Leah Sneed | Page 10

Leah Sneed is great Sales manger no clue how satisfy I traveled over 2 hours to look at a "Certified" vehicle. The car was very nice, except it had a few flaws. The a/c did not work, one set of tail ligh I traveled over 2 hours to look at a "Certified" vehicle. The car was very nice, except it had a few flaws. The a/c did not work, one set of tail lights did not work, and the retractable top did not work as smoothly as it should. I was told by the Sales manager that I could take the car and bring it back. I was hoping that my satisfaction in buying a "Certified" vehicle would be important to him. It was not. I was very unhappy to have driven over 2 hours to look at a car that was supposed to be "Certified". I was ready to purchase the car because it was a good price. But I don't believe that customer satisfaction was the rule for the day. Leah Sneed was great, I think if she were able to she would have done what was needed to make me happy. I left very disappointed. It is too bad that Leah Sneed lost a sale because those around her who have the responsibility to do their job correctly fell short. I would not be surprised that the mechanic who signed off on the "Certified" vehicle probably did not even look at the car. I am glad that I left and did not buy the car because as it is I found another car at another dealer that I did buy because they wanted me to be truly satisfied. I will not recommend or even consider Penske Chevrolet not now or in the future! More

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Great Price They arent afraid to give a very low price. They had a car listed online at basically trade in value, low enough to make me concerned it was a bait an They arent afraid to give a very low price. They had a car listed online at basically trade in value, low enough to make me concerned it was a bait and switch, but luckily this was not the case. Was a very hassle free experience, they werent overly pushy on all the extras at all which was nice. The whole process took a bit longer than I had hoped, but they were really busy. Everyone was very friendly and professional. Anyways, good dealer that in least in my case was willing to sell really low. Highly recommend this dealer More

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Amazing Coustomer service!!!! As soon as I walked in, I Amazing Coustomer service!!!! As soon as I walked in, I knew this was the place to buy from, Leah and Geoff were great and made it a stress free pur Amazing Coustomer service!!!! As soon as I walked in, I knew this was the place to buy from, Leah and Geoff were great and made it a stress free purchase. You guys have earned my business for life and I would highly recommend you guys to anyone. Sal More

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