Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
8 yrs, 10 mos
Industry Experience
27 yrs, 7 mos
Specialties & Trainings
Se habla Español
240 Reviews
Write a Review240 Reviews of Luis Rivera
March 23, 2024
Everyone is amazing, very professional. But at the same time they all treat you as family. But at the same time they all treat you as family. More
Other Employees Tagged: George Gigovski, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke, Ray Scarpelli III
March 10, 2024
The service department at Ray Chevy always takes great care of our vehicles. Very easy to schedule service and always explained in detail. care of our vehicles. Very easy to schedule service and always explained in detail. More
Other Employees Tagged: John Lesniak, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
March 05, 2024
Always friendly and helpful. Top notch service every time. Very knowledgeable and are highly recommended . Top notch service every time. Very knowledgeable and are highly recommended . More
Other Employees Tagged: Chris Freibauer
February 26, 2024
Responsive to my needs. Process was reasonable in terms of overall timing. Paul was very personable. Process was reasonable in terms of overall timing. Paul was very personable. More
Other Employees Tagged: Paul McReynolds
February 25, 2024
Everyone is always very pleadant! They care about customer service and the good work they provide! They care about customer service and the good work they provide! More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
February 24, 2024
My experience was great as always. From walking in to walking out. Alway a great experience, From walking in to walking out. Alway a great experience, More
Other Employees Tagged: Kyle Miller, Chris Freibauer, TJ Burke
February 23, 2024
Getting my truck worked on was a breeze, Louie made my service experience a very enjoyable one! service experience a very enjoyable one! More
Other Employees Tagged: Liz Frohling