130 Reviews
Write a ReviewDealership Experience
7 yrs, 7 mos
Industry Experience
7 yrs, 7 mos
130 Reviews of Mackenzie Hansen
March 27, 2018
Car buying experience The entire staff at Lenoir City Ford was kind and helpful. They made our car buying process quick and easy. We will be return customers and will recom The entire staff at Lenoir City Ford was kind and helpful. They made our car buying process quick and easy. We will be return customers and will recommend them to our friends and family. More
Other Employees Tagged: Majdi Awad, Shane Little
March 27, 2018
Excellent Mackenzie was very attentive. He was patient and walked through the purchase process carefully. The finance dept was thorough and efficient, making su Mackenzie was very attentive. He was patient and walked through the purchase process carefully. The finance dept was thorough and efficient, making sure all points were covered. Thank you all. More
March 26, 2018
Awesome Experience I went in for a test drive and left with my new to me 2013 fusion. Loved everything about the experience. This being my first experience buying fr I went in for a test drive and left with my new to me 2013 fusion. Loved everything about the experience. This being my first experience buying from a dealership I was very apprehensive about the process but Mackenzie made it awesome. My next purchase will be from Lenior City Ford as well although it will be awhile for that to happen. More
March 26, 2018
Best car buying experience Mackenzie & Majdi made then entire process easy and we never felt pressured during the who process. Mackenzie personable and helpful. He went as far Mackenzie & Majdi made then entire process easy and we never felt pressured during the who process. Mackenzie personable and helpful. He went as far as sending us a video of a vehicle we wanted to look at before we got to the dealership. He had the vehicles out front that we wanted to look at. Would definitely buy from Mackenzie again.. More
Other Employees Tagged: Majdi Awad
March 22, 2018
Purchase F 150 I had to place a "Build to suit" order to get the color and options I wanted. The dealership told me it should take six to eight weeks for the build. I had to place a "Build to suit" order to get the color and options I wanted. The dealership told me it should take six to eight weeks for the build. It took twelve. Possible reason is the order was placed two weeks before Christmas. I was told Ford shuts down for a portion of the holidays to retool. Mackenzie did an outstanding job of working with me to fulfill the order and make sure I knew everything I needed to know about the vehicle upon delivery. Friendly helpful folks at LC Ford. More
Other Employees Tagged: Pete Clay , Majdi Awad
March 21, 2018
Mackenzie and Brent were really professional and a joy to wi Dealership was very helpful and willing to go above to help in all areas....I have purchases several vehicles from this dealership and will return... Dealership was very helpful and willing to go above to help in all areas....I have purchases several vehicles from this dealership and will return... More
Other Employees Tagged: Shane Little, Brent Stier
March 10, 2018
One of the best Me and my spouse had a wonderful experience today. Everyone was very nice and they helped us find my dream truck. If your looking for a new ride check Me and my spouse had a wonderful experience today. Everyone was very nice and they helped us find my dream truck. If your looking for a new ride check them out. More
Other Employees Tagged: Majdi Awad, Steven Ford
February 25, 2018
Great dealership, courteous salesperson Great salesperson in Mackenzie Hansen and overall sales process. We enjoyed our purchase process and the nice modern dealership. Vehicle sales perso Great salesperson in Mackenzie Hansen and overall sales process. We enjoyed our purchase process and the nice modern dealership. Vehicle sales person was well versed on vehicles we looked at. More
Other Employees Tagged: Majdi Awad
February 25, 2018
Enjoyable experience First time in purchasing a vehicle that it didn't take 6 hrs. Advised them of time schedule and they had signed, sealed and delivered in a few hours. First time in purchasing a vehicle that it didn't take 6 hrs. Advised them of time schedule and they had signed, sealed and delivered in a few hours. More
Other Employees Tagged: Majdi Awad
February 24, 2018
Good deal on a used car We found a car online that we were interested in seeing. Mackenzie with internet sales returned my emails quickly and was able to provide additional i We found a car online that we were interested in seeing. Mackenzie with internet sales returned my emails quickly and was able to provide additional info about the price. I was able to set up a time to visit the dealership all via email. When my husband and I arrived the car was already pulled out front and ready for us to test drive. We got a fair price for our older trade in which was nice. Mackenzie was willing to stay past closing time so we could take the car home that night. We got a good car for a good price and it was a relatively stress free experience. More