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Luis Rivera
Refer Me
288 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
9 yrs, 4 mos
Industry Experience
28 yrs, 1 mo
Specialties & Trainings
Se habla Español
288 Reviews
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288 Reviews of Luis Rivera
August 20, 2024
Friendly environment. The wait time was not long. Easy to make appointment online. Definitely will be back. The wait time was not long. Easy to make appointment online. Definitely will be back. More
by dchez222
Verified CustomerOther Employees Tagged: Chris Freibauer , Amanda
August 11, 2024
Every time I have a problem they are always going above and beyond to solve my situation Every time I was going for a new vehicle I always got a good deal. They really care about each clients. and beyond to solve my situation Every time I was going for a new vehicle I always got a good deal. They really care about each clients. More
by Bramey
Other Employees Tagged: Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
August 10, 2024
I have been going to Ray Chevrolet for 12 years, and they always treat me good. Couldn’t ask for better service. always treat me good. Couldn’t ask for better service. More
by Tamie
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
August 09, 2024
Ray always provides excellent service and information about any issues with my vehicle. Above and beyond. about any issues with my vehicle. Above and beyond. More
by Jason.annesser
Other Employees Tagged: Kyle Miller, Liz Frohling
August 08, 2024
Thank you Chevy of Fox Lake, your team is always kind and courteous. I will always be a customer. courteous. I will always be a customer. More
by CARLOBROO
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
July 31, 2024
I have had a Chevrolet Cruze 2015 from these guys since it was new. It still runs with minimal problems today. I took my Equinox for an oil change and it was still covered under warranty. Many of the servi it was new. It still runs with minimal problems today. I took my Equinox for an oil change and it was still covered under warranty. Many of the service people I have seen for years are still there, which impresses me. More
by Jay12
Other Employees Tagged: Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
July 27, 2024
They are always polite and friendly when I visit to have my car serviced. The work is completed professionally and promptly. I hate their parking lot! my car serviced. The work is completed professionally and promptly. I hate their parking lot! More
by gmiskanis88
Other Employees Tagged: Ryan Borke, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
July 26, 2024
15 word minimum is ridiculous I will never do a bother review bla bla bla review bla bla bla More
by TODDJAHNS
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
July 21, 2024
Hugo was wonderful to work with. We knew what we wanted, what we wanted for our trade in and Hugo made it happen. This is the best place anyone could possibly buy a car from. Always We knew what we wanted, what we wanted for our trade in and Hugo made it happen. This is the best place anyone could possibly buy a car from. Always smiling and friendly staff. More
by Rhondap1964
Other Employees Tagged: George Gigovski, Hugo Ayala, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
July 19, 2024
I really appreciate your service's. Chris my advisor is always great. Keep’s me updated thru my whole service process. He alway’s goes above and beyond. Couldn't be happier with your se Chris my advisor is always great. Keep’s me updated thru my whole service process. He alway’s goes above and beyond. Couldn't be happier with your service department. 10/10 service! More
by Gileseric65
Other Employees Tagged: Chris Freibauer
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