Larry Smith | Page 5

Very poor service Had my 2006 mustang in for service in June 2017 ,engine light and rinch light we're both on . Larry in service said they but it on 5 different machine Had my 2006 mustang in for service in June 2017 ,engine light and rinch light we're both on . Larry in service said they but it on 5 different machines and said no problems ,they turn them off and then the next day they turn on again ,took it in again,they did it again,the same thing is still happening in February 2018, went back again got charged 150.00 it still is happening,was told this time to drive it they can't fix it,was told they don't know what was wrong was definitely taken by this dealership. More

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Great experience! Darrin Smith went above and beyond to find the vehicle we needed. We found a vehicle in OK and he had a driver go and get it the next day. He made sur Darrin Smith went above and beyond to find the vehicle we needed. We found a vehicle in OK and he had a driver go and get it the next day. He made sure that it was cleaned up and provided excellent customer service. HE DOES NOT PRESSURE YOU INTO BUYING like other car salesmen. He listens to what you need and want before looking for the perfect vehicle. I will no longer shop at any car dealerships other than Long McArthur because of Darrin. He was a pleasure to work with and we know if we need anything in the future he will always go the extra mile to help. Larry Smith works in the service department and was very helpful as well. He is willing to go the extra mile as well and works on the customer's time rather than the dealership's time. His customer service was outstanding and we look forward to working with him when our vehicles need serviced. More

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Never worked througha more amazing and friendlier dealership We absolutely loved working with Amy Renz and going through Long McArthur! She was quick to answer any questions we had, always helpful, willing to co We absolutely loved working with Amy Renz and going through Long McArthur! She was quick to answer any questions we had, always helpful, willing to compromise and so friendly! Just loved working with her. The dealership was great with finance and it all went so quick and smooth. It is safe to say that they will be getting all our business in the future!! More

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