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Larry Smith
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41 Reviews
41 Reviews
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41 Reviews of Larry Smith
April 20, 2024
From start WITH Alisha to finish with DAN, I found what I was looking for and was taken care of. LIKE FAMILY should be. Ive bought a few now from here. Will definitely be back and recommend to all my friends was looking for and was taken care of. LIKE FAMILY should be. Ive bought a few now from here. Will definitely be back and recommend to all my friends and family. More
by foxy_brat05
Other Employees Tagged: Kevin Sander, Ben Ashmore, Dan Penner, Alisha Nance, Adam Umekubo, Mike Solis
Helpful 
March 04, 2024
They had me over a barrel, but they did not take advantage. MacArthur-Long had several Maverick Lariat Hybrids. They were not available in Texas or Oklahoma (I live in OKC) and if you could find advantage. MacArthur-Long had several Maverick Lariat Hybrids. They were not available in Texas or Oklahoma (I live in OKC) and if you could find one they'd add 6-8000 to the list price. But M-L sells them for list. 1 star. Got the vehicle. 2 stars. Sell it for list price. 3rd star: they gave me a fair trade on my 2016 King Ranch, just from photos. So, I was on my way, cashier's check for the trade-in in hand. 15 miles from Salina my "low oil pressure" red light on the King Ranch started flashing. Seriously. I was either gonna have to fix that sucker and drive it back, or come up with a buncha extra money I didn't have, to pay for that unplanned engine repair. Kudos to Scott, Used Car manager. He took my trade, and I paid some extra but not nearly what it would have been if I had to pay a mechanic to fix it and, in fact, less than their cost of repair. That more than earned the 4th star. Kudos also to Marcus in sales, took great care of the whole process. We made the adjustments, took care of biz, and they had me outta there even with that mess in about 2 hours. 5 stars. Regarding the new Maverick, like wow! what an absolutely superior vehicle. 40 mpg, great ride, solid as a rock, handles great, excellent stereo, Michelin tires, very quiet cab experience. very nice. Hmmm ... that makes this a six-star rating. More
by gregh
Other Employees Tagged: Marcus Williams, Scott Kuhl
May 31, 2023
Lonnie did an amazing job of working with me to get me in the vehicle I wanted to get. He was very patient and knowledgeable. I recommend him to anyone looking to purchase a vehicle from Long McArthur! the vehicle I wanted to get. He was very patient and knowledgeable. I recommend him to anyone looking to purchase a vehicle from Long McArthur! More
by davidshana
Other Employees Tagged: Lonnie Smith, Alex Gershon
December 08, 2022
I had a great experience purchasing my truck and they have taken really good care of me since in service. Mike Mull has done an amazing job and I would recommend him to anyone. have taken really good care of me since in service. Mike Mull has done an amazing job and I would recommend him to anyone. More
by erikbowell
Other Employees Tagged: Kevin Sander, Ben Ashmore , Mike Mull 5 stars
August 09, 2022
Great Costumer service! Made my recent purchase easy and smooth! After making it home we noticed some blemishes on the hood. We made one phone call and will be taken care of Made my recent purchase easy and smooth! After making it home we noticed some blemishes on the hood. We made one phone call and will be taken care of! Highly recommend! More
by Amanda Pfannenstiel
Other Employees Tagged: Darin Lee, Ryan Larzalere , Stephen Facey
March 13, 2022
Dealing with Long McArthur was one of the worst customer service experiances I have ever had. Certified Factory Preowned means nothing to this dealership. Their service department couldnt find what was caus service experiances I have ever had. Certified Factory Preowned means nothing to this dealership. Their service department couldnt find what was causing the electrical issues any of the 5 times they had it for the same problem. Their Lincoln Concierge has no clue on what customer service is or means. They were not interested in "making us happy" like they kept saying. We got screwed because they sold us a lemon. The Sales Manager would only give us $2000 off the replacement vehicle and charged us for the mileage we had driven. Their lemon cost me money! They tried to pacify us with a Olive Garden gift card. Only after I started posting reviews did the Manager actually get involved. By then it was too late. This type of treatment is what gives car dealerships and sales people a bad name. More
by tmays109
Other Employees Tagged: Mike Bayard
August 28, 2021
The sales team are always pretty personal and care about the customer. Been that way since 1994 for me. the customer. Been that way since 1994 for me. More
by gabourne815@gmail.comp
Other Employees Tagged: Scott Sitton, Tim Ohlde, Darrin Smith, Kyle Davis, Lonnie Smith , Stephen Facey
April 02, 2020
Thank you for always providing exceptional customer service when my car needs serviced. Cade was very polite and made sure all of my questions were answered. Another great experience with the service service when my car needs serviced. Cade was very polite and made sure all of my questions were answered. Another great experience with the service department. More
by marshalllynn
Other Employees Tagged: Cade Cochran
March 28, 2020
Darin Lee was very helpful as always. My wife and I have bought multiple cars from Darin because he is always very helpful in finding the vehicle we are looking for. bought multiple cars from Darin because he is always very helpful in finding the vehicle we are looking for. More
by Pixleyboy
Other Employees Tagged: Kevin Sander, Darin Lee, Tim Ohlde , Cade Cochran
March 28, 2020
Long McArthur has been our dealership for buying cars and servicing them for years. We trust them and depend on them for ensuring that we have safe cars to drive. servicing them for years. We trust them and depend on them for ensuring that we have safe cars to drive. More
by stewhoss
Other Employees Tagged: Kevin Sander, Darin Lee , Derek Lee
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