Lance Dailey
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
7 yrs, 6 mos
Industry Experience
7 yrs, 6 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
View more specialties & trainings597 Reviews
Write a Review597 Reviews of Lance Dailey
April 14, 2024
Lance was the consummate sales representative! ! He was patient with us and we never felt pressured. His explanation of all the many features was wonderful. From the test drive to handing over t ! He was patient with us and we never felt pressured. His explanation of all the many features was wonderful. From the test drive to handing over the keys, our experience was seamless. We also worked with Myles on all the final paperwork and he too was thorough and professional. We will continue to do business with the dealership going forward. Thanks to everyone at Muller’s Woodfield Acura for helping us obtain our beautiful new car!! More
Other Employees Tagged: Myles Bauer
April 14, 2024
I wanted to take a moment to rate my recent experience at Muller Woodfied Acura and in particular Lance Dailey. This was a very smooth process from beginning to end. Lance was not only extremely genuine but Muller Woodfied Acura and in particular Lance Dailey. This was a very smooth process from beginning to end. Lance was not only extremely genuine but a true professional. His approach was quite relaxed and there was no pressure. I was totally pleased with the approach and final result thanks to Lance. More
April 13, 2024
This is our third Acura from Muller. Our salesperson Lance Dailey is the reason we come back to Muller. His professionalism, honesty, patience and customer service are all the qualities Our salesperson Lance Dailey is the reason we come back to Muller. His professionalism, honesty, patience and customer service are all the qualities of a good salesperson. If you are looking for an Acura, we highly recommend Lance and Muller. More
Other Employees Tagged: Myles Bauer
April 11, 2024
This was my third lease with Lance and was a super pleasant experience. Lance and his team were very professional and the process was smooth as silk. pleasant experience. Lance and his team were very professional and the process was smooth as silk. More
Other Employees Tagged: Myles Bauer, Susan Pozniak, Juliana Gordon
March 31, 2024
Great doing business with Lance and Myles at Muller Woodfield Acura. I highly recommend them! Woodfield Acura. I highly recommend them! More
Other Employees Tagged: Myles Bauer
March 30, 2024
Lance answered all my questions and was able to work it out so that I drove home in the car that I wanted! out so that I drove home in the car that I wanted! More
Other Employees Tagged: Myles Bauer, Mark Dettlo , Justin, and everyone that helped w/all maintenance services on the previous car. Apologies for not remembering their names.
March 25, 2024
Everyone made the experience fun and pleasant. Myles,Chris, and lance were very accommodating and can’t wait to go there again. Myles,Chris, and lance were very accommodating and can’t wait to go there again. More
Other Employees Tagged: Myles Bauer, Ken Kasuk, Chris Anderson, Chris Anderson
March 23, 2024
Lance was very east to work with. He listened to our concerns, took note of what we were looking for and found the perfect vehicle. We appreciate his professionalism and personality He listened to our concerns, took note of what we were looking for and found the perfect vehicle. We appreciate his professionalism and personality but more importantly, his integrity. More
Other Employees Tagged: Myles Bauer, Mark Dettlo