Louis Spaeth | Page 21

Had a great experience Have not used service yet. We like the new truck so far. We will be back at the delarship within 7 days to see yordan Have not used service yet. We like the new truck so far. We will be back at the delarship within 7 days to see yordan More

by HUEY958 Verified Customer Verified Customer

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In and Out Very Professional The crew and Sapphire at Carl Black was professional, attentive and had me in and out. I will definitely use them for years to come! The crew and Sapphire at Carl Black was professional, attentive and had me in and out. I will definitely use them for years to come! More

by WALKERPROPERTYSOLUTIONS Verified Customer Verified Customer

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Straightforward buying experience I recently purchased a vehicle from Carl Black Kennesaw. The negotiations and customer service were straight forward and easily understandable. The I recently purchased a vehicle from Carl Black Kennesaw. The negotiations and customer service were straight forward and easily understandable. The dealership worked with me to finalize the pricing and financing terms in a way that met my needs. More

by RONALD_DB Verified Customer Verified Customer

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It started out great The sales guy Alex was amazing. He did a great job and very knowledgeable about the suburban we purchased. Once his part was done, it took entirely to The sales guy Alex was amazing. He did a great job and very knowledgeable about the suburban we purchased. Once his part was done, it took entirely too long to get out of there. We got there at 4:30, test drove within 10 minutes and decided to buy it by 5:15. We did not leave the dealership in our new car until after 8pm. The finance part took 3 hours and it was very frustrating as there was hardly anyone there. The finance guy was nice but he was rude to my husband when we told him we didn’t need any extra warranties because my husband is a master mechanic. And the finance guy laughed at him and said, “not for these cars” well actually he builds chevy’s in our garage and has been trained at several dealerships. I am an insurance agent and told them I don’t need gal insurance, yet they kept pushing and saying we did need it. Then he called the sales manager in to tell us that we did need it. I do not appreciate being laughed at and treated like I don’t know what I want or not want. I have purchased 5 cars in the past decade and I’ve never been treated like this before. If I didn’t love the car, I would have walked out. I had already agreed to a sales price and a trade in price for my car- I was a paying customer and they were too pushy about extended warranty and gap insurance. I’m no idiot either. None of the negative reviews reflect the sales man Alex Mizelle as he really was the best part of the experience and the sole purpose we bought the car. More

by KSUTHERLAND420 Verified Customer Verified Customer

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Awesome very helpful They were wonderful in helping me find the exact car I was looking for. Their goal was not to sell but to make sure I was absolutely satisfied. Which They were wonderful in helping me find the exact car I was looking for. Their goal was not to sell but to make sure I was absolutely satisfied. Which I was!!!! I would recommend them to everyone! More

by CKCARL Verified Customer Verified Customer

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Final purchase from Carl Black Turned down an offer at another dealership because of a promise to beat their deal. Got to Carl Black and what was promised by a salesman was not met Turned down an offer at another dealership because of a promise to beat their deal. Got to Carl Black and what was promised by a salesman was not met which costed me money. After agreeing to a price that still wasn’t beating the previous dealership I had went to I asked for window tint as visors seeing as how they were on the truck I was trading in and the salesman told my self and my wife behind my back tha I needed to quit reading blogs on how to purchase vehicles and continued to get an attitude with my wife and I. After getting into the finance office I was under the assumption that the price was $49,120.00 because that’s what the salesman that I was dealing with sent me in a text only to find out that it had been raised to $49,500.00 after asking for the window tint. The sales man came into the finance office and got into a confrontation in front of the finance guy with me. These vehicles were purchased from Carl black after the horrible salesmanship but will also be or last as well as making all this know to friends and family. The salesman are too young and know little about professionalism. More

by MCCLUREB20 Verified Customer Verified Customer

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New car buy Always have great service out of Randy Erwin at Carl Black GMC. Randy is a straight shooter and works to get me a great deal. Always have great service out of Randy Erwin at Carl Black GMC. Randy is a straight shooter and works to get me a great deal. More

by SHEARINJ Verified Customer Verified Customer

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Purchase of 2018 Sierra 2500 HDHad a great experience workin Purchase of 2018 Sierra 2500 HD Had a great experience working with Rajea. I had a very specific truck that I wanted and cons of their large inventor Purchase of 2018 Sierra 2500 HD Had a great experience working with Rajea. I had a very specific truck that I wanted and cons of their large inventory I was able to find exactly what I wanted. I’m very pleased with my choice. More

by TCGANTT Verified Customer Verified Customer

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Gave me a deal I was comfortable with The staff were great and worked very hard to get me to where I felt comfortable with the monthly payment. My salesperson was Austin Starking and for h The staff were great and worked very hard to get me to where I felt comfortable with the monthly payment. My salesperson was Austin Starking and for he was very accommodating. He was very knowledgeable and if he wasn’t sure of an answer he doubled check to make sure I was not misled in any way. I came back with a very small issue with my truck and he is working with me to resolve it. More

by LBUFFOLINO53 Verified Customer Verified Customer

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Great experience! Another great experience. Friends and family have purchased or leased over 25 vehicles since 1991. Thank you!! Enjoyed working with Keith and Loui Another great experience. Friends and family have purchased or leased over 25 vehicles since 1991. Thank you!! Enjoyed working with Keith and Louis. Will be back next year for trade on Buick Envision. More

by wb0 Verified Customer Verified Customer

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