Reviews
Write a ReviewDealership Experience
7 yrs, 6 mos
Industry Experience
7 yrs, 6 mos
121 Reviews of Mackenzie Hansen
April 10, 2024
Lenoir City Ford sold me a very good car for my granddaughter ! Every one was super nice and super helpful! Not once did I feel like I was being tricked or lied to as I have felt like with other de granddaughter ! Every one was super nice and super helpful! Not once did I feel like I was being tricked or lied to as I have felt like with other dealerships in this area! The sales people are courteous and actually NICE to each other as I have experienced really “cut throat “ dealerships in this area! I will definitely deal with the good people at Lenoir City Ford the next time I need to purchase a reliable vehicle for a grandchild! Many thanks to Lenoir City Ford! More
Other Employees Tagged: Pete Clay, Glenn Wood
April 09, 2024
The best dealer ship I've ever done business with. Sales where top notch. Everyone was very helpful and friendly Sales where top notch. Everyone was very helpful and friendly More
Other Employees Tagged: Pete Clay, Brittanie McKee, Charles Algieri-McCarthy
April 03, 2024
Cecil Ball was amazing! !!! He spent the time to help us figure out all the options of our new Lincoln. He was kind and extremely helpful. Lenoir City Ford is the BEST. W !!! He spent the time to help us figure out all the options of our new Lincoln. He was kind and extremely helpful. Lenoir City Ford is the BEST. We highly recommend Lenoir City Ford AND Cecil Ball!!! Thank You!!!! More
Other Employees Tagged: Cecil Ball
March 17, 2024
Amazing experience! Thank you David Bentley for everything you did to get us in the Expedition Timberline! She is a beauty!!! Thank you David Bentley for everything you did to get us in the Expedition Timberline! She is a beauty!!! More
Other Employees Tagged: David Bentley, Chris Kleman
March 08, 2024
Everyone was kind and explained everything and the reasons why. My salesman, Pete went above and beyond to help me and I’m so grateful for his kindness, commitment and communication all along the way. reasons why. My salesman, Pete went above and beyond to help me and I’m so grateful for his kindness, commitment and communication all along the way. More
Other Employees Tagged: Pete Clay, Chris Kleman
March 05, 2024
Good experience. Was aggravated that they took the money upfront before I saw the truck and knew I was paying for it but didn’t have the title ready for me. Otherwise Was aggravated that they took the money upfront before I saw the truck and knew I was paying for it but didn’t have the title ready for me. Otherwise a good group of people and nice dealership. Courtney is a good hire for y’all, take care of her because she made all of it happen. I almost walked away. More
Other Employees Tagged: Courtney Hidalgo
February 29, 2024
I was very impressed with the personal attention and customer care provided during this process. Above and beyond what I expected; meaning I stopped expecting this kind of service from a dealer. Wow wha customer care provided during this process. Above and beyond what I expected; meaning I stopped expecting this kind of service from a dealer. Wow what a great Surprise!!! Great folks...bkb More
Other Employees Tagged: Newman Brandon , Daniel Marshall
February 21, 2024
Everyone was very courteous and professional. Newman took time to explain details about the pricing of this particular vehicle. Third vehicle I have bought there in the last 14 months. Newman took time to explain details about the pricing of this particular vehicle. Third vehicle I have bought there in the last 14 months. More
Other Employees Tagged: Newman Brandon, Charles Algieri-McCarthy , Daniel Marshall
February 13, 2024
Everyone here was really great helped me get into something that had everything I wanted and helped me get approved and financed and out the door fast! Would highly recommend! Thanks for helping you something that had everything I wanted and helped me get approved and financed and out the door fast! Would highly recommend! Thanks for helping you guys are awesome! More
Other Employees Tagged: Newman Brandon, Andrea Mejia , Daniel Marshall
February 06, 2024
Everyone involved in the purchase of my '22 Shelby GT500 was simply amazing!! This was hands down the best car purchasing experience I have ever had in my entire life. I never had to reach out for updates was simply amazing!! This was hands down the best car purchasing experience I have ever had in my entire life. I never had to reach out for updates at any time, because they would be reaching out to me ahead of time. Thank you for the awesome experience. More
Other Employees Tagged: Andrea Mejia, Chris Kleman