Luis Rondon | Page 14

Excellent Customer Service I have leased 2 vehicles from Danbury Hyundai, and both have been no pressure, pleasurable experiences. They are courteous, friendly, thorough and of I have leased 2 vehicles from Danbury Hyundai, and both have been no pressure, pleasurable experiences. They are courteous, friendly, thorough and offer special attention to the client's needs. They surpass customer expectations. I am and will continue to be a repeat customer! More

by fusionmuse Verified Customer Verified Customer

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Danbury Hyundai I was happy with the people that I worked with, and felt that the purchase experience was a pleasant one and that I was happy with the overall price p I was happy with the people that I worked with, and felt that the purchase experience was a pleasant one and that I was happy with the overall price paid. I feel that Louis did a very good job of showing me the car and the dealership. He was very pleasant to work with and knowledgeable. More

by curley Verified Customer Verified Customer

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We Took Home 2 Cars! My husband and I went home with 2 new cars and a great deal. Luis took great care of us, listened to what our needs were and found us just the right My husband and I went home with 2 new cars and a great deal. Luis took great care of us, listened to what our needs were and found us just the right deal. Thank you! More

by annbielizna Verified Customer Verified Customer

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Great Experience The best car buying experience I've ever had! Everyone I spoke with was incredibly professional and transparent. I had been to several dealers prior The best car buying experience I've ever had! Everyone I spoke with was incredibly professional and transparent. I had been to several dealers prior to this, and Danbury Hyundai gave me the best value for my trade-in, and didn't play any games when it came to negotiating a fair price. More

by KEVIN.QUINLAN Verified Customer Verified Customer

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Great experience I had a great experience with Hyundai. The employees are all very friendly and helpful. They did their best to get the perfect car for me in my price I had a great experience with Hyundai. The employees are all very friendly and helpful. They did their best to get the perfect car for me in my price range and succeeded! Thank you so much! More

by JOCELYNE.KING Verified Customer Verified Customer

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Nice experience The staff are friendly, listened to what I wanted and were not pushy, the showroom is clean. Experience was very nice non stressful. Will recommend th The staff are friendly, listened to what I wanted and were not pushy, the showroom is clean. Experience was very nice non stressful. Will recommend this Dealer to friends and family. More

by SDHC50 Verified Customer Verified Customer

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Disappointing We've purchased 2 cars here previously and always have our service performed here and have almost always had very good results but this time was disap We've purchased 2 cars here previously and always have our service performed here and have almost always had very good results but this time was disappointing. Although we knew the exact model and features we were looking for (and did get the vehicle we came for) it was the lack of attention to detail that was most disappointing. No attempt was made to make an appointment to get the scratches and other imperfections repaired, although we did receive a "We Owe" document. No attempt has yet been made to locate my trade, although I asked since I know I left a garage door opener in it and possibly an EZPass. I have been contacted several times to try to obtain my title (the only copy I have still shows a lien) but rather than waiting for me to get another letter from HMFC and a new title from New York ($20) I am expected to come in and pay $65 and sign a lost title document. Previously, our salespeople actually drove the new car over the border to New York to get an inspection but that didn't happen this time either. I did appreciate the salesman explaining the "extended" warranty if we had the car serviced at Danbury Hyundai, and the Finance person explaining the benefits of the extended bumper to bumper warranty, but overall I remain very disappointed. I'm not even sure who my loan is through since the only credit checks run that day were from Capital One and WFDS; Hyundai Motor Finance does not appear to have run my credit despite the fact that I requested the 0.9%/60 months (or possibly the 2.9% for 72 months), which I assumed were through HMFC. Overall, this was a depressing purchase experience; nothing about it felt great or exciting or gave me the feeling that the sales team really cared about long term relationships. More

by TMSAUNDERS Verified Customer Verified Customer

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Satisfied with how they operate this dealer. As a new customer of Hyundai, I am very pleased of how well as was treated here, I felt like I own the place, Keep up the good work team Hyundai of Da As a new customer of Hyundai, I am very pleased of how well as was treated here, I felt like I own the place, Keep up the good work team Hyundai of Danbury. More

by JOSESAGASTUME1985 Verified Customer Verified Customer

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