Linda McCullough

As a loyal South Florida Lexus customer for over three decades, I've consistently enjoyed excellent service from their service departments. However, since moving to the area within the past year, my recen decades, I've consistently enjoyed excellent service from their service departments. However, since moving to the area within the past year, my recent visit to Treasure Coast Lexus didn't meet expectations. While Linda?, who handles phone inquiries, was courteous, my interaction with the service advisor fell short. Despite assurances of timely scheduling, I had to follow up over a week later. Despite dropping off my car on a Friday with hopes of completion by Monday, I received a delay notification on Tuesday, citing dashboard complexities. Despite requesting no courtesy wash, my car was washed, compromising its ceramic layer. Additionally, upon driving home, I discovered the radio antenna wire wasn't plugged in, necessitating an immediate return to the dealership. Despite the pleasant facility ambiance, this initial experience was disappointing, particularly due to the repeated false assurances. More

by Porque23 Verified Customer Verified Customer

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As always impressed with the customer care and service. Had the car towed there and was taken care of and picked up the next day. Had the car towed there and was taken care of and picked up the next day. More

by FRANKCARDARELLI Verified Customer Verified Customer

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Good service Very clean and good customer service and snacks x. X x x x snacks x. X x x x More

by tonya11725 Verified Customer Verified Customer

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Fine. I hate to do these surveys! Not my job to evaluate your employees! Only negative with the dealership! I hate to do these surveys! Not my job to evaluate your employees! Only negative with the dealership! More

by JANETMALONE Verified Customer Verified Customer

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