Luis Rondon
Luis Rondon at Danbury Hyundai
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Luis Rondon

Sales Consultant

Danbury Hyundai

102 Federal Rd
Danbury, CT 06810

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4.5
138 Reviews
4.5

138 Reviews

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138 Reviews of Luis Rondon

July 25, 2023

Dealership Rating
Employee Rating

I wish I could give them 0. I saw a preowned car I liked and told him I would be there in about an hour. I got there and he brought the car around. Not only was the back all More

by Craig L
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jul 26, 2023

Danbury Hyundai responded

We apologize, but as Luis explained, we had just received the vehicle into inventory and, due to other deliveries and scheduled appointments, did not have time to get it detailed before you arrived. Our preference is to wait until vehicles are fully cleaned before showing them, but an exception was made since you were intent on seeing it. We hope you are able to find a vehicle to meet your needs soon.

Jul 26, 2023

Craig L responded

If you just sat looked at the car and sat in the car, you would have realized that the car should have had no human contact. You wasted my day by being lazy. No excuse. Terrible procedure.

Jul 26, 2023

Craig L responded

Intent on seeing it? They never told me it was not in seeable shape. STOP PASSING THE BUCK and own up to your neglegence.

Jul 26, 2023

Danbury Hyundai responded

We apologize, but as Luis explained, we had just received the vehicle into inventory and, due to deliveries and other scheduled appointments, did not have time to get it detailed before you arrived. While our policy is to wait until vehicles are fully cleaned before showing them, an exception was made since you were intent on seeing it. We hope you are able to find a vehicle to meet your needs soon.

Jul 26, 2023

Danbury Hyundai responded

We're sorry this vehicle did not meet your expectations.

July 13, 2023

Dealership Rating
Employee Rating

Clean dealership, friendly staff, excellent sales and finance people ; everyone made me feel comfortable and relaxed More

by ABarlowPA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Service manager and finance person

Jul 19, 2023

Danbury Hyundai responded

Thank-you!

July 07, 2023

Dealership Rating
Employee Rating

Luis Rondon has helped us purchase 6 vehicle's , he is the best of the best. We have been happy with all our purchases, Danbury Hyundai is the best to work with buying a car. More

by gursk12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 19, 2023

Danbury Hyundai responded

Thank-you!

June 28, 2023

Dealership Rating
Employee Rating

We had a great experience with Luis and company at Danbury Hyundai. We were taken care of from step one and they set me up with a fantastic car! More

by Fossman98
Sales Price Transparency
Recommend Dealer
Yes
Jul 05, 2023

Danbury Hyundai responded

Thank-you!

April 27, 2023

Dealership Rating
Employee Rating

I purchased day 2022 Hyundai Santa Fe back in July 2022. I just sold the vehicle and I’ve been trying to get a hold of the finance manager Dave or his assistant but have not been able to do so I’ve sent him More

by protege1
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dave Martinich , Casey Becker

Apr 27, 2023

Danbury Hyundai responded

Please send your contact information to us at customerservice@danburayuto.com and we will be happy to have our finance director contact you.

Apr 27, 2023

protege1 responded

As requested, I sent an email to the dealer with the subject of Finance Manager. Thank you

Apr 27, 2023

protege1 responded

Came back undeliverable, you gave me the incorrect information.

Apr 28, 2023

protege1 responded

It’s been several days already, and I still have not received any contact from this dealer

May 24, 2023

Danbury Hyundai responded

Sorry, typo in the original--customerservice@danburyauto.com

March 19, 2023

Dealership Rating
Employee Rating

I could not be happier with the service I received, particularly from our salesman Luis! More

by monalhogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Salmeri

Mar 29, 2023

Danbury Hyundai responded

Thank you!

March 19, 2023

Dealership Rating
Employee Rating

Understanding and efficient. My 4th Hyundai and would go back again. Thank you luiz R More

by Hoffie2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Rosario

Mar 29, 2023

Danbury Hyundai responded

Thank you!

March 15, 2023

Dealership Rating
Employee Rating

Luis Rondan was a pleasure to work with. Very knowledgeable, honest and patient with my shopping. I would definitely recommend him and Danbury Hyundai. More

by Linniebabes
Recommend Dealer
Yes
Mar 29, 2023

Danbury Hyundai responded

Thank you!

February 14, 2023

Dealership Rating
Employee Rating

I was very pleased with my experience. I felt no pressure from anyone, and got a very good deal. Luis was terrific. He spent a great deal of time with me, and showed me many of the cars be More

by Jimking2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2023

Danbury Hyundai responded

Thank-you!

November 16, 2022

Dealership Rating
Employee Rating

Excellent from beginning to end. Everyone and everything was top notch. Very satisfied. Highly recommended More

by Yq1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Brandi, Anthony Petruzziello

Nov 25, 2022

Danbury Hyundai responded

Thank you!

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