Lance Dailey | Page 59
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
7 yrs, 8 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
View more specialties & trainings608 Reviews
Write a Review608 Reviews of Lance Dailey
May 15, 2018
Great People, Acura Trust As always, a great experience with Acura. I love the no pressure approach. These guys are extremely knowledgeable about the products. I will definite As always, a great experience with Acura. I love the no pressure approach. These guys are extremely knowledgeable about the products. I will definitely return More
Other Employees Tagged: Rene Peyton
May 09, 2018
Acura MDX SH-AWD TECH Purchase I highly recommend Muller’s Woodfield Acura. Our Salesperson Lance Dailey offered outstanding service, great product knowledge, thorough knowledge abo I highly recommend Muller’s Woodfield Acura. Our Salesperson Lance Dailey offered outstanding service, great product knowledge, thorough knowledge about leasing vs finance and was very courteous. It allowed us to make the right decision. After we purchased the car, the follow-up from Lance has been great. We feel very much valued as a customer. Once again, I highly recommend Muller’s Woodfield Acura. More
Other Employees Tagged: Patrick Douglas
May 06, 2018
Lance is the best sale's person to go to! Lance was open armed & willing to help me find the vehicle I was looking for! Lance is cooperative with his customers, and has excellent customer serv Lance was open armed & willing to help me find the vehicle I was looking for! Lance is cooperative with his customers, and has excellent customer service. He is a very generous sales person, who is understanding of a person's needs. He only wants the best for you & what you're comfortable with. Lance is a charismatic, devoted and friendly sales person; keep up the great work! More
Other Employees Tagged: Myles Bauer
May 04, 2018
Well done, Lance Lance was very professional and let the car speak for itself. He was not pushy and let us make our own decision. I was offered a lower price at anot Lance was very professional and let the car speak for itself. He was not pushy and let us make our own decision. I was offered a lower price at another dealer, but I went back to Lance because of his customer service. He not only thanked me for returning, he beat the other dealers price. In addition, I brought the car in for routine service 6 months later, he remember my name and my wife's name greeting us as old friends not just a one time sale. If I buy another Acura I will definitely seek out Lance and the people of Muller's More
May 02, 2018
Excellent from start to finish Honest...integrity sales and service workforce. Why go anywhere else. Lance is a great man to have on the sales staff. Always had our interests in min Honest...integrity sales and service workforce. Why go anywhere else. Lance is a great man to have on the sales staff. Always had our interests in mind and made it possible for a great experience. We will buy again from Lance. Thank you all. More
Other Employees Tagged: Myles Bauer , Chris Eugenis
April 29, 2018
Excellent service and very professional staff I was looking for good lease program and called Muller woodfield for RDX. We went to see car and talked to Josh and Lance. Very professional and prov I was looking for good lease program and called Muller woodfield for RDX. We went to see car and talked to Josh and Lance. Very professional and provided all info I was looking for and closed the deal in couple hours including my car which we wanted to trade. More
Other Employees Tagged: Josh Akerberg
April 25, 2018
Quick and Easy Nick and Lance know their stuff. We were interested in getting either the TLX or the RDX. Lance demonstrated knowledge of the two cars and walked us t Nick and Lance know their stuff. We were interested in getting either the TLX or the RDX. Lance demonstrated knowledge of the two cars and walked us thru the details of what each car has to offer. Nick was straightforward with the pricing which was in line with our expectations. We were able to wrap up the deal in no time and went home happy with a new TLX. I recommend this dealership. More
Other Employees Tagged: Nick Gianacakos
April 21, 2018
Recommendation for Lance Dailey It was a pleasure to work with Lance. He is very knowledgeable of all of the Acura products and explained them in a concise and understandable manner. It was a pleasure to work with Lance. He is very knowledgeable of all of the Acura products and explained them in a concise and understandable manner. He has an effectious personality that is easy to relate to. I would hihly recommend Lance. More
Other Employees Tagged: Myles Bauer
April 19, 2018
Good customer service Lance was very friendly and gave us a space to think and decide. I didn't feel any kind of pressure dealing with him. keep up the good work Lance ! Lance was very friendly and gave us a space to think and decide. I didn't feel any kind of pressure dealing with him. keep up the good work Lance ! More
April 18, 2018
Hubby said he wouldn't buy an Acura from anyone else. Another convert to the Lance Fan Club! My husband and I had been looking at SUVs for a couple of months, but had yet to find one that "spoke" to me. Another convert to the Lance Fan Club! My husband and I had been looking at SUVs for a couple of months, but had yet to find one that "spoke" to me. We happened upon the Mueller Acura dealership and thought why not check out what they have. I have never been interested in an Acura but upon meeting Lance and his sharing of his in-depth knowledge, I found myself intrigued. Mueller has quite an inventory and Lance knows the available inventory. Lance seriously knows his brand. We were lucky to be greeted by him upon entering the dealership. I couldn't imagine working with anyone else. He was a HUGE reason we bought an Acura MDX (not withstanding the quality of the car). We dilly-dallied about purchasing for a couple of weeks. I even brought my eldest son to test drive for his input. Even my son was impressed with Lance (and he is one tough cookie as he is cynical). Lance was gracious and patient throughout our journey. We couldn't be happier with our experience (and that is a rare thing in car buying) and with our new car. I especially appreciated Lance taking the time to show and explain all the technology on the MDX after our purchase. He has even reached out to us post purchase to ensure our satisfaction with the vehicle. Lance and Mueller made an Acura believer out of my family. Thank you so much! I would also like to give a shout out to the Higgins' facility finance manager, Patrick Douglas, class act and very personable. He got us a better interest rate from our own bank than we had be quoted by it. Again, the whole experience rocked. :) More
Other Employees Tagged: Patrick Douglas