Lisa has served Merchants as a Sales Representative since 2008, but has worked in the Automotive Industry for a total of 15 years. Lisa's extensive background as a Sales Representative and past Sales Manager gives her the knowledge and customer service skills to make your next purchase experience a positive one. Highly dedicated to exceeding her customers' wants and needs, Lisa strives to create loyal and satisfied customers. Motto: Dedication to customer satisfaction.
Read moreDealership Experience
15 yrs, 10 mos
137 Reviews
Write a Review137 Reviews of Lisa Petrucelli
March 09, 2024
I love the help they all give me , I got the perfect car I recommend this place!! I recommend this place!! More
Other Employees Tagged: Merchants Service Center
February 29, 2024
Absolutely terrible. Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the decency to speak with an upset customer who is upset that I got completely scammed in every meaning of the word. Merchants Auto is another fraud dealership. Should have stuck with my 2002 Dodge Ram that I owned. I would have had a better running truck, rather than get scammed into a $780 a month payment, after I was told $640 a month. One of the worse trucks I have EVER owned and Jay from auto department says it’s a great running truck. I guess I’m Louis Lunchmeat More
Other Employees Tagged: Merchants Service Center, Brian Surprenant
February 26, 2024
Lisa and the Merchants team worked hard to make sure we left in the car we wanted. One of the best experiences we’ve had purchasing a vehicle! left in the car we wanted. One of the best experiences we’ve had purchasing a vehicle! More
Other Employees Tagged: Scott Chavanelle
February 21, 2024
Had a great experience this past Monday. Lisa Petrucelli was great to deal with and helped me find the right truck after a couple test drives on some others. Lisa Petrucelli was great to deal with and helped me find the right truck after a couple test drives on some others. More
February 14, 2024
Lisa was very courteous and friendly when I met with her to find a car. I left there the proud owner of a Chevy Equinox! I’ve been telling everyone I know to go to Merchant’s if they need a car! to find a car. I left there the proud owner of a Chevy Equinox! I’ve been telling everyone I know to go to Merchant’s if they need a car! More
February 09, 2024
Lisa made buying my 1st car a great experience. She walked me through the whole process as I had zero idea what to expect. She was very kind and understanding to my questions and concerns. Within a She walked me through the whole process as I had zero idea what to expect. She was very kind and understanding to my questions and concerns. Within a few short hours I was driving away in my 2019 Chevy equinox. I am in love with this car and couldn’t have had a better sales representative. Thank you Lisa! You are AMAZING!! More
February 01, 2024
Wasn’t very personable, didn’t feel very appreciated. Just waiting for my vehicle cause it couldn’t be released. And it had damage that hopefully will be fixed Just waiting for my vehicle cause it couldn’t be released. And it had damage that hopefully will be fixed More
January 24, 2024
Working with Lisa and Logan was an absolute pleasure! They made the process from start to finish seamless! I was able to ask questions, get appropriate estimates of payment amounts, and work within my bu They made the process from start to finish seamless! I was able to ask questions, get appropriate estimates of payment amounts, and work within my budget! I would recommend the team at Merchants to anyone considering buying a pre-owned vehicle! More
Other Employees Tagged: Logan Loring