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Luis Navarrete
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Luis Navarrete | Page 34
Service Advisor
Culver City Chevrolet
6101 W Slauson Ave
Culver City, CA 90230
339 Reviews
Ready , willing and able.
Read moreDealership Experience
4 yrs, 3 mos
Industry Experience
19 yrs, 2 mos
Specialties & Trainings
certified technician
339 Reviews
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339 Reviews of Luis Navarrete
May 05, 2021
Great service in such short time great experience great location, and also they’re waiting area makes time fly they have some nice show cars by the seating area location, and also they’re waiting area makes time fly they have some nice show cars by the seating area More
by OPENPHOBIZ
Verified CustomerOther Employees Tagged: Kurt Johnson, Jordan Rathman, Ruben Barrera , Jose Gudiel, Michelle Montiel
Helpful 
May 02, 2021
Expensive and very slow service quoted me an hour for oil change waited for 2 hours and 40 min many employees not doing much but slow service would never go there again change waited for 2 hours and 40 min many employees not doing much but slow service would never go there again More
by MICHE2108
Other Employees Tagged: Jordan Rathman, Ruben Barrera , Jose Gudiel
May 02, 2021
My vehicle has a 5k mileage. Jordan failed to inform me over the phone that I have to pay for the servicing and the servicing is not covered by the warranty. So, Jordan mislead me and scheduled an appointm over the phone that I have to pay for the servicing and the servicing is not covered by the warranty. So, Jordan mislead me and scheduled an appointment under false pretense. When I arrived at service center, I was told by Jose, my warranty will be void if I don’t pay $500+ for the 2-year maintenance. I did not know this piece of information when I called for the appointment. Jose was indifferent while he was explaining all this. He even mentioned that “Nissani bothers” is no longer managing this dealership. However, he failed to recognize the issue that I was not informed. Jose exhibited “take it or leave it” kind of demeanor. He did little to nothing to accommodate me and provide an alternative solution. I don’t mind paying for the service. I take issue when business withhold key information and deceive their customers to make a quick bucks and take advantage. I will be happy to take my business somewhere else. I paid $85+tax for the oil change. More
by Md Osman
Other Employees Tagged: Jordan Rathman , Jose Gudiel
April 27, 2021
You are taking good care of my Camaro. It is under a goide warranty that had been fully satisfied by the dealership. The service department is easily accessible and you are open on Saturday. goide warranty that had been fully satisfied by the dealership. The service department is easily accessible and you are open on Saturday. More
by MARIANSPIVEY
Other Employees Tagged: Jordan Rathman, Ruben Barrera , Jose Gudiel
April 25, 2021
I approved a quote, which changed because Nissani staff picked incorrect parts: it then increased +10%. The original problem persists. Heartbreak. Disappointment. Buyer's remorse. picked incorrect parts: it then increased +10%. The original problem persists. Heartbreak. Disappointment. Buyer's remorse. More
by Abe Diaz
April 22, 2021
Really wonderful! Great service department and staff! The waiting area is nice and clean and also plenty of outdoor seating offered. Will use them as my go to! The waiting area is nice and clean and also plenty of outdoor seating offered. Will use them as my go to! More
by Kellvn55
April 21, 2021
I came in for a basic matinence service which end up costing me $403 that I don't believe was necessary for the extra stuff they quoted me, and not sure if they even did the work. I had to ask them do t costing me $403 that I don't believe was necessary for the extra stuff they quoted me, and not sure if they even did the work. I had to ask them do they put a sticker in the windshield to remind you of your next oil service because I wasn't given one. Which makes me question if they did anything to my car they said they did and if they just overcharged me because I'm a woman. I will not becoming back here or refer anyone to this place and if I have to pay to get my car checked elsewhere and find out they didn't replace the parts they charge me for and made me pay $286 in labor fees for a 1 hr job I will be sueing. More
by Mrs.mcdonald112
Other Employees Tagged: Jordan Rathman, Ruben Barrera , Jose Gudiel
April 08, 2021
Luis in the service drive has been awesome, very polite and customer service on point. I just have a small complaint about the prices here, should be a little more reasonable due to pandemic situation. and customer service on point. I just have a small complaint about the prices here, should be a little more reasonable due to pandemic situation. More
by sanchezzz
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