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Krystal Roberts
Krystal Roberts at Advantage Chevrolet of Hodgkins
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Krystal Roberts | Page 2

Internet Sales Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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5.0
80 Reviews
5.0

80 Reviews

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80 Reviews of Krystal Roberts

June 21, 2023

Dealership Rating
Employee Rating

I had an scheduled appointment and it still took just about 3 hours to get and oil change. More

by anthonyard7
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Mike Armstrong, Robert Alanis, John Mack, Dennis Reily, Dan Rekstad, Abel Duran, Adrianne Gentile, Kathy Reidl, Marcy Frye

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Jun 23, 2023

Advantage Chevrolet of Hodgkins responded

Anthony, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 04, 2023

Dealership Rating
Employee Rating

Denny was easy going, personable and knowledgeable he helped with making sure we had the best coverage possible at an affordable price. Nice work! More

by Erica.jackson0522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Mack, Dennis Reily, Cyril Oghomeh

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Jun 06, 2023

Advantage Chevrolet of Hodgkins responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

April 10, 2023

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Employee Rating

Thank you all for the great service, and very short wait time,I would definitely recommend other's. More

by cocobuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jaeger, Isamar Diaz

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March 26, 2023

Dealership Rating
Employee Rating

Vehicle arrived in a timely manner,just waiting on my other parts for my C8 mats etc and my front spoiler More

by wheeldealguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro , Emanuel

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Mar 28, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 18, 2023

Dealership Rating
Employee Rating

Service was excellent and staff was very polite! I will definitely come back to service my vehicle here. More

by ETICUSTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Feb 21, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Advantage Chevrolet of Hodgkins special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 09, 2023

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Employee Rating

this is the second purchase I've made and Dennis was great he was patient and answered all my questions with the financial part of the deal which I appreciated greatly More

by jimmie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily , Emmanuel edmonds

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Feb 10, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Feb 10, 2023

jimmie responded

Your welcome Keep up the good work

December 02, 2022

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Employee Rating

Christal and her dad alongside Mike Armstrong and all the staff make the dealership the best in the Midwest. It is these people on the front line that make the dealership and their commitment to custome More

by r_urbanski
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Dennis Reily , Joel Pavlik

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Dec 05, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 20, 2022

Dealership Rating
Employee Rating

I really enjoy shopping for cars at Advantage Chevrolet ,I feel real comfortable Shpping there!!! More

by DALENHRATURBO@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Robert Alanis, Dennis Reily, Fabian Murillo, Carolina Wetzel

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Sep 22, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 08, 2022

Dealership Rating
Employee Rating

Absolutely the best customer service hands down the experience you give is unmatched. Thank you More

by Meyacca30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Abel Duran, Owen Suarez

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Jun 10, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 19, 2022

Dealership Rating
Employee Rating

The best customer service experience is the very least that I can say. That is all attributed to the great GM leadership. Krystal is my go to person and everyone else is a bonus!! More

by michaelboykin71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey

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May 21, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for the nice review, Michael! We really appreciate this feedback and I'll be certain to share your compliments with Krystal and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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