Kristen Paulsen | Page 5
Sales Professional
Lithia Toyota of Billings
1532 Grand Ave
Billings, MT 59102
61 Reviews
Write a Review61 Reviews of Kristen Paulsen
April 11, 2015
great experience,Thank you,very detailed an friendly,great communication ,great product,been with Toyota for 17 years,will never buy any other vehicle,will experience,Thank you,very detailed an friendly,great communication ,great product,been with Toyota for 17 years,will never buy any other vehicle,will be back More
Other Employees Tagged: Greg Gustafson
April 01, 2015
Car purchase experience I have had our 2001 camry worked on by Lithia Toyota in Billings and the work was always done on time and completely done. We decided to give them a I have had our 2001 camry worked on by Lithia Toyota in Billings and the work was always done on time and completely done. We decided to give them a try at buying another Camry and we were greeted by Jake Gruel with a friendly smile. We were treated with respect by Jake and his honesty and clarity was refreshing. He worked hard to get us a great deal on a great camry. We are very pleased to have had such a non pressured experience is making a major purchase. I will see him again when I purchase a Tundra in the future. Thanks Jake! More
Other Employees Tagged: Jake Gruel
March 16, 2015
Outstanding Transaction We recently purchased a 2015 Highlander XLE. I shopped around for a good price in Montana and North Dakota and found Lithia Toyota of Billings to offe We recently purchased a 2015 Highlander XLE. I shopped around for a good price in Montana and North Dakota and found Lithia Toyota of Billings to offer the best cash price overall. I checked TrueCar.com to see what the "average" price would be for the model I selected, and Lithia was able to beat that easily, even surpassing True Car's "Great Price" mark. I contacted Lithia and was put in touch with Kristen Paulsen, the Online Sales Specialist. She helped he identify the vehicle I was looking for with all the various options, then provided me a good quote and build sheet for just the vehicle we wanted. Once I agreed to the price she turned me over to Greg Gustafson, the New Vehicle Manager. Greg found the vehicle we identified and had it brought to Lithia Toyota within a few days. I made arrangements to fly to Billings to take delivery. Greg picked me up at the airport in our new car and the transaction went extremely well. Greg spent several hours with me, going over ALL the vehicle features, helped me set up the NAV and voice recognition system, link my phone, just everything. He knew the vehicle very well and showed me all the bells and whistles. It would have taken me a month to read and figure out what everything did. The car was delivered to me spotless and full of gas, ready to hit the road. The drive home was enjoyable. Really like the Highlander and both my wife and I are very pleased with the vehicle and the dealer. An outstanding transaction all around. More
Other Employees Tagged: Greg Gustafson , Phillip Burwell
February 25, 2015
2015 Toyota tundra Limited Great people to deal with friendly and knowledgeable definitely would recommend them to a friend,They really went out of their way to make me feel com Great people to deal with friendly and knowledgeable definitely would recommend them to a friend,They really went out of their way to make me feel comfortable in this buying experience and really knew their products More
Other Employees Tagged: Keith Deschane, Greg Gustafson , Michael Duff, Brittnee Russell, Chris Wheeler
February 21, 2015
Used Car Purchase and Trade Remotely bought my van from Lithia in Billings in 2008 so when I was ready to trade in the van and look for a different vehicle, having no luck locall Remotely bought my van from Lithia in Billings in 2008 so when I was ready to trade in the van and look for a different vehicle, having no luck locally (I am in Helena), I turned to the Lithia Toyota website to see what they had available. Within 4 days I had my van traded in (to them) my new to me Scion and financing all done! Yes bought the Scion sight unseen but with their plethora of photos and visiting with the internet sales person I felt comfortable doing so (plus I had done the same with the van years before). Everyone from financing, sales and delivery were fair, friendly and made an experience I just hate having to do (shop for cars) easy and painless! Thanks to all! More
Other Employees Tagged: Sarah Smith, Terance, brake
December 26, 2014
Jevon and Andrew were great. I had a great experience with Lithia. I was helped by Jevon, Andrew and even got to spend some time with Keith. I was treated great, and everyone was I had a great experience with Lithia. I was helped by Jevon, Andrew and even got to spend some time with Keith. I was treated great, and everyone was very professional. I would recommend them in the future. Thank you! Kyle Dieterich More
Other Employees Tagged: Keith Deschane , Jhevon McMillan
November 09, 2014
Three afternoons at Lithia Toyota. This is my first purchase from Lithia Toyota in Billings Montana, so I will have to wait a little while to give my dealer review. For any new customer This is my first purchase from Lithia Toyota in Billings Montana, so I will have to wait a little while to give my dealer review. For any new customer at Lithia Motors, I would highly recommend going straight to Kristen Paulsen's office ( BDC Administrator ). She has all of the right information for you and will pair you up with the right salesperson to make your buying experience a good one. She paired me up with Max Erickson . Max was easy to communicate with, knowledgeable about the vehicles, patient and did not try to pressure me into the sale. All of this made for a fairly smooth transaction. I would recommend Kristen, Max and Lithia Toyota in Billings Montana for your next vehicle purchase. NPIRONW More
Other Employees Tagged: Max Erickson
October 26, 2014
Amazing wonderful experience Max and Kristen are simply the best! Would buy a vehicle from them any day! Proudly drove from Gillette to Billings to avoid paying the ungodly prices Max and Kristen are simply the best! Would buy a vehicle from them any day! Proudly drove from Gillette to Billings to avoid paying the ungodly prices there. Super friendly, happy positive people! Amazingly super easy process. We will be back again and we will recommend there dealership to everyone we know. Thank You again from The Porter's! More
Other Employees Tagged: Max Erickson, Chris Wells
September 07, 2014
FUN!! we bought a 2014 new Toyota Sequoia . Kristen , Jerry and Phil were great Thankyou Lithia team , you made it fun for us to buy a new car at a great p we bought a 2014 new Toyota Sequoia . Kristen , Jerry and Phil were great Thankyou Lithia team , you made it fun for us to buy a new car at a great price. Finance was great too, no pressure!!very easy. Larry and Kammy More
Other Employees Tagged: Phillip Burwell, Michael Duff, Jerry McKeen
August 25, 2014
Great Experience with Lithia Toyota in Billings, MT Recently worked with a number of different employees of Lithia Toyota in Billings and found them all to be very courteous, knowledgeable and friendly Recently worked with a number of different employees of Lithia Toyota in Billings and found them all to be very courteous, knowledgeable and friendly throughout the buying process. Got a great deal on a new Toyota and would recommend this dealership to anyone considering the purchase of a new or used vehicle. More
Other Employees Tagged: Jerry McKeen, Sarah Smith