Lou Bilous
Lou Bilous at Smithtown Toyota
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Lou Bilous | Page 4

Toyota Master Certified Sales Consultant

Smithtown Toyota

360 E Jericho Turnpike
Smithtown, NY 11787

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5.0
339 Reviews

Lou has been with Toyota since 1989.He has also been a member of Toyota Sales Society for Outstanding Sales and Customer Satisfaction since 1991.

Dealership Experience

15 yrs, 2 mos

Industry Experience

35 yrs, 6 mos

Specialties & Trainings

Toyota Sales Certification Training

GYNADA Training

5.0

339 Reviews

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339 Reviews of Lou Bilous

May 23, 2023

Dealership Rating
Employee Rating

Last week we purchased our third Toyota. This was our first experience with Smithtown Toyota and it was the best and easiest dealership we have worked with to date. Our sales representativ More

by H&E
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

May 25, 2023

Smithtown Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 20, 2023

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Everyone was friendly, helpful, knowledgeable and all around seemed to be very caring about fulfilling customer needs. More

by ecfa1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

May 23, 2023

Smithtown Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 18, 2023

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Employee Rating

Lou was great to work with. He got us taken care of quickly and without hassle. Not your typical pushy salesman (which I loved). I would definitely deal with him again. More

by christy.russ85
Recommend Dealer
Yes
May 22, 2023

Smithtown Toyota responded

Thank you for reaching out, Christy! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to Lou. Take care and have a great day. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 13, 2023

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Employee Rating

Very friendly, no pressure to buy, helpful, knowledgeable about different features on cars and financing. Made purchasing a car easy and stress free More

by pharmmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aman Singh

May 16, 2023

Smithtown Toyota responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and stress-free visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 21, 2023

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Employee Rating

Louis was very helpful throughout the whole experience of finding and purchasing my new car! He made everything easy and fast! I would highly recommend him and Smithtown Toyota! More

by lauriemozejko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2023

Smithtown Toyota responded

Thank you for leaving us this great review! I am very happy to hear that Louis could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 19, 2023

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I was very pleased with my Lewis my salesman he was excellent. He worked 100% with me making sure I got everything I wanted in the Camry. Upon delivery he went over all the options making sure I got at More

by Arnie0412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Mar 21, 2023

Smithtown Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Smithtown Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 19, 2023

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I bought my first car since I relocated to the US in Smithtown Toyota (and I haven't spent that much amount of money in one transaction in my life). I appreciate very much the service provided by Louis, More

by Yun
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Miller, Nayrobis Mercecks

Mar 21, 2023

Smithtown Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 03, 2023

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Louis Bilous was awesome! ! Made purchasing Toyota 4Runner so easy - went over everything in great detail and was wonderful to work with! Highly recommend! More

by happytoyotacustomer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2023

Smithtown Toyota responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Louis's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 15, 2022

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Louis Bilous was a friendly and professional sales rep. We felt confident he had our best interests at heart and we’re very pleased with our new purchase. More

by jnttm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2022

Smithtown Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 06, 2022

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Lou Bilous Is always a pleasure to work with. My family and I have trusted him you years which is why I went directly to him when I bought my new car. As long as he is there my family and I plan More

by krogan1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Smithtown Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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