Krystie Zhang
Krystie Zhang at Criswell Maserati - Alfa Romeo
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Krystie Zhang | Page 3

Finance Manager kzhang@criswellauto.com

Criswell Maserati - Alfa Romeo

19570 Amaranth Drive
Germantown, MD 20874

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5.0
170 Reviews

Finance Manager (240) 252-5800 kzhang@criswellauto.com My name is Krystie Zhang. I am the Finance Manager for Criswell Maserati Alfa. I have been with Criswell Automotive since 2005 and with Maserati Alfa for just shy of a decade. I am a Business Professional with more than 20 years of sales and management experience in both automotive financing/leasing environments. My job is to be sure your newest acquisition from Criswell Maserati Alfa is an experience you won’t forget.

Dealership Experience

6 yrs

Languages Spoken

English English

Mandarin Mandarin

5.0

170 Reviews

Write a Review

170 Reviews of Krystie Zhang

September 21, 2022

Dealership Rating
Employee Rating

Excellent customer service. They were willing to the distance to make sure we were happy. More

by Sesson237
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tan

Sep 22, 2022

Criswell Maserati - Alfa Romeo responded

Congratulations on your recent purchase! We are delighted to hear that you found our team to be professional, responsive, and helpful! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

July 16, 2022

Dealership Rating
Employee Rating

Very nice to deal with. Actually the best experience I've had buying a car. More

by fryewolf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tan

Jul 19, 2022

Criswell Maserati - Alfa Romeo responded

Excellent! We really appreciate this positive feedback and your kind words for our team! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

Dealership Rating
Employee Rating

Huge variety of vehicles, excellent professional services very good staff and quality cars on stock More

by misaelhcont952
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara

Jul 15, 2022

Criswell Maserati - Alfa Romeo responded

We are so happy to hear that our professional, knowledgeable, and helpful team was able to assist you in your vehicle search by providing great service and a wide selection of vehicles to choose from.

Jul 14, 2022

misaelhcont952 responded

Very professional service. I felt confident and comfortable in my purchase. Whereby again from seller and dealership

Jul 14, 2022

misaelhcont952 responded

Would most likely recommend in purchasing a Maserati or Alfa Romeo DMV area

Jul 14, 2022

misaelhcont952 responded

Good place to shop

June 22, 2022

Dealership Rating
Employee Rating

James Tan is a very patient person, he explains the prices well, he is very kind and sweet and gives you time to think and analyze things well, they are not like other Dealers who want to sell you forc More

by Carp mart
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: James Tan

Jun 24, 2022

Criswell Maserati - Alfa Romeo responded

We are ecstatic to hear that you had a recommendation worthy experience with James! Thank you for taking the time to provide us with this feedback on your experience. Have a wonderful day!

May 01, 2022

Dealership Rating
Employee Rating

James was amazing. Fast and efficient. Fastest buying experience I have had. Thank you James! More

by Mbsevern92
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tan

May 03, 2022

Criswell Maserati - Alfa Romeo responded

Congratulations on your recent purchase! We are thrilled to hear that James helped to make this a 5 star experience for you! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

April 19, 2022

Dealership Rating
Employee Rating

Thank you Alberto Zamorano for a wonderful experience in helping us with our 2022 Alpha Romeo Stelvio. Your professional and easy demeanor made our experience a joy! Thanks again Tony and Debbie. More

by Tony H
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano

Apr 22, 2022

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to share this thoughtful and positive review with our team!

April 14, 2022

Dealership Rating
Employee Rating

Awesome and simple sales experience. The whole process completed in under 2.5 hours. I'm super pleased with my Alfa Romeo Giulia. James Tan was very helpful through the whole process More

by lsimkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tan

Apr 16, 2022

Criswell Maserati - Alfa Romeo responded

We love hearing how happy our customers are with their new vehicles! Thank you so much for taking the time to reach out with this positive feedback for our team!

April 06, 2022

Dealership Rating
Employee Rating

Our salesman, James Tan, at Criswell Maserati was excellent. My wife called ahead to let him know what she was looking for and he had the best match pulled around and waiting for us to check out and More

by Royayscue
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tan , Klara Kolinska

Apr 08, 2022

Criswell Maserati - Alfa Romeo responded

Excellent! We love hearing how happy our customers are with their new vehicles and we are delighted to know that our team helped to make this a smooth and stress free experience for you!

March 29, 2022

Dealership Rating
Employee Rating

James Tan was very professional and courteous to us. He knew the vehicle operations very well and assisted us with the driver setup. He took a personal interest in making sure our experience purchasing More

by Impressed customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tan

Mar 31, 2022

Criswell Maserati - Alfa Romeo responded

We are so happy to hear that you found our team to be professional, knowledgeable, and helpful! If you have any further questions, please give us a call. We're always happy to help!

Mar 31, 2022

Criswell Maserati - Alfa Romeo responded

We are so happy to hear that you found our team to be professional, knowledgeable, and helpful! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2022

Dealership Rating
Employee Rating

James Tan and Kyrsti Zhang provided exceptional customer service! This was by far the smoothest and most efficient car purchase that I have ever engaged. There’s no question that Criswell Maserati will get More

by Drmorrowesq
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tan

Mar 24, 2022

Criswell Maserati - Alfa Romeo responded

Congratulations on your recent purchase! We are ecstatic to hear that you had such a wonderful experience with our team. We look forward to working with you again for all of your future automotive needs!

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