Lou Horger
Lou Horger at Taylor Ford
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Lou Horger | Page 3

New and Pre-Owned Sales & Leasing

Taylor Ford

13500 Telegraph Road
Taylor, MI 48180

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4.3
67 Reviews

Thank you for your business! Because of your continued support, you have helped make Taylor Ford one of the Top 10 Dealers in the Nation. I am very proud to be a Product Specialist at Taylor Ford. I have been at Taylor Ford for the last 12 years and would appreciate the opportunity to work with you. If you are in the market for a new or used vehicle or if you know anyone that is please contact me at 313-216-1528.

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4.3

67 Reviews

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67 Reviews of Lou Horger

June 29, 2022

Dealership Rating
Employee Rating

Even though I ordered my car way back it was a great deal for my Ford F-150 everyone was nice and helpful! More

by DOMINICKA32
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit, Mike Hayes, Phil Maher, John Kovach, Nick Isom , Chris Baxter, Jamie Bowling, Dan Higdon, Jim Lutsey

Jun 29, 2022

Taylor Ford responded

Hello Dominicka, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Taylor Ford and we hope to see you again.

May 19, 2022

Dealership Rating
Employee Rating

I am a longtime customer of Taylor Ford and I have always had amazing service. I wouldn't go anywhere else. More

by GVHARGIS
Customer Service
Friendliness
Recommend Dealer
Yes
May 20, 2022

Taylor Ford responded

Thank you for choosing Taylor Ford as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

April 07, 2022

Dealership Rating
Employee Rating

Meh Experience. Found a used Ford Edge located at Taylor Ford online. Checked it out and walked inside. Talked to a salesperson and got the keys. Drove it around the More

by GARN44
Recommend Dealer
No
Apr 12, 2022

Taylor Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We hope you are willing to give us another chance. Please reach out to Jerry Arrowood at 313-216-1520 so we can work towards a resolution.

January 17, 2022

Dealership Rating
Employee Rating

My salesman is the Best . He makes it’s so easy to get a new truck . More

by LHORGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

January 06, 2022

Dealership Rating
Employee Rating

Brand new truck in for service had it 5 days started having trouble with it had to wait a week for apt. Service dept has had my truck 3 days with no updates More

by TMTOMASIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 14, 2022

Taylor Ford responded

We sincerely apologize for any frustration this process has caused you. We understand how strongly you must feel and would love the opportunity to make it right. If you're open to a discussion, please contact Mandy Friday at 313-216-1607. We look forward to hearing from you.

December 29, 2021

Dealership Rating
Employee Rating

My salesman went above and beyond delivering my Bronco, but there was something that had been sprayed on the fender, grill, and bumper. It took my salesman cleaning it off 3 times to get it clean. It shoul More

by CDINGESS20
Friendliness
Price
Recommend Dealer
Yes

December 01, 2021

Dealership Rating
Employee Rating

They should refund the amount of $290 I paid to have a seamless title and new plate transfer. It was less than seamless. Transaction took 3 hours which should have been 1 hour at most. Sign title over, More

by adohen
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 02, 2021

Taylor Ford responded

We sincerely apologize for any frustration this process has caused you. We understand how strongly you must feel and would love the opportunity to make it right. If you're open to a discussion, please contact Jerry Arroweed at jerryarrowood@rocketmail.com. We look forward to hearing from you.

November 16, 2021

Dealership Rating
Employee Rating

Very clean, everyone was very friendly and helpful. I found the car I wanted and the color. Very happy 😊 More

by bernatd90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2021

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

October 28, 2021

Dealership Rating
Employee Rating

Great experience. Quick and easy process with little hassle. Taylor Ford was the only dealer who had what I was looking for. Great selection. More

by go2Horizon
Recommend Dealer
Yes
Oct 29, 2021

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

October 20, 2021

Dealership Rating
Employee Rating

I Had a great experience leasing a vehicle from Taylor Ford. Louis made it so easy. More

by denisebondy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2021

Taylor Ford responded

Thanks for highlighting one of our staff who helped make this such a great experience, Denise. Please let us know what we can do for you in the future. Have a great day!

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