Lisa Neely | Page 15

I don’t want to be called, texted, be on a mailing list just Because I used your service center. It’s absolutely, xxxxing ridiculous that I have to put up with this for a recall. There is no need for contact wit Because I used your service center. It’s absolutely, xxxxing ridiculous that I have to put up with this for a recall. There is no need for contact with me. I have told you before do not contact More

by spackle0 Verified Customer Verified Customer

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Great customer service This is my first experience with a non-American made vehicle and I’m very impressed with the Kia. Although I bought a used car not from your dealershi This is my first experience with a non-American made vehicle and I’m very impressed with the Kia. Although I bought a used car not from your dealership, the experience that I’ve had with your employees in Service and in Parts has been great and the dealership itself is inviting and not at all intimidating to a single woman. I will gladly recommend both Kia and your dealership to all who ask. More

by rgarrett Verified Customer Verified Customer

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The whole experience was great! This is a great service department, everyone there is very friendly and helpful! They were able to get my car repaired in a very efficient time frame. This is a great service department, everyone there is very friendly and helpful! They were able to get my car repaired in a very efficient time frame. Great team work, I will definitely come back to Serra Trussville Kia for my future services needs. More

by darvich Verified Customer Verified Customer

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Great service department and quick I was there getting my car serviced and was greeted timely and my car was done I’m 30 minutes for an oil change and tire rotation I was there getting my car serviced and was greeted timely and my car was done I’m 30 minutes for an oil change and tire rotation More

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Outstanding job The guys and ladies in the service dept area outstanding group of people they work hard to get you in and out in a timely manner The guys and ladies in the service dept area outstanding group of people they work hard to get you in and out in a timely manner More

by oneboy1girl1man Verified Customer Verified Customer

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Great car buying experience. The sales staff and managers at this dealership was as pleasant as I have ever dealt with. They answered all of my questions I had about the cars I wa The sales staff and managers at this dealership was as pleasant as I have ever dealt with. They answered all of my questions I had about the cars I was interested in. After several weeks of emails and several text I was for sure I had the cr for me. When I got to the dealership my car was ready to go nd I was ble to come to a agreement on the price. I would recommend anybody trying to buy a automobile stop and try it out. Thanks for the experience. More

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Headlight connection loose Got in quickly without a reservation. Was pleasantly surprised with diagnosis.Everone polite and helpful. Pleasant experience.Drive off happily, quick Got in quickly without a reservation. Was pleasantly surprised with diagnosis.Everone polite and helpful. Pleasant experience.Drive off happily, quickly,Very satisfied customer. Thank you. More

by marmisaranne Verified Customer Verified Customer

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The most amazing experience of my life The technician's and service staff in general are very knowledgeable and extremely friendly it was pleasure to do business with them they work on all The technician's and service staff in general are very knowledgeable and extremely friendly it was pleasure to do business with them they work on all kinds of cars not just Kia's and they are the best service center I have been to hands down More

by kcastle71797 Verified Customer Verified Customer

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Excellent customer Service!! From Sales to Service Very satisfied with my purchase, Bronson was very professional, Dealership was top notch. They went beyond to make sure I was 100% satisfied and happy Very satisfied with my purchase, Bronson was very professional, Dealership was top notch. They went beyond to make sure I was 100% satisfied and happy! The service department is great too!! I recommend Serra Kia of Trussville all the way!! More

by JESSICAJAXON1 Verified Customer Verified Customer

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Great Service A wile back I had my car worked on Jessica was so nice great at doing all the things she was busy I stuck my head in the door was the service manager A wile back I had my car worked on Jessica was so nice great at doing all the things she was busy I stuck my head in the door was the service manager office and ask him could I get something out of my car right quick he said I guess just ask her he set back down not good service but I guess he was not having a good day.i did not wont to ask Jessica she was so busy I went back around sit down and a lady just walking through ask how I was today she was Lisa was her name she ask could she get me anything I told her I wanted to get a bag with my work things out of my car she said sure I will be happy to get that for you and my car was up on the lift and Lisa went and got my things and gave them to me she said she was over parts that's great she would be good if she was over the service also that service manager was not good he could have helped me out and just passed it off what a shame thank you LISA & JESSICA for great service . More

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