Laude Arnaldi
Laude Arnaldi at BMW of Freehold
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Laude Arnaldi

Service Manager

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Laude Arnaldi

April 22, 2024

Dealership Rating
Employee Rating

I was contacted by Laude Arnaldi and everything was handled professionally and in a timely manner. Thank you again for your time on getting my repair covered by warranty. More

by Helder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

BMW of Freehold responded

Hello! We're glad to know that Laude Arnaldi and our team at BMW of Freehold were able to assist you with your warranty repair. It's great that everything was handled professionally and in a timely manner. Thanks for the positive feedback and come again soon!

December 17, 2023

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Employee Rating

I was met with very professional and courteous salesmen and managers who went out of their way to make me feel comfortable. I certainly will return to Freehold and ask for them by name. More

by frjg74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orville Bynoe, Frank Catania

Dec 18, 2023

BMW of Freehold responded

Hi! We're delighted to know our team at BMW of Freehold made you feel comfortable and provided professional service. We always aim to go above and beyond for our customers. We look forward to seeing you again in the future!

November 28, 2023

Dealership Rating
Employee Rating

Maria was amazing very knowledgeable and super sweet, amazing customer service overall we had an amazing experience More

by CARINEN80
Recommend Dealer
Yes

Other Employees Tagged: Laude Arnaldi

Nov 29, 2023

BMW of Freehold responded

Hi Carinen! We're delighted to know that Maria was amazing and our team at BMW of Freehold provided you with such a positive experience! Thank you for your kind words about the service. We hope to see you again soon!

November 26, 2023

Dealership Rating
Employee Rating

Excellent we definitely recommend them to friends Everybody had to dealership was very polite and helpful. They did what they said they would do and did it on time. Would definitely recommend them to More

by arrothman
Recommend Dealer
Yes

Other Employees Tagged: Laude Arnaldi

Nov 27, 2023

BMW of Freehold responded

Hi! We're so glad to know you had a positive experience at BMW of Freehold and appreciate your recommendation! Our team always aims to deliver top-notch service. Thanks for the support, we look forward to serving any friends you send our way!

November 23, 2023

Dealership Rating
Employee Rating

Superb It was a great experience. Everyone was polite, knowledgeable and helpful. It was a great experience. Everyone was polite, knowledgeable and helpful. I would purchase another c More

by EYEDOCBOB1
Recommend Dealer
Yes

Other Employees Tagged: Laude Arnaldi

Nov 25, 2023

BMW of Freehold responded

Hello! We're delighted to know that you had a great experience with our team at BMW of Freehold. We strive to be polite, knowledgeable, and helpful. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Safe travels in your new car!

November 23, 2023

Dealership Rating
Employee Rating

Kind, Courteous, knowledgeable and Honest. Great experience. Dori and John go above and beyond to get you the best car at the best price! More

by JNUDELMANDDS
Recommend Dealer
Yes

Other Employees Tagged: Laude Arnaldi

Nov 25, 2023

BMW of Freehold responded

Hello! It's great to know that Dori and John delivered such a fantastic experience at BMW of Freehold. We appreciate your kind words about our team! We hope to see you again soon!

July 08, 2021

Dealership Rating
Employee Rating

Laude helped with a break issue and resolved it without any issues, I would not go anywhere else, these guys are really the best, very easy to work with !! More

by MikeD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

BMW of Freehold responded

Thank you for the 5-star feedback, Mike!

December 28, 2020

Dealership Rating
Employee Rating

I contacted Laude for one of the claims which I did an year back. He responded quickly and resolved my issues in just 2 days without I needing to reapproach him. Superb service. thanks Laude. More

by Pushpraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gregory Itkin

Dec 29, 2020

BMW of Freehold responded

Thank you for the positive feedback!

November 23, 2020

Dealership Rating
Employee Rating

Laude Arnaldi is amazing .He takes care of customer very Laude Arnaldi is amazing . He takes care of customer very Well .He is very good listener.Does follow up very well and values our Time . More

by thufail
Customer Service
Quality Of Work
Recommend Dealer
Yes

October 03, 2020

Dealership Rating
Employee Rating

I've recently had a issue with the service department. Shortly there after I had a meeting with Mr . Arnaldi Which is the service manager for BMW of Freehold. He was very apologetic and he promised to More

by Sam Ruiz
Recommend Dealer
Yes
Oct 05, 2020

BMW of Freehold responded

Thank you returning to BMW Freehold. We are glad that we were able to improve your first impression of our dealership, and we appreciate the feedback about your experience. Thank you for your business and please let us know if you have any further maintenance needs.

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