Louis Spaeth

Dishonest, add ridiculous charges on to the bill of sale such as “Carl Black Cares” package for $3000 and “Assurant RA Maint” for another $500. They will NOT REMOVE these charges! So they are making an extr such as “Carl Black Cares” package for $3000 and “Assurant RA Maint” for another $500. They will NOT REMOVE these charges! So they are making an extra $3500 in clear profit on top of the price of the vehicle that you get NOTHING for! Why would anyone pay those ridiculous fees?? Go to any other dealer than Carl Black! More

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Recently purchased Brand New 2023 Tahoe on 9/8/2022; Truck was drive able for 1 week before it went into the shop. Please note, our vehicle is still in the shop till this day and don't know when the par Truck was drive able for 1 week before it went into the shop. Please note, our vehicle is still in the shop till this day and don't know when the part will arrive. We were told that is was the sensor and someone else told us that it is the injector pipe that needs to be replaced. We spoken to Louis Spaeth (sales manager) and he advised us to trade the vehicle in. They wouldn't do an even trade and tried to charge us even more for the vehicle. They blotched (sales agent-Jennifer) our paperwork. All we want is for the dealership to do us right and fix the brand new vehicle with no miles and/or buy the vehicle back at no cost to us. More

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Our “go to” team for anything automotive. We simply can’t say enough with how pleased we are through eight vehicle acquisitions, and the exceptionally solid and personal maintenance service. Alex Garc can’t say enough with how pleased we are through eight vehicle acquisitions, and the exceptionally solid and personal maintenance service. Alex Garcia was our recent salesman and I’ve NEVER HAD A BETTER SALES TRANSACTION EXPERIENCE ANYWHERE. Alex was recommended by Matt Gill in the Service Department who is another stalwart representative for Carl Black. We are totally hooked on Carl Black and proud to be so. More

by RPWGA Verified Customer Verified Customer

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Very friendly and knowledgeable. Would buy another vehicle from this dealership. Overall a good experience. A little pushy on the extended warranty part of the deal. vehicle from this dealership. Overall a good experience. A little pushy on the extended warranty part of the deal. More

by MCDOUTHIT Verified Customer Verified Customer

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Clean and efficient dealership, not pushy, listening to the customer and understanding their needs and budget. Staff was extremely friendly, even if they weren’t working with you on your deal. I bought a G the customer and understanding their needs and budget. Staff was extremely friendly, even if they weren’t working with you on your deal. I bought a GMC Acadia More

by EDWARDSHOOK Verified Customer Verified Customer

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All around AWESOME experience!My salesman was Stephen All around AWESOME experience! My salesman was Stephen DeCastro and the finance/paperwork guy was Jeff. They were both friendly, helpful and profess All around AWESOME experience! My salesman was Stephen DeCastro and the finance/paperwork guy was Jeff. They were both friendly, helpful and professional and will both be referred to friends and will be sought out by my family and myself in the future 😁🥂I LOVE MY NEW 2021 GMC ACADIA DENALI!!!♥️ More

by VICKYLAWRENCE Verified Customer Verified Customer

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The make was GMC Terrain. The sales associate was very knowledgeable. I couldn’t put the model below so here’s my survey. Thanks Carol knowledgeable. I couldn’t put the model below so here’s my survey. Thanks Carol More

by JOHNSON6470 Verified Customer Verified Customer

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Great experience on my 3 car in 8 years. Your company as always been a friendly , fair pricing, and unbelievable service department each time. See you on my next purchase!! Thx again always been a friendly , fair pricing, and unbelievable service department each time. See you on my next purchase!! Thx again More

by BBRINDLE Verified Customer Verified Customer

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Sales Service was excellent and very informative. Everything was provided in detail and thorough. The process of completing the sales done in a timely matter. I was very pleased with the entire sa Everything was provided in detail and thorough. The process of completing the sales done in a timely matter. I was very pleased with the entire sales process. More

by LCULPEPPER Verified Customer Verified Customer

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Great place to buy a car and good customer support because everyone you deal with is pleasant and helpful Very honest and fair pricing plus dependable service after the sale. because everyone you deal with is pleasant and helpful Very honest and fair pricing plus dependable service after the sale. More

by DAVID@HEADRICKINSULATION.COM Verified Customer Verified Customer

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