La'Trell Alson
La'Trell Alson at Premier Subaru
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La'Trell Alson

Express Service Advisor

Premier Subaru

150 North Main Street (Rt.1)
Branford, CT 06405

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4.9
22 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

4.9

22 Reviews

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22 Reviews of La'Trell Alson

September 09, 2024

Dealership Rating
Employee Rating

It took me a many years to come to decide it was time to give up my 2010 Camry. Several weeks back a costly repair pushed me to make a decision in a week due to the cost of a rental car. The moment I walked More

by Mgilbert493
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2024

Premier Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 30, 2024

Dealership Rating
Employee Rating

Outstanding service Brake job perfect Latrell Alston was absolutely great at exp. everything to me for work to be done and cost. Great Service Advisor' GIVE HIM A PROMOTI0N He will do great things for your More

by bkeating120144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Premier Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2024

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Employee Rating

Honored the lifetime powertrain warranty without question. Gave me a loaner and fixed the oil leaks @ 125,00 miles and got me my 2015 Forester back in a reasonable time. I bought it here pre-owned i More

by Bill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominick Santoli

Mar 02, 2024

Premier Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 14, 2024

Dealership Rating
Employee Rating

Premier Subaru, great place to purchase a car. Employees very customer friendly. Matthew Keeney, our sales consultant, Knowledgeable and very patient. He is an asset to your dealership. So fa More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2024

Premier Subaru responded

Hi Susan, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. Safe travels!

November 01, 2023

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Employee Rating

Idly efficient with state of the art technology. A helpful sales staff that always dealt with any problems bringing it to positive outcomes. An efficient and communicative service department, very a More

by Arnold Gorlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Premier Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 19, 2023

Dealership Rating
Employee Rating

dealer went beyond my expectation on this repair. facility is so clean and comfortable. repair was supposed to take 2 days but only took a few hours. they even washed my car when done! More

by smerzky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2023

Premier Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2023

Dealership Rating
Employee Rating

I want to start by saying I love my Suburu. I purchased two from another dealer. What my dealer wanted to charge me for my 30k maintenance was astronomical. So I checked around and found a spec More

by mrsss0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2023

Premier Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 29, 2023

Dealership Rating
Employee Rating

I came in with a concern regarding the safety of my vehicle and the service staff as well as the technician were both exceptionally knowledgeable and transparent. The took my concerns seriously and too More

by tysantiago90
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nick Koumoutseas , The technician Bob (5/5)

April 04, 2023

Dealership Rating
Employee Rating

Great service and friendly staff in the service area. . The building is very clean and bright. You can watch your car being worked on through the service window More

by Jimnolan39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juliette I believe

Apr 06, 2023

Premier Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 15, 2023

Dealership Rating
Employee Rating

My first service visit for an oil change. The advisor was incredibly helpful and answered all my questions. The service was fast and thorough. Highly recommend More

by jennifercolorado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2023

Premier Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

1

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