Lea Smith | Page 11

Proud new owners of a 2014 Hyundai from ROWE AUBURN Maine From the time we walked in the door we were made to feel comfortable. William Lovejoy came over greeted us and asked what he could help us with. We we From the time we walked in the door we were made to feel comfortable. William Lovejoy came over greeted us and asked what he could help us with. We were ready.... two females looking to buy a car...... we were ready for the hard sell and the push towards something we didn't want or could not afford. To our surprise that was NOT what we got ! William listened to what we said as we explained what we felt we could afford and what we were looking for in a new car. We then began our search for the perfect one. He let us test drive different ones and when we found the one we liked all we needed was to pick a color. Now to the hard part sale price and our trade in. He brought in his sales manager Scott Rodrique... who also listened to what we had to say... and in the end we were very happy with the deal and what they offered us for our trade in and 2 days later we were driving away in our new Hyundai Elantra LMTD. I would like to thank William, Scott, Lea and James ( James stepped in for William on our delivery as we picked the car up on Williams day off so he got to show us all the fun things the car could do and he even synced my smart phone for me :) ) Thank you all for making this the BEST car purchasing experience either of us has ever had in all our years. !!!!!!!!!!! Treat every customer as you did us and they will all be walking out with the keys to a new car ... I will definitely refer friends and family to Rowe Auburn. More

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stopped in looking at a ford explorer and after talking with brian decided to give the Kia Sorento a try both my wife and I really liked it. it was a no pressure type sale. I was able to do most of the b with brian decided to give the Kia Sorento a try both my wife and I really liked it. it was a no pressure type sale. I was able to do most of the back and forth through text messaging and that worked out very well for me. More

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Our Sales Consultant, Ben Robinson, did a fantastic job helping us get into our new Kia. He and the Sales Manager, Scott Stubinski, gave us a very fair trade-in amount and a great deal on our new vehicle. helping us get into our new Kia. He and the Sales Manager, Scott Stubinski, gave us a very fair trade-in amount and a great deal on our new vehicle. We could not be happier with the vehicle we purchased and the service we received! The Business Manager, Lea Smith, who did our financing made arrangements for our other Kia to be washed before we left that day. We would highly recommend this dealership to anyone and you should definitely ask for Ben Robinson. More

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Everyone involved that I checked off has demonstrated the highest degree of service and professionalism I have ever had at any car dealership. They listened to what I had to say and did everything to satisf highest degree of service and professionalism I have ever had at any car dealership. They listened to what I had to say and did everything to satisfy my needs. I got exactly what I was looking for and couldn't be happier. A big Thank You to the Rowe team that serviced me. John Houle More

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From the first phone call to the congratulations on your purchase, Kevin and Lea were amazing. I felft very comfortable; they provided grat customer service. Thank you, both, for the wonderful experience. purchase, Kevin and Lea were amazing. I felft very comfortable; they provided grat customer service. Thank you, both, for the wonderful experience. Bonnie J. Bedard More

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Brian was a pleasure to work with. I didn't feel pressured into buying a car. It was helpful that I knew exactly what I wanted. Brian was able to work with me and the manager to find the perfect c pressured into buying a car. It was helpful that I knew exactly what I wanted. Brian was able to work with me and the manager to find the perfect car. I would highly recommend Brian to anyone. There's enough stress in buying a car and Brian relieved a lot of that stress by not being the *normal* sales guy. I love the car I have and look forward to doing business with Rowe over the years as my car ages and needs maintenance. Thanks!!! More

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Why did I give the rating I gave? After leaving another dealership due to the rudeness of their finance manager and lack of communucation, I told Jamie exactly what I wanted and he made it happen. He liste dealership due to the rudeness of their finance manager and lack of communucation, I told Jamie exactly what I wanted and he made it happen. He listened to me, kept in contact with me and gave me what I wanted: a 1-day sale. He, by far, made this the easiest car purchase I have ever made and I will totally recommend him to anyone else! (Sorry to everyone else on the team I didn't get to meet, I'm sure you're all great too!). As for Lea, she understood that I was obtaining financng elsewhere and didn't push me to use the dealer financing. She presented the options for extended care, and let them sell themselves. Everyone was polite, happy, and very accommodating. Thank you all and I can't tell you how much I LOVE my new car! More

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Today we purchased a 2008 Nissan Altima from Rowe Ford in Auburn. Dale Cunningham was our sales representative and we were beyond pleased with his service to us. He was very professional, friendly and exceed Auburn. Dale Cunningham was our sales representative and we were beyond pleased with his service to us. He was very professional, friendly and exceeded our expectations for our visit today. In short, it was the most enjoyable experience we've had at a dealership. Dale, thank you so very much for working with us today. We are beyond grateful for your customer service and overall goodness as a person. We also spoke with Leah in finance. She was also very friendly and professional. We walked away with little questions because she was so informative! Thank you so much Leah! We enjoyed our visit with you today. We highly recommend Rowe Auburn. It was a breath of fresh air to walk into a car dealership and have such great quality service. Adam and Jennifer Ellis More

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One of the best experiences I've had purchasing a car, new or used, and I've purchased quite a few. Very easy to work with everyone at the dealership, no pressure to buy a particular vehicle or model, an new or used, and I've purchased quite a few. Very easy to work with everyone at the dealership, no pressure to buy a particular vehicle or model, and the car pricing was quite transparent and fair. Our salesman, Paul, was especially courteous and helpful throughout the entire process, including helping to set up the car's bluetooth. I'd definitely recommend Paul and the rest of the Rowe Auburn Kia team! BTW, love my Sportage, too! More

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WE BOUGHT A NEW F150 PICKUP TRUCK FROM TOM M., HE WAS VERY GOOD AT HIS JOB AND WE LIKED HIM VERY MUCH.LEA WAS OUR BUSINESS PERSON AND SHE DID A VERY GOOD JOB. JASON A. ADVISED US AND HE IS A VERY GOOD TE VERY GOOD AT HIS JOB AND WE LIKED HIM VERY MUCH.LEA WAS OUR BUSINESS PERSON AND SHE DID A VERY GOOD JOB. JASON A. ADVISED US AND HE IS A VERY GOOD TEK AND HAS A LOT OF KNOWLEDGE ABOUT FORD'S. WE WOULD SEND ANY OF OUR FAMILY OR FRIENDS TO ROWE AUBURN TO TALK TO ANY OR ALL OF THESE PEOPLE. A VERY VERY GOOD REVIEW AND WE WILL GO BACK....MIKE AND LYNN VERY HAPPY... More

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